Jake Sweeney Chevrolet

Jay Wagstaff took excellent care of me and my wife. He was patient with us and answered all our questions when we were choosing our 2014 Traverse. We discussed my needs and he was able to give me three c was patient with us and answered all our questions when we were choosing our 2014 Traverse. We discussed my needs and he was able to give me three choices. He offered a fair trade for my 2010 Silverado. After the purchasing process he showed me and my wife how all the options worked. He paired my phone and answered all my questions. I would say the only thing he did not do was pair my garage door opener to the car The service area and waiting room was clean and everyone was helpful and friendly. I would highly recommend this dealership to anyone. More

The experience at Jake Sweeney Chevrolet was fantastic overall. The new vehicle exchange program got me out of my horrible old rate, and into a great car at a fantastic rate! The staff was very friendly overall. The new vehicle exchange program got me out of my horrible old rate, and into a great car at a fantastic rate! The staff was very friendly and worked to get me in and out at my convenience. I would definitely recommend this dealership to anyone looking for a no hassle car buying experience. More

I am a long time Chevrolet customer and I wanted to obtain a lower interest rate for my 2012 Equinox. I purchased my 2012 Equinox from Don Smith and I have purchase at least six (6) Cavaliers from Don obtain a lower interest rate for my 2012 Equinox. I purchased my 2012 Equinox from Don Smith and I have purchase at least six (6) Cavaliers from Don since 1983. I heard Don was no longer with McCluskey and I sought him out and found that he was with Jake Sweeney. I knew I would receive exceptional customer service so I called him. He helped me refinance my Equinox to a lower rate and I was very excited about that. My daughter who is a junior in college was with me and wanted to look at cars as she was promised one upon her graduation. Don then said lets look at some cars (used and new) and she was interested in the Spark. I had previously looked at rates on line and had a price in mind that was offered for the 2013 Spark. Don and Kandy Sweeny assisted my daughter with the car also, Don had the numbers crunched based on the guaranteed savings certificate I received on line. I walked away with great financing for my 2012 Equinox as well as great service from Don. My daughter walked away with the car she absolutely wanted with great financing on her 2013 Spark (jalapeño green). Thanks so very much for your help and commitment to providing the best customer service ever experienced! I have already told every one of my friends on face book to check out Jake Sweeney if you looking for new or used cars. I will be back for additional cars as my older daughter wants a new car as well as my husband. We plan to see Don in the near future. Thank you so much Don and Kandy for your help as well it was a pleasure. Mary Tarrance More

Previously brought my car in for servicing at Jake Sweeny Chevrolet on Kemper Road, Cincinnati, Oh., and was told several things were wrong with the vehicle. While waiting for the car to be ready, A Manager Chevrolet on Kemper Road, Cincinnati, Oh., and was told several things were wrong with the vehicle. While waiting for the car to be ready, A Manager approached me and asked if I was interested in purchasing a new vehicle. I was thinking at the time that I couldn't afford a new vehicle and it would be best if I just fixed the one I had. However after meeting with the Manager of Vehicle Exchange and the Finance Dept., I discovered I could actually afford a newer vehicle (2013 Cruze fully loaded). My experience at Jake Sweeny and dealing with Don Smith, Manager of the Vehicle Exchange Dept was very pleasant and the sales people along with the Service Unit was very friendly. I give Don Smith and the Jake Sweeny family a 10. And yes, I would refer family and friends to them. More

I enjoyed their customer service. They were very pleasant and really cared about my concerns regarding the purchasing of a new vehicle. The team was very knowledgeable and friendly. I would recommend this de and really cared about my concerns regarding the purchasing of a new vehicle. The team was very knowledgeable and friendly. I would recommend this dealership to anyone. More

My names is Farren. I first purchased a vehicle in 2010 and returned this year. So that makes me a repeat customer who has twice dealt with Mr. Aden. He as well as the other staff members were very courteo and returned this year. So that makes me a repeat customer who has twice dealt with Mr. Aden. He as well as the other staff members were very courteous. I was given a fair deal and left feeling relieved. More

My experience was with Jake Sweeney Vehicle Exchange Dept. I gave them a rating of "Great" because they were very friendly and really worked long and hard to get me the best deal on a new 2013 Cheverlet Dept. I gave them a rating of "Great" because they were very friendly and really worked long and hard to get me the best deal on a new 2013 Cheverlet Traverse. I was there a little after they had closed. Katie Sweeney stuck around to help me get familiarized with my SUV. Don Smith and Katie Sweeney were truly a blessing. Thanks from LaShauna B. More

I really needed a new vehicle; my loan was almost up on my car but I needed something more reliable. My credit is far from "average" but Jay kept reminding me that he would do everything he could to make s my car but I needed something more reliable. My credit is far from "average" but Jay kept reminding me that he would do everything he could to make sure I walked out with vehicle I wanted. Jay spent so much time going back and forth with banks, working on getting me approved for exactly what I wanted- and he did! Plus, I traded in my car and they made sure the loan was covered so it would be completely paid off! I was really worried about this for weeks; I faced some tough times a few years ago and had to defer payments, so I had about $2,800 due in less than a month or the loan would be reported as a charge off. I have been cleaning up my credit and using two credit cards to rebuild my history, but it takes time; they saved me from having a charge off on my history! They can't change the way the banking world works or the rates they set, but if you can use this program in the right way you will rebuild credit, refinance at a much lower rate and hopefully in the future go back and buy another vehicle! From the moment you walk in you get the feeling that everyone really wants to help you get the right vehicle. You're greeted with a bottled water and coffee is also available- free wi-fi and TV to watch really helps keep you busy while they are running around getting everything together for you! Everyone took the time to explain rate, payments and so much more so I knew exactly what I was getting into. I did not feel pressured to buy, I only felt like they really wanted to help me! If you need to trade in your car, go to Jake Sweeney in Springdale- they will do everything they can to get you into a more reliable vehicle! More

Came in to possibly buy new or refinance my car I already had!!!!! Excellent customer service!!!!! Defiantly going to come back!!! I refinanced my car and they worked long and hard to find me the best bank w had!!!!! Excellent customer service!!!!! Defiantly going to come back!!! I refinanced my car and they worked long and hard to find me the best bank with the best interest rate they could get me!!!! Very nice and very helpful!!! Gave me best warranties and protection plan. More

I was contacted by Mr. Smith for a better refinancing rate. I purchased new Chevrolet about 6 months earlier. They could offer me a better refinancing rate to save me money on my loan. Mr. Smith and Mr.L rate. I purchased new Chevrolet about 6 months earlier. They could offer me a better refinancing rate to save me money on my loan. Mr. Smith and Mr.Lamb coordinated a time for me to come in and have all the paperwork ready for me to review and sign with minimal time to complete this process. Overall, Jack Sweeney staff is true professionals. I have dealt with them on several other occasions for service, parts or a vehicle purchase. Each time, I received top notch service, concern and follow up for my situation. I highly recommend this dealership for anyone in the market for a vehicle. More