James Chrysler Dodge Jeep Ram

Two Thumbs Up For Sure!! What an amazing buying experience! I knew exactly what vehicle I was looking for and my salesman Chris Curran almost immediately had me in the driver What an amazing buying experience! I knew exactly what vehicle I was looking for and my salesman Chris Curran almost immediately had me in the drivers seat. Chris was so easy to work with and was a pleasure through the whole buying process. I would recommend Chris and his team ten times over. I for sure will be a repeat customer. Thanks again Chris and the amazing staff; you have another very happy customer!! More

Experience couldn't have been better. After going to two dealerships and getting no where but stressed out. I went to Finger lakes chrysler dodge in Seneca Falls and made some better progr After going to two dealerships and getting no where but stressed out. I went to Finger lakes chrysler dodge in Seneca Falls and made some better progress in getting a vehicle to fit my budget. Got real close to the payments I wanted on saturday but still too much. John Sullivan called me sunday and said he found a way for me to get a new truck. He explained everything in good detail and had an answer for every question I had. After an hour of talking about this plan I could not resist not taking it. After a couple of weeks of stressing about how am I going to get a truck this gentleman and his great crew relieved my stress. Monday I came down after work and picked up my truck which Mr. Sullivan went through the whole truck and told me what everything was and how it worked. I'm one happy camper with the deal and the friendly staff. Wouldn't of wanted it any other way. Thank you so much. More

Amazing I went in with expectations low, NO like everywhere I've tried in the past. Surprisingly I got approved to purchase the newest vehicle I've ever dream I went in with expectations low, NO like everywhere I've tried in the past. Surprisingly I got approved to purchase the newest vehicle I've ever dreamed of owning!! Not only did John Sullivan (Sully) and the team get me into a beautiful new van, they also gave me hope and a way to turn my credit and finances around. They made us feel special and important from the minute we got there. Definitely lives up to the "Dealer for the people" slogan! More

great job chris curran Our experience was far better than we anticipated! Our sales man Chris was informative and all in all very pleasant to deal with. The finance depart Our experience was far better than we anticipated! Our sales man Chris was informative and all in all very pleasant to deal with. The finance department managed to get our interest rate lower than we originally thought. We are very pleased and love our new trucks. Thanks for all your help, Marc and Marcy Speary More

Miracle workers My Jeep had been totaled. I had no credit, no money down, and I drove off the lot the same day in a new jeep. You guys are the best!!! Thank you so My Jeep had been totaled. I had no credit, no money down, and I drove off the lot the same day in a new jeep. You guys are the best!!! Thank you so much. Becky, from Savannah More

special order These guys are great to deal with highly recommend. I will definitely purchase my next truck here. Great communication. Best experience i have ever ha These guys are great to deal with highly recommend. I will definitely purchase my next truck here. Great communication. Best experience i have ever had purchasing a vehicle. Talk to Chris Curran he is a great guy and wont steer you wrong. More

No hassle-Up Front I have purchased many trucks and cars in my lifetime.I found this dealership to be the best of all.Christopher Curran the salesman provides very effic I have purchased many trucks and cars in my lifetime.I found this dealership to be the best of all.Christopher Curran the salesman provides very efficient, friendly service. I suggest you stop in and browse-have a hot dog and coffee or bottle of water. You will not be disappointed!😀🚙🇺🇸 More

Chis Curran and entire staff We went to the dealership mainly looking for a Dodge Journey either to purchase used or possibly lease. We wanted AWD or 4WD and a V6 with the basic o We went to the dealership mainly looking for a Dodge Journey either to purchase used or possibly lease. We wanted AWD or 4WD and a V6 with the basic options (air,cruise,am/fm radio,etc.) higher end options would be a plus if price was right. We were able to try several vehicles but were never pushed to any particular one however was informed of what was available that they had. Cost to us was willingly and swiftly figured which was a pleasant suprise. Experience was mostly hassle free and I would recommend this dealership to others. One issue I had that you may want to address however is that (right front) was over inflated by over 10 PSI which caused terrible handling that was corrected once I set all the tires to the proper pressures. Thanks Dan & Gail Franzese More

purchasing a truck just purchased a new Dodge Ram 1500 pickup. this is the third truck I have bought from this car dealership. my salesman Ted manslank was great to dea just purchased a new Dodge Ram 1500 pickup. this is the third truck I have bought from this car dealership. my salesman Ted manslank was great to deal with. I have dealt with Ted in the past, and this experience was just has satisfying. thank you ted, and all the other folks at finger lakes chrysler Dodge Ram. ed More

Seeking used suv 1. Salesperson was from "out of town" there to help move inventory. He was useless. Along comes a local guy, equally useless. Here's why... - I asked 1. Salesperson was from "out of town" there to help move inventory. He was useless. Along comes a local guy, equally useless. Here's why... - I asked for the price of the suv. Never got one. I asked on visit 1 at least four times. No price given. - visit 2 I returned with the wife. Still no price. They said they would evaluate our trade while we drove it. They didn't. Return to discuss price. 8 requests, no price. 2. Pushy and rude to say the least. Insisted we sign a commitment to buy. I tell them I'm not signing without a price. They use a lesser model escape as their price example. It was over $22000. I showed them a Titanium in Rochester and an SE in Auburn, both with more options, both ford certified, both less than $20000. I ask again for a price... not given. 3. They try to turn it around. They insist what I'm showing them were base models. Umm, nope. Sorry. I've been researching 2013 and 2014 escapes for months. I know what I'm looking at. They become more rude. 4. I tell them I have financing. They insist theirs is better. Insist cap 1 will "take me for a ride" and that they, cap 1, aren't customer friendly. Tried to push their finance options. Wasn't going anywhere. 5. Get ready to give up. Ask about price one more time. The answer, "you know what you'll pay!" Here come the turn tables, one last time... trying to push my signature for a commitment to buy. Nope. 6. I posted with BBB, I've posted on Google, I've posted all over social media. James says communication is key, yet he don't communicate a thing. 7. A dealer for the people is a joke, crummy tagline, a catch phrase they don't stand by. 8. They call it "no hassle" but what they mean is don't hassle them and do as they want you to do. 9. They did respond to BBB with political statement lies and garbage as if they're running for office. 10. 2013 ford escape se. 30k miles, no options, not certified, pathetic warranty, over priced over kbb from their hole in the wall lot in Seneca Falls (another dump) VS a 2014 ford escape titanium, 32k, leather, moon roof, loaded, 1 yr satellite radio included, Ford certified 7 yr 100k miles powertrain, additional 5 yr 60k mile bumper to bumper. Priced at 17,000. For the people. Finger Lakes blah blah scam. Ripoff. Useless. Heartless. Lies. Lies. Lies. More