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Jake Sweeney Chevrolet
Cincinnati, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 802 reviews
Good experience, hope to have the same experience with the service group of jake sweeney. dealership was hinder by the trading dealership to provide a time delivery, but Don is working hard to complete th the service group of jake sweeney. dealership was hinder by the trading dealership to provide a time delivery, but Don is working hard to complete the full deal. More
Gary Lamb has provided the best service that I have ever seen in any dealership I have ever been too. He has went above and beyond. This is someone that can carry business to next level. I have never seen m seen in any dealership I have ever been too. He has went above and beyond. This is someone that can carry business to next level. I have never seen magic work as he has worked. Gary keep up the great work. Communication a great success! More
My experience was great!! katie, jay, and sam were great people! They answered every question I had and were very nice.. Customer service means alot, and all three of them were excellent. people! They answered every question I had and were very nice.. Customer service means alot, and all three of them were excellent. More
I just wanted to express my gratitude towards your service department and Justin Schwierjohann. My husband brought our 2009 Saturn Outlook in because we were having issues with the A/C going out. The service department and Justin Schwierjohann. My husband brought our 2009 Saturn Outlook in because we were having issues with the A/C going out. The repair was going to take 2-3 days so we would need a loaner car. At first, we were told we would only be able to get a full sized car because that's all you had left. The next morning I called Justin and explained to him that we had four children under the age of 6 who are all in booster seats and car seats. Justin was quick to check what was available and found us a Suburban! (Which we are in love with now!) That really let me know that he cared about the safety of my family. When we got our Saturn back, my husband noticed some cosmetic damages and some of the buttons no longer worked. He made Justin aware of the problems and he immediately apologized and had us bring the truck back in to rectify the issues. The Suburban was still available so we took that and waited to hear from Justin. When we got our truck back, it looked great!! The service department gave it a great detail and fixed what they could. The service manager apologized for the damages that were made. I really appreciate that kind of customer service. I just wanted to say thank you! More
My experience was very enjoyable, the staff was very friendly and knowledgeable. In addition the staff was very helping on giving information on my vehicle. Furthermore the staff helped me clean out my friendly and knowledgeable. In addition the staff was very helping on giving information on my vehicle. Furthermore the staff helped me clean out my old car.:-) More
They were very professional, knowledgable, and personable. I trusted that they were working for me and not trying to take advantage of me. I would absoulutely refer these guys as well as work wi personable. I trusted that they were working for me and not trying to take advantage of me. I would absoulutely refer these guys as well as work with them again in the future. More
This is Mrs.Bennie a recent customer .I jus t wanted to say that in overall experience that I never thought that I could own a 2012 car first off. All the employees were very attentive and considerate of say that in overall experience that I never thought that I could own a 2012 car first off. All the employees were very attentive and considerate of my service and attended to my every need. Also, took the time out to help me with my paper work and understanding the process that entailed with getting a new car. Giving me a agreeable amount that I could afford that I can't go beyond my means and understanding that I have a family and bills and giving me and my husband a price we could afford. Basically, all in a nut shell they helped me and I appreciate the service that they offered and I walked out with a smile and a new car that my family loves and that is reliable and efficient to go throughout the winter. Finally, thank you for your service.this is Mrs.bennie. My email is Letitiabennie@yahoo.com More
i just purchased a brand new chevy cruze 2014. I went in to get more information about refinacing my car or trade in.after hearing what was best for me i chosed to trade in. the empolyees that assist me wer to get more information about refinacing my car or trade in.after hearing what was best for me i chosed to trade in. the empolyees that assist me were very imformative and helpful. by finding what was best for me budget wise.so thanks to jake sweeney im happy with my purchase and my experience there. More
Gary was my 1st point of contact and his upbeat attitude was a pure pleasure.No pressure what so ever. Katie was introduced to me during the process and she was also my hands on person in case I had any que was a pure pleasure.No pressure what so ever. Katie was introduced to me during the process and she was also my hands on person in case I had any questions or concerns. I did need to take my car back for detailing and also again for a minor fix and Katie was awesome. Katie set me up with a loaner so I would not be inconvenienced with not having a vehicle. My husband also purchased a used vehicle from Gary and I had the need to call him today with a question and he was very quick to call back. This was most definately an awesome team to work with and I would recommend them to anyone. Kudos to the both of you for a job well done, Kelly Q More
The Sales Rep Was Very friendly The Service Was Moderately Fast. The Atmosphere Was Warm And Inviting.Overall The Quality Of Work Was As Expected. Moderately Fast. The Atmosphere Was Warm And Inviting.Overall The Quality Of Work Was As Expected. More