James Motor Company Mercedes-Benz

Amazing customer service!!!!! I was extremely satisfied with my experience at James Motor Company. David Dunn was friendly, knowledgable and patient. He took the time to help find I was extremely satisfied with my experience at James Motor Company. David Dunn was friendly, knowledgable and patient. He took the time to help find the perfect car for me. It was my first time purchasing a new car from James Motor Co. and he helped make it a positive experience. More

Amazing Experience When I went to James Motor Company to look at available used cars I was very impressed. I was greeted by Larry Cartwright, who was very friendly and k When I went to James Motor Company to look at available used cars I was very impressed. I was greeted by Larry Cartwright, who was very friendly and knowledgeable. He completely made the experience for me. It was a very relaxed and pleasant experience, Larry was hands down the most knowledgeable sales staff that I have ever interacted with. He was able to show us every feature that the car had and was able to explain what each and every one of them did. He was completely professional and I couldn't ask for anything else. When I had questions about the car he promptly answer all of my calls. Larry is definitely a genuine guy and I'd recommend him to anyone in the market for a new car. More

Awesome experience I recently visited James Motor Company and was in need of purchasing a new car. One misconception with James Motor Company is that they only sell Merc I recently visited James Motor Company and was in need of purchasing a new car. One misconception with James Motor Company is that they only sell Mercedes. I was pleasantly surprised by the other brands of used cars they had. As soon as I walked through the front doors for the first time, I was greeted by several employees and was offered free coffee and pastries. I was fortunate to be greeted by Tony Brusate. He answered all the questions I had and gave me some very helpful feedback. He pointed me in the direction of a Honda Accord. Like most salesmen, he praised all the positives of the vehicle, but unlike nearly 99% of them, he also mentioned the negatives as well. After test driving and sealing the deal, I was sent to one of the nicest Finance employees; Jessica Wilson. She was very helpful and made the least exciting part of buying a car very painless. I highly recommend seeking out James Motors Company for your automobile needs and enjoy all the perks of being a customer. Each Saturday they will hand-wash your car while you help yourself to: coffee, expresso, hot chocolate, doughnuts, or muffins. You won't find a friendlier place than James Motors. More

A great car buying experience Even though we bought the car online without a test drive, our reliance and trust on the quality of Mercedes Benz dealerships proved true but I don’t Even though we bought the car online without a test drive, our reliance and trust on the quality of Mercedes Benz dealerships proved true but I don’t think it was just because it was a Mercedes Benz dealership, the transaction was smooth and every one we interacted with provided us with exceptional service and was always doing their best to be of help to us. Our best interest was of upper most concern to all. Jessica, Greg & Eddie were exceptional and we just want to express our profound appreciation for all you did to assist us. The 2008 Audi A8 we bought was actually better and cleaner than described. I was in shock at the quality of the car and how clean it was and yet it was priced very reasonably and fairly. We love the car and our ride back to Atlanta was very much enjoyable. Thank you all so much for the honesty and care that you provided for us. We believe and can absolutely confirm we will absolutely be doing business with James Motor Company again even though we live far away in Georgia. More

Very Impressed! I am in the market for a used CPO Mercedes. I worked with Larry Cartwright. He was the most knowledgeable and professional salesman I have dealt wit I am in the market for a used CPO Mercedes. I worked with Larry Cartwright. He was the most knowledgeable and professional salesman I have dealt with. All questions, emails and phone calls were reurned promptly. Even when I decided I needed a few more weeks to make a decision, there was no high pressure/heavy handed tactics used to try to change my mind. He was a true gentleman and has gained my upmost trust. When I am ready to buy...Larry will be my "go to" guy and I would refer anyone to him and the overall experience I recieved from the staff at James. Steve H. Lexington, Kentucky More

They are the best!!! Would recommend them to everyone who is interested in a nice used car. I have worked with several others dealers in the past... No one is more passionate about cars than David Dunn. It h is interested in a nice used car. I have worked with several others dealers in the past... No one is more passionate about cars than David Dunn. It has been a wonderful experience and I can't wait to enjoy my new car! More

Almost 3 hundred dollars to check my car has a couple of issues did not fixed one so I got a list of problems with my car still and wasted precious time and money I went to tire discontents they fixed most issues did not fixed one so I got a list of problems with my car still and wasted precious time and money I went to tire discontents they fixed most my problems for the price of the estimate I got at James motor Co. More

My experience with the dealership and Jeff Watson was great! I felt no pressure and I would highly recommend. I love the Saturday car washes! great! I felt no pressure and I would highly recommend. I love the Saturday car washes! More

What a great car buying experience at James Motor Company. I had the pleasure of working with David Dunn. He was amazing. Very knowledgeable and professional. He listens to you and goes beyond to g Company. I had the pleasure of working with David Dunn. He was amazing. Very knowledgeable and professional. He listens to you and goes beyond to get your perfect vehicle at the best price without pressure. David also went out of his way to come to my house to set up my garage door opener. Also many thanks to David for taking the time explaining all functions. Can't thank David enough for making my car buying such a great experience. Love my new ML350! More

James Motor co. and David Dunn have reached the top when it comes to customer service. I have purchased many cars from this dealership and it just keeps getting better. it comes to customer service. I have purchased many cars from this dealership and it just keeps getting better. More