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Jake Sweeney Chevrolet

Cincinnati, OH

Overview
Employees
Reviews
Vehicles
4.3
850 Reviews
In it's fourth generation, Jake Sweeney Automotive continues to be highly successful and rank top among automotive dealerships in the Tri-State. We have a superior selection of new and used cars within a friendly, no hassle and low stress atmosphere. Our technicians are certified, factory trained and only use state of the art equipment to ensure you get the best service possible. We have the largest parts inventory in the area, and are a major wholesale parts supplier, almost guaranteeing that we will have your part in stock when you need it. We believe that if we take care of you then you will be our customer for years to come. We don't want to just sell you a car... we want to be your hometown dealer!!! Expect the best at Jake Sweeney.
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33 W Kemper Road

Cincinnati, OH

45246

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Showing 850 reviews

August 22, 2026

Don’t waste your time with Sweeney on online parts orders, will be told a date parts will be shipped and wait days only to get a email that order has been canceled. Avoid Sweeney More

by davecunningham1957
Recommend Dealer
No
Employees Worked With
Dionne Griffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 09, 2026

Checked in with Nolan upon arrival reviewed my work order signed paper work. Directed me to waiting area More

by lisawallers28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nolan
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Aug 10, 2026 -

Jake Sweeney Chevrolet responded

Hi Lisa, thank you so much for the 5-star review, as our primary goal is always to deliver the best and most satisfying customer experience here at Jake Sweeney Chevrolet! We are absolutely thrilled to hear that Nolan provided such swift and organized assistance, from checking you in upon arrival and reviewing your work order to efficiently handling your paperwork and directing you to our waiting area. Our General Manager, Rob Hall, and the entire team sincerely appreciate your kind feedback, and we look forward to welcoming you back to our Cincinnati dealership for your next scheduled service visit!

August 02, 2026

My experience was great, and exceptional couldn’t be more pleased. Very happy with everything. More

by Rovpph
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rickey
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Aug 03, 2026 -

Jake Sweeney Chevrolet responded

Hi Rovpph, thank you for the wonderful 5-star review, as we always strive to provide the best and most welcoming automotive experience possible here at Jake Sweeney Chevrolet! We are absolutely thrilled to hear that your visit was great and that you couldn't be more pleased with the exceptional level of service provided by our team. We truly appreciate your business and are so happy with everything regarding your visit, and we look forward to seeing you again for your next scheduled maintenance!

July 30, 2026

All right, Dante Henley was the best certified top performer I have ever encountered with at Jake Sweeney on Kimper Road please come on down and ask for Dante Henley. He’s the best he’ll get you in an More

by Annettharris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dante Hendley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 30, 2026 -

Jake Sweeney Chevrolet responded

Hi Annett, thank you for the glowing recommendation, as we always strive to provide the best car-buying experience possible here at Jake Sweeney Chevrolet! We are absolutely thrilled to hear that Dante Henley proved to be a man of his word and a certified top performer by getting you in and out quickly with a beautiful new car. We truly appreciate your business and your trust in our Kemper Road team, and we look forward to welcoming you back for your first scheduled maintenance visit!

July 22, 2026

Marcus. Was great very professional kind and took time to explain the details of the car and the specifics More

by Lavinabryant
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Tolle and Brad Finance
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Jul 23, 2026 -

Jake Sweeney Chevrolet responded

Hi Lavinabryant, thank you for the wonderful 5-star review, as we always strive to provide the best and most welcoming car-buying experience possible here at Jake Sweeney Chevrolet! We are absolutely thrilled to hear that Marcus was so professional and kind to work with, taking the time to carefully explain all the details and specifics of your new vehicle. We truly appreciate your business and trust in our team, and we look forward to welcoming you back for your first scheduled maintenance visit!

July 21, 2026

Everything was great, and the service reps were polite and efficient. I enjoyed my visit. More

by Frankmargello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Snelling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Jul 21, 2026 -

Jake Sweeney Chevrolet responded

Hi Frankmargello, thank you for the wonderful 5-star review, as we always strive to provide the best and most enjoyable automotive care possible here at Jake Sweeney Chevrolet! We are absolutely thrilled to hear that our service reps were polite and efficient in getting you back on the road. We truly appreciate your business and trust, and we look forward to seeing you again for your next scheduled maintenance visit!

