Jaguar Sarasota - Service Center

Excellent service. Friendly and polite staff acting in a professional manner. Devon was knowledgeable and worked towards my needs. Jim is one of the most knowledgeable Friendly and polite staff acting in a professional manner. Devon was knowledgeable and worked towards my needs. Jim is one of the most knowledgeable service managers I have ever met. More

I had a great experience at Jaguar Sarasota. Mike treated me exceptionally well and went above and beyond to ensure I understood the diagnostic process. He not only identified the issue but also Mike treated me exceptionally well and went above and beyond to ensure I understood the diagnostic process. He not only identified the issue but also provided a clear solution. I truly appreciated his thoroughness and customer service. Highly recommend!! More

Vehicle still has two issues which I was told were normal or they could not observe the problem. The first unresolved is that i am told it is normal for air to leak out through the front defroster. Not norm or they could not observe the problem. The first unresolved is that i am told it is normal for air to leak out through the front defroster. Not normal, just I guess normal for some defenders. When i get time i will take it to another land rover dealer in Tampa for service. The noise from the drivers door they said they did not hear any noise that what i was hearing was normal due to the boxy vehicle. On my way home the noise was clearly audible. I discovered that the a pillar lower covering does not attach securely. I secured it to the window and the noise disappeared. I guess I will pay for the part and replace it myself. Called numerous time was never able to talk to anyone, i I got back were text messages and when I would text back i would get no response back. Unresponsive Lack of wanting to fix the issues since it would have been a warranty issue. More

Very responsive. Easy to work with. Followed through with everything they said they would do. Easy to work with. Followed through with everything they said they would do. More

Tyler was my service advisor, he is the best, always take the best care of me, I always go to him!! the best care of me, I always go to him!! More

I've been a customer at this dealership for over 20 years and Jaguars for over 25 years. I've always found the service advisors and technicians to be excellent. They are knowledgeable and trustworthy. I've and Jaguars for over 25 years. I've always found the service advisors and technicians to be excellent. They are knowledgeable and trustworthy. I've never bought a vehicle at this dealership so I cannot comment on sales. More

I love the location everybody there makes you feel welcome. Satisfied with my service and advisor. welcome. Satisfied with my service and advisor. More

Tyler and the service staff are amazing, they communicate well. Thank you again to the entire service team well. Thank you again to the entire service team More

Great experience with the service center. Timely appointment and kept me in the loop. Didn't try to upsell me. Timely appointment and kept me in the loop. Didn't try to upsell me. More

Tyler went above and beyond, returned all my calls and concerns on time. When I purchase another Jag it will only be if he is my Advisor. concerns on time. When I purchase another Jag it will only be if he is my Advisor. More