James Motor Company Mercedes-Benz
Lexington, KY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 12:00 PM
Sunday Closed
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Fantastic experience, from start to finish. Scott found the perfect car for us, and was incredibly helpful at every single step along the way. Everyone at the dealership treated us like family each time w the perfect car for us, and was incredibly helpful at every single step along the way. Everyone at the dealership treated us like family each time we came in, our every question was answered, the process was simple, perfect car, knowledgeable salesman - couldn't ask for more. More
You cannot find a better car dealership anywhere. Not only does James Motor offer great new and used cars, they offer great customer service as well. They will ensure that you get the car that is right f only does James Motor offer great new and used cars, they offer great customer service as well. They will ensure that you get the car that is right for you. We have purchased everything from a C230 to an S550 and we have always been content. More
I have dealth with James Motors for 8 years and have purchased 6 vehicles from them. The salesmen are ethical and genuinely interested in customer satisfaction.I have been very satisfied with the PArts purchased 6 vehicles from them. The salesmen are ethical and genuinely interested in customer satisfaction.I have been very satisfied with the PArts and Service departments as well. In fact, I have had no issue which has not been dealt with fairly at any time. More
Anything/everything my wife or I needed or wanted for the acquisition of BOTH of our new vehicles was immediately (if not sooner)granted in first class style and professionalism. To say, "Stellar" experience acquisition of BOTH of our new vehicles was immediately (if not sooner)granted in first class style and professionalism. To say, "Stellar" experience would be an understatement. I have experienced this level of care for many, many years and these two new vehicles were no different than before. Consistency, professionalism, perfectionism, expediency. What else could I ask for? More
My wife and I just bought a new 2010 Mercedes Benz SLK 350 -- we not only love this very fine automobile, but the buying experience was excellent. We worked with David Dunn who took the time to go over a 350 -- we not only love this very fine automobile, but the buying experience was excellent. We worked with David Dunn who took the time to go over all the intricate features (and there are many) and made us feel special in the process. Although I am not good at price negotiations, I walked away feeling like I got a fair deal. We made two trips to the dealership looking at the auto and talking to David -- after the purchase we went back to have some extra features added. David arranged for a loaner car, was waiting at the door when we arrived and simply treated us like we were special people. I would recommend David and his company for anyone wanting to purchase an automobile. More
I've purchased two vehicles from JW Frederick at James Motors in the past two years and I must say he was the consummate professional when it came to working out all of the details and getting me on the r Motors in the past two years and I must say he was the consummate professional when it came to working out all of the details and getting me on the road in the fastest amount of time I've ever experienced at a car-dealership. Not only did the sale go absolutely the smoothest, but his personal attention and follow up calls to make sure I was happy with the cars, and his great assistance whenever I brought them in for servicing made my experience with James Motors the best I've ever had. Thanks so much to JW - I hope you have more sales people like him! PK Miller More
WE WOULD HIGHLY RECOMMEND JAMES MOTOR CO. WE PURCHASED A NEW 2008 ML 320 CDI ON A COLD SNOWY SATURDAY AFTER VISITING ALL OTHER LUXURY DEALERS IN LEXINGTON. LARRY CARTWRIGHT AND THE ENTIRE CREW SHOWED TRUE NEW 2008 ML 320 CDI ON A COLD SNOWY SATURDAY AFTER VISITING ALL OTHER LUXURY DEALERS IN LEXINGTON. LARRY CARTWRIGHT AND THE ENTIRE CREW SHOWED TRUE PROFESSIONALISM AND MADE OUR BUYING EXPERIENCE-GREAT! WE HAVE RECOMMENDED HIM AND YES 2 GOOD FRIENDS HAVE JUST MADE PURCHASES IN 2010. KnS HAMMOND-RUSSELL SPRINGS, KY. More
Jim makes buying a new car a pleasure! I have driven Mercedes-Benz cars for many years. James Motors is wonderful. The Saturday car washes are just part of the attention to detail that James provides! I Mercedes-Benz cars for many years. James Motors is wonderful. The Saturday car washes are just part of the attention to detail that James provides! I also appreciate that the service department is open for business on Saturdays. More