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Jake Sweeney Chrysler Jeep Dodge

Cincinnati, OH

4.0
587 Reviews

85 W Kemper Rd

Cincinnati, OH

45246

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587 Reviews of Jake Sweeney Chrysler Jeep Dodge

November 25, 2024

It’s a nice location, with a group of people that provide a great customer service and experience, a good stock to choose from and overall a great place. More

by jamilton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nelson A. Baez
Nov 25, 2024 -

Jake Sweeney Chrysler Jeep Dodge responded

We're delighted to hear you enjoyed your experience at Jake Sweeney Chrysler Jeep Dodge Ram! Thanks for the kind words about our team and selection.

November 07, 2024

Always a great experience. and the service staff are always helpful and informative.and friendly. More

by Charlesrush902
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Engle
Nov 07, 2024 -

Jake Sweeney Chrysler Jeep Dodge responded

Thank you for your confidence in Jake Sweeney Chrysler Jeep Dodge Ram! We appreciate your business.

November 07, 2024

Great experience! I went in and they did not try to push anything extra on me, routine maintenance and left the service department within the time estimated. More

by Steven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robby Mardis
Nov 08, 2024 -

Jake Sweeney Chrysler Jeep Dodge responded

Steven, we're delighted to hear about your positive experience with our service department at Jake Sweeney Chrysler Jeep Dodge Ram. Thank you for sharing your feedback and trusting us with your vehicle's maintenance!

November 06, 2024

"Express" oil change is a joke, every time over 2 hours, won't be back More

by Dgrapes59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
Nov 11, 2024 -

Jake Sweeney Chrysler Jeep Dodge responded

It's disappointing to hear your oil change took longer than expected. Our team works hard to ensure every customer gets back on the road efficiently and we apologize for any inconvenience caused. This feedback is valuable to us, and if there's anything we can do to make this up to you, please let us know. Thank you, The Team at Jake Sweeney Chrysler Jeep Dodge Ram - (513) 572-3221

November 03, 2024

Have been buying Dodge minivans for my wife and Jeeps for myself here for years and have always had good experiences with their courteous and knowledgeable salesmen. I would never think of taking my cars More

by Ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Harper, Robby Mardis
Nov 04, 2024 -

Jake Sweeney Chrysler Jeep Dodge responded

Ron, thank you for your loyalty and kind words about Jake Sweeney Chrysler Jeep Dodge Ram! We're delighted to hear that our sales and service teams have consistently met your expectations. We look forward to continuing to serve you in the future!

October 31, 2024

Great experience as usual! Eric was great and accommodating, Very professional and very friendly. Myles went above and beyond, I am blessed to work with him. My overall buyin More

by houssam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Myles Hale
Nov 01, 2024 -

Jake Sweeney Chrysler Jeep Dodge responded

Houssam, thank you for sharing your experience with us! We're delighted to hear that Eric and Myles made your visit at Jake Sweeney Chrysler Jeep Dodge Ram exceptional. Enjoy your new Jeep, and we look forward to seeing you again in the future!

October 30, 2024

Dennis was very professional and does a great job every time I go in for Service. Top notch professionals at Jake Sweeney CDJR More

by Ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Engle
Oct 31, 2024 -

Jake Sweeney Chrysler Jeep Dodge responded

Ron, we're delighted to hear that Dennis and our team at Jake Sweeney Chrysler Jeep Dodge Ram consistently provide top-notch service. Thank you for your kind words!

October 30, 2024

They were deceitful and added a bogus $2,000 paint protectant warranty without my consent then completely slipped over it when they were explaining the documents. I brought my own pre approved car loa More

by forte40dawn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Todd Ohnmeis
Nov 06, 2024 -

Jake Sweeney Chrysler Jeep Dodge responded

We're sorry to hear about your disappointment with the paint-protectant warranty and loan terms. Our team aims for transparency in all transactions, so it's concerning to learn that you feel misled. We'd like to address this issue directly and ensure we find a resolution. Please reach out at your convenience. Thank you, The Team at Jake Sweeney Chrysler Jeep Dodge Ram - (513) 572-3221

October 07, 2024

Always a pleasant experience when I go in, Polite and courteous and always get the job done More

by bart513
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Whitman,Tj
Oct 07, 2024 -

Jake Sweeney Chrysler Jeep Dodge responded

Thank you for the positive review of Jake Sweeney Chrysler Jeep Dodge Ram!

September 28, 2024

The worst experience ever,keep my car for over 30 days and got no Updates to explain anything. I had to call to check on it myself to see what was going on horrible place to take your vehicle for service. More

by Danpitts777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dennis , Chris Engle
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