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James Chrysler Dodge Jeep Ram

Seneca Falls, NY

4.7
309 Reviews

1429 NY-414

Seneca Falls, NY

13148

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309 Reviews of James Chrysler Dodge Jeep Ram

January 23, 2024

Steve is always helpful, trustworthy, and takes care of any issues I have had with my vehicle promptly, which is greatly appreciated! More

by G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sarratori
January 23, 2024

Service department is great. Steve gives recommendations on what you may need for your car in the near future without any pressure. Highly recommend. More

by burgec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sarratori
January 22, 2024

Absolutely terrible experience. Was charged $750 dollars at the end of my lease buyout that was not disclosed until I pushed for more details. Unprofessional and absolutely rude, un More

by hifiprints
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chris Curran , Steve Sarratori, John Sullivan, Aimeejoe Getman
January 19, 2024

Great Service and friendly staff. Easy in and out. James gang always top notch. Highly recommended More

by rhett_ticconi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sarratori
January 18, 2024

Fell for the "won a tv" scam. The first thing I told the sales rep was I walked in was that I wanted honesty and trust. I didn't even mention my xx prize yet, just wanted to look More

by Drew
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Rob Moraza, Steve Sarratori, John Sullivan, Aimeejoe Getman
January 17, 2024

Called with questions about my bill. I did not speak with Steve I spoke with a parts person. I asked about what I thought was a Diagnosis charge the gentleman set the phone down and as More

by dave.rath
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Sarratori
January 17, 2024

Every thing was great help from start to finish on the deal vehicle is just what I wanted More

by MWELLER001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Sullivan
January 09, 2024

Steve Sarratori was very helpful in explaining an unusual problem - defective or damaged wheel that needed to be replaced. He also helped me find options for a replacement. Also, Steve was very quick to res More

by kedysonc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sarratori
January 08, 2024

I’ve already expressed my displeasure and terrible service to both the facility and James direct. No response. More

by mskinnerjr42xx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Sarratori
January 08, 2024

Great dealership! Wonderful new and used cars for sale. Awesome prices and a spectacular service dept. More

by ssarrato
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sarratori
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