Jake Sweeney Chevrolet

I had a wonderful experience with the people at this dealership. Everyone was kind, professional & caring to my needs. There were no hiddded agendas. everything was explained to me in depth and all of m dealership. Everyone was kind, professional & caring to my needs. There were no hiddded agendas. everything was explained to me in depth and all of my questions were answered. Therefore I rate this dealership as great in all areas. Special mention to Jay Wagstaff, Katie Sweeney and Tim McClure...I am a happy customer & look forward to coming back in the future....Fred More

Excellent buying experience with no problems. Don Smith listened to what we needed and what we could afford and provided a good vehicle that we really like. Katie Sweeney was extremely helpful and made bot listened to what we needed and what we could afford and provided a good vehicle that we really like. Katie Sweeney was extremely helpful and made both my wife and myself feel very relaxed and comfortable. Jon in Finance was very thorough and explained all financing and warranty options. All in all a great experience. More

Our experience was excellent from start to finish. We've followed Don Smith since early 90's. That along speaks volumes. It was a pleasure meeting with Ms. Sweeney of the leasing department. She was j We've followed Don Smith since early 90's. That along speaks volumes. It was a pleasure meeting with Ms. Sweeney of the leasing department. She was just genuine. And the follow up call afterwards confirming our comfort level with our car purchase was greatly appreciated.That's real Customer Service!!! It was a pleasure doing business with Jake Sweeney Chevrolet in Cincinnati Ohio. More

Don and Katie were great to work with! We had not heard of the Vehicle Exchange Program and would recommend to anyone looking for a new car. Jake Sweeney Chevrolet is the place to go! You can tell from t of the Vehicle Exchange Program and would recommend to anyone looking for a new car. Jake Sweeney Chevrolet is the place to go! You can tell from the moment you walk in that customer service is their number 1 goal! The experience made for a Merry Christmas!! More

Since relocating here to Cincinnati in 1997 , I have purchased 4 vehicles from Jake Sweeney and always, the staff from sales to service have been the best in the business, #1 in customer care as far as purchased 4 vehicles from Jake Sweeney and always, the staff from sales to service have been the best in the business, #1 in customer care as far as I'm concerned. Always, my needs are met and my concerns addressed. Everyone is very friendly, helpful and knowledgeable in all areas of the Dealership. I will not ever consider purchasing a vehicle anywhere else and I make sure I mention the outstanding customer care given at Jake Sweeney in hopes that I can refer business their way. I highly recommend this Dealer. I've purchased a Saturn SL2, Saturn VUE, Chevy Malibu 2010 LT and this December my beautiful Diamond White Chevy Malibu LT 2014. Thank you, Francine Perryman More

For many people car salespersons fall into the same category as lawyers and those from other despised professions. You only want to deal with them when absolutely necessary and just the thought of doi category as lawyers and those from other despised professions. You only want to deal with them when absolutely necessary and just the thought of doing it is dreadful. However, I can honestly say that my experience at Jake Sweeney Chevrolet was quite pleasant. They were knowledgeable, friendly, honest and easy to talk with--so much so that I decided to do business there as opposed to dealerships that were 3 to 15 miles closer. So if you are shopping via the Internet, I would recommend speaking with Aaron White and Shana Miller in the Internet Sales Department. You will not be disappointed. And yes, I left with a new vehicle today. Thanks Aaron and Shana for the great customer service! More

Mr Aden is an exceptional employee. His honesty and integrity shows in truly wanting the best for his customers and their well being! Thank you! integrity shows in truly wanting the best for his customers and their well being! Thank you! More

My name is Marilyn and I worked with the Vehicle Exchange Program. I wasn't exactly sure which car I was interested in when I came in. I had a 2011 Cruze and was thinking of trading it for either an Impala o Program. I wasn't exactly sure which car I was interested in when I came in. I had a 2011 Cruze and was thinking of trading it for either an Impala or a Malibu. Katie Sweeney was very friendly and after taking some info she brought in Don Smith who went over the advantages of both cars with me. It was a bitterly cold day and most of the cars still had a few inches of snow on them. Katie and Don went out in the cold to find the vehicle I wished to test drive and Don took me for a test drive where he explained all the great features of the Malibu I chose to drive. They worked with me to make my final decisions on which style and color I wanted. Once I made my decision they took me to meet Gary Lamb and Jay Wagstaff in financing. I was happy with the incentives and interest rate that I got and my payment was where I wanted to be. I got a lot more car and more options than I thought I could afford. Katie showed me how to sync my phone and how to use the Chevy MyLink option, which I was grateful for because I can barely work my smart phone. It was a great experience and I am sure I will not only recommend Jake Sweeney to my family and friends, I will be coming back for any service needed, and maybe another new car. But with as much as I like this new Malibu that may be a few years down the road. More

Everybody on the staff was helpful and answered every single question i had. Katie, Jay and John did everything within their power to allow me to get a new car and I am so appreciative of their help. Mar single question i had. Katie, Jay and John did everything within their power to allow me to get a new car and I am so appreciative of their help. Mark recommended that I go through Chevrolet, his recommendation allowed me to meet and be assisted by these wonderful people. They acted professionally, were courteous, made me feel welcome and were the nicest people in the world. I will definitely buy from Jake Sweeney in the future and so will my family! More

My name is Thomasena Williams , I had a wonderful experience at Jake Sweeney the staff was Great. Mr. Jay Wagstass was my sales person he was wonderful. I now have a 2014 Chevrolet Malibu. Thank You experience at Jake Sweeney the staff was Great. Mr. Jay Wagstass was my sales person he was wonderful. I now have a 2014 Chevrolet Malibu. Thank You so much!!!!! More