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Jake Sweeney Chevrolet
Cincinnati, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 802 reviews
I have been a customer at Jake Sweeney for about 12 year's. And I like everything about them from the sales department to the service department. I'm a customer for life. year's. And I like everything about them from the sales department to the service department. I'm a customer for life. More
Darrin was excellent in helping me find a great quality vehicle that is dependable and reliable for me and my son!He worked well with me and my budget and got me in a newer vehicle with a extended warranty vehicle that is dependable and reliable for me and my son!He worked well with me and my budget and got me in a newer vehicle with a extended warranty!We have been riding smooth and I appreciate so much the honest and sincere work he put in to get me rolling!For my future purchases and anyone else looking for a new or QUALITY preowned vehicle I will definitely recommend Jake Sweeney and especially Darrin Aden! More
Aaron White was friendly and went over the features of our truck with us, which was nice. Was happy with the fair trade in value. our truck with us, which was nice. Was happy with the fair trade in value. More
I hate the hassle of buying new cars. My wife and I had just left Kings Auto Mall after getting the "run around" with questions such as "how much do you want to pay a month?" or "how much do you want for y just left Kings Auto Mall after getting the "run around" with questions such as "how much do you want to pay a month?" or "how much do you want for your trade in?" Whenever asked these questions I feel it leaves yourself vunerable to paying more than you have to. Our travels led us to Jake Sweeney Chevrolet and Aaron White. Aaron can be described as honest, straight forward, funny and most of all sincere. Whatever issues I had a other dealerships went away with Aaron. He worked hard and was very open, honest and straight forward with not only cost, but the best offer up front on trade in. He took away the frustration of the typical experience. He was there to answer questions but never pressured us or made us feel uncomfortable. Never again will I go ANYWHERE other than to see my friend, Aaron, and his staff at Jake Sweeney Chevrolet. More
I had a great car buying experience at Jake Sweeney Chevrolet, the sales associate that we worked with, Chris Huff, was great. He was very helpful and knowledgeable about the vehicle we was looking at Chevrolet, the sales associate that we worked with, Chris Huff, was great. He was very helpful and knowledgeable about the vehicle we was looking at and did an outstanding job at keeping us comfortable and confident during the purchasing process. I would highly recommend Jake Sweeney, and Chris Huff specifically, to anyone who is in the market for a new or pre-owned vehicle. Jason McMillen More
I recently purchased a car from Jake Sweeney. My sales associate was Darrin Aden. He is an excellent sales man. He was courteous, informative, and very patient with me. I will definately recommend him t associate was Darrin Aden. He is an excellent sales man. He was courteous, informative, and very patient with me. I will definately recommend him to anyone. More
My mechanic contacted a manager in the service department after my Cobalt's fuel pump began leaking. They informed him that there was a recall on the fuel pump and that it would be fixed with no charge. Af after my Cobalt's fuel pump began leaking. They informed him that there was a recall on the fuel pump and that it would be fixed with no charge. After having the car towed to the dealership, the service technician called me and said no such recall existed. However, the mechanic had provided the paperwork in the car and the service manager contacted me and once again confirmed that the work would be completed for free, that my car's VIN matched the recall and that it would be completed by today. Today I was contacted by the service manager who stated that my car was not covered in the recall, stated that I Should Have Read the Recall More Closely and that it would cost me $700 for them to fix since the recall is for cars that were purchased and/or registered in other states. When I stated that I would have it towed away rather than paying that extreme price (mechanic can complete the work for half that price) they stated that I would owe them a diagnostic fee... for diagnosing what was already stated when the car arrived. This is the worst experience I have ever had with a service department. The service manager has lied to my face several times and takes no accountability for the promises that he makes. THIS WOULD BE FIXED BY NOW IF THE SERVICE MANAGER HAD NOT LIED TO ME. I cannot believe that any business can succeed with these terrible business practices and lack of accountability. More
Our experience in purchasing a used vehicle was very long. We were at the dealership over 4 hours and I feel that is just too long to be waiting and sitting around. I did manage to get a good test drive long. We were at the dealership over 4 hours and I feel that is just too long to be waiting and sitting around. I did manage to get a good test drive in during this time and noticed a vibration in the right front. I pointed it out to our sales person and he didn't seem to concerned about it. The vehicle also had two active recalls which were not addressed. The dealership had this vehicle since January and they should have been taken of instead of waiting for someone to buy. One of the recalls was due to the inner fender liner rubbing directly on the brake line. Can you imagine if a customer test drove and then couldn't stop because the brake line had be rubbed through? I would think this is an example of dealer negligence. That very night, our vehicle was experiencing a large screech in the same right front. The screeching became louder and louder. In addition to this screech, our sales person did not put a temporary tag on the back of the vehicle. He apologized but passed the blame on to a lot tech. There was no lot tech that evening. I was very put off. Why can't you just accept the blame? How do you forget to put a temporary tag on a vehicle you just sold? Can you imagine if we would have been pulled over? There would have been a fine. Sales people, whether new or used, need to be up to date on the vehicle they are trying to sell. I was very fortunate nothing happened to me and my husband. I took the vehicle back to the dealer on Friday and was not very happy. A young man by the name of Troy, listened to all of my concerns and immediately began the process of fixing my complaints. The vehicle needed brakes and I was shocked the dealership sold us this vehicle without making sure it was road worthy. I do hope all involved learn from this experience. I am currently awaiting my new vehicle I purchased last Thursday. More
I went in to price a car, I brought a car and came away with a great deal and a lot of information. thank you with a great deal and a lot of information. thank you More