July 15, 2026

Marcus was amazing to work with on purchasing my new vehicle. I would highly recommend him to family and friends! More

by Christine.sammons71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Tolle
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Jul 15, 2026 -

Jake Sweeney Chevrolet responded

Hi Christine, thank you for the wonderful 5-star review, as we always strive to provide the best car-buying experience possible here at Jake Sweeney Chevrolet! We are absolutely thrilled to hear that Marcus was amazing to work with and helped make purchasing your new vehicle such a seamless process. We truly appreciate your high recommendation to your family and friends, and we look forward to welcoming you back when it is time for your first scheduled maintenance visit!

June 13, 2026

Tyler was my salesperson. He was very attentive. He explained the benefits of my new car to me as well as how to use the My Chevy Ap. More

by Mercatorin
Recommend Dealer
Yes
Employees Worked With
Tyler Lycans
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Jun 13, 2026 -

Jake Sweeney Chevrolet responded

Hi Mercatorin, thank you for the wonderful 5-star review, as we always strive to provide the best automotive experience possible here at Jake Sweeney Chevrolet! We are absolutely thrilled to hear that Tyler was very attentive and took the time to fully explain the benefits of your new car, as well as how to get the most out of your My Chevy App. We truly appreciate your business and trust in our team, and we look forward to welcoming you back for your first scheduled maintenance visit!

May 02, 2026

On time performance. People were courteous, polite and detailed on the service of my vehicle. More

by rsmith12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Snelling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
May 03, 2026 -

Jake Sweeney Chevrolet responded

Thank you so much for the 5-star review! We are absolutely thrilled to hear that you received courteous and polite care from our team at Jake Sweeney Chevrolet. We know that your time is incredibly valuable, so delivering on-time performance while remaining highly detailed on the service of your vehicle is exactly the standard we strive for every day. Providing this kind of efficient and thorough auto maintenance without cutting corners is what we do best! Thank you for trusting us with your vehicle, and we look forward to seeing you when it's time for your next scheduled Chevy service visit!

April 28, 2026

Disappointing. Went in for an oil change which was fairly quick. Requested at check in to check on the backup camera not working and was told it would be checked. More

by Dtkeller59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim Ackerman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Buck
1.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Snelling
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don’t remember the name was only there a month or so.
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Apr 28, 2026 -

Jake Sweeney Chevrolet responded

Thank you for taking the time to share this feedback. While we are glad the initial oil change was quick, we completely understand why the rest of your visit was so disappointing. It is incredibly frustrating to be told your backup camera would be checked at drop-off, only to be redirected to a separate diagnostic appointment after you’ve already paid. We apologize for that communication gap—though we have to say, great job on rebooting the computer yourself to get it working! Furthermore, leaving oil marks on your front fender and driver door is absolutely unacceptable. Your truck should have been wiped down and returned to you clean. We have searched our recent service logs and cannot find a record of this visit in our system under your display name. We want to learn more about your experience so we can properly address this lack of care with our team. Could you please contact our Service Manager, Dustin Davis, at 513-782-2800? He would appreciate the opportunity to look into this and ensure your next visit is the 5-star experience you deserve.

Apr 29, 2026 -

Jake Sweeney Chevrolet responded

Hi Daniel, thank you for following up with the additional details! Now that we have the exact information of your online appointment, our management team will be able to locate your specific record and review exactly what happened during your visit. We are very glad to hear that you were able to reset the camera yourself, but we completely understand your frustration regarding the lack of clear communication. You are absolutely right—if running a diagnostic is standard policy for that issue, our team should communicate that upfront rather than just stating it would be "looked into." We appreciate you mentioning that your representative was only a month and a half into the job; this gives us a valuable opportunity to improve our training processes and ensure all our advisors provide the transparent communication our guests deserve. We appreciate your patience and your honest feedback, and we look forward to providing a seamless, 5-star experience the next time you visit!

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