James Motor Company Mercedes-Benz

Exceeded Expectations! James Motor Company happens to be my local dealer, however, in the world of the internet and Mercedes Benz CPO searches we found where you buy a car d James Motor Company happens to be my local dealer, however, in the world of the internet and Mercedes Benz CPO searches we found where you buy a car doesn't really "matter." A Certified Mercedes is a Certified Mercedes. Driving 300 miles to save 5-8 grand is worth every penny. That being said, James earned our business the good old fashioned way - exceptional service, going above and beyond other dealers/"luxury" brands by not knocking the competition and offering the most competitive pricing in the Southeast Region. Jeff Watson went above and beyond the call of duty, not only to give us enough space to make our decision but also to explain every detail on the car after the purchase. He made us feel like we were driving an AMG SL off the lot. The only downside to the whole experience is after we got our Mercedes home, we want another one. The experience couldn't have gone any better. More

New E350 We just leased our second E350 from James Motors. We worked with the same sales rep that we did 3 years ago on the first and the experience couldn't We just leased our second E350 from James Motors. We worked with the same sales rep that we did 3 years ago on the first and the experience couldn't have been better. Jeff Watson is a true professional and is backed by the best team I have ever been exposed to in the auto industry. The service and support throughout the first 33 month lease was impeccable, and that was critical in our decision to replace our E350 with a newer model instead of looking at other brands and other dealers. More

They caught me by surprise in a good way. I can't say enough about how impressed my husband and I were with our saleman, David Dunn, during our recent look/see visit and subsequent purchase of I can't say enough about how impressed my husband and I were with our saleman, David Dunn, during our recent look/see visit and subsequent purchase of a Mercedes ML 350. Having driven another brand of car for 15 years, I was not certain I wanted to change.. but I liked the size of the 350. David explained very clearly the features of the 350, how it might compare with other autos.. He answered our questions easily and with assured knowledge...He was offering a product that he obviously believed in...We did purchase the 350....Jessica easily moved us through the paper work.. Every employee we met made us feel welcome, and I think we left with some new friends. As we left, David said "Call me anytime if you any questions come up."..and I am sure I will!! Another great perk is this dealerships offer of a carwash certain days of the week to their 'preferred' customers... We will happily take advantage of that...Who doesn't like to drive around in a sparkling Mercedes 350! More More

Thank you so much for all your assistance After searching for more than 10 months for a used vehicle that would be dependable, with low mileage and budget friendly the sales person at James Mo After searching for more than 10 months for a used vehicle that would be dependable, with low mileage and budget friendly the sales person at James Motor Company got it right. I appreciate Jeff Watson for his professionalism, patience and outstanding customer service. I am pleased with his recommendation; the Toyota Matrix, a perfect fix for my budget and life style. It appears that the previous owner took good care of this vehicle is a real comfort. More

Outstanding! Phil was absolutely a gem to work with. I have already recommended him to others. He made my buying experience truly exceptional. This was my first ex Phil was absolutely a gem to work with. I have already recommended him to others. He made my buying experience truly exceptional. This was my first experience with Mercedes and I can definitely say I was impressed! More

Treated very well I purchased a Honda Accord awhile back. I had a wonderful experience. It was a pleasure working with Jeff Watson. He continues to follow up with me to I purchased a Honda Accord awhile back. I had a wonderful experience. It was a pleasure working with Jeff Watson. He continues to follow up with me to make sure my car is doing well. I will continue referring people to him. I will be back to James Motor Company when I am ready to trade in the Accord! More

I have used James Motors before. Great experience again! I have bought at least four cars from Scott Stoess, he knows how to treat people! Larry, Eddie and Phil are wonderful to work with too! June is in the I have bought at least four cars from Scott Stoess, he knows how to treat people! Larry, Eddie and Phil are wonderful to work with too! June is in the service department and you couldn't ask for anyone better! Scott gave me a couple options that I liked and thought that were very fair. Enough so that I didn't feel the need to go back in forth with the price of the vehicle. It didn't matter what time it was or how long Scott had spent with me, he made sure I knew how to operate all the options! More important he made sure that was the car that I wanted and that I was happy with the terms! James Motors treat people the way they would like to be treated! Just a great experience! More

Thank you for a very professional experience! James Motors is a class company. The staff is extremely knowledgeable and helpful. Eddie Brantley and Greg Donahoe were a delight to work with. Gre James Motors is a class company. The staff is extremely knowledgeable and helpful. Eddie Brantley and Greg Donahoe were a delight to work with. Greg knows everything there is to know about the vehicles and between the two of them, they made my experience memorable. This was my 5th Mercedes purchased from James Motors. I left the dealership 10 years ago, due to management issues. New owners and management has returned James Motors to what it used to be; even better. Thank you all for the new car and years of partnering together. More

Amazing customer service!!!!! I was extremely satisfied with my experience at James Motor Company. David Dunn was friendly, knowledgable and patient. He took the time to help find I was extremely satisfied with my experience at James Motor Company. David Dunn was friendly, knowledgable and patient. He took the time to help find the perfect car for me. It was my first time purchasing a new car from James Motor Co. and he helped make it a positive experience. More