Jaguar Sarasota - Service Center

Great experience, Michelle is so helpful, I arrived on time, and was on my way within 10 minutes, Michelle called me when my car was ready. Excellent servicr time, and was on my way within 10 minutes, Michelle called me when my car was ready. Excellent servicr More

Devon was very helpful and kept us informed as the service work took longer as they waited for the tire delivery. service work took longer as they waited for the tire delivery. More

My service manager Devon was terrific, he’s professional and a great communicator of the work needed to be done and a great communicator of the work needed to be done More

Nicholas was amazing to work with as well as Kyle. Thank you for the quick turnaround. Thank you for the quick turnaround. More

This is the best experience I have had with a dealership. JLR isn’t known to have the most reputable service and I cringe having to get work done. But Michelle was the best. She was attentive and focused On JLR isn’t known to have the most reputable service and I cringe having to get work done. But Michelle was the best. She was attentive and focused On my needs. She kept in touch and up to date through the whole process. She was professional and because of my experience with her I wont hesitate the next time I need service at this dealer. Top Notch!! Hold on to this girl and treat her good. Good employees are hard to come by. More

Professional, fast Michelle is the Best I arrived for the schedule appointment Michelle took care of me right away and was and to get me a loaner for the day the schedule appointment Michelle took care of me right away and was and to get me a loaner for the day More

No thank you. Sorry sorry sorry. I’m really annoyed by this method of review. Sorry sorry sorry. I’m really annoyed by this method of review. More

Great customer service and very friendly, return with the promised timeframe discussed. Good job’ thanks promised timeframe discussed. Good job’ thanks More

Nick Hoover is a great service advisor. Truly a great representative for the Land Rover brand. Always a pleasure to work with. Truly a great representative for the Land Rover brand. Always a pleasure to work with. More

ZERO * I'll never be back; service department is a ripe off. Service suggested I need a front-end alignment based on tire condition. I had a flat tire just 100 miles prior to being brought into your dealer off. Service suggested I need a front-end alignment based on tire condition. I had a flat tire just 100 miles prior to being brought into your dealership, I replaced both front tires. The car only had 1000 miles on it. After your alignment prognoses I took to a Goodyear dealership because of doubt. I was correct front and rear were both in spec. I was also interested in purchasing a vehicle you had at the time my car was in for service and thought I may possibly trade the Jag F Type in on this vehicle. Your offer was so low I was insulted and the sales mgr. said that was the best you would be able to do. I traded the F Type at another for a new car they discounted and gave me $6,500.00 more than you offered. (Also offered to purchase the vehicle outright at the mentioned price.) I buy at least one new vehicle every year and I can assure you it will not be from any of your dealership groups. My colleagues and family know of my experience with your despicable tactics. I should have written this sooner, but my anger would have left a lot of vulgarity in my narrative. Don't recall the names of those involved but would be easy enough for you to look up in your database. I've owned 6 Jaguars and I'll never own another because of dealers like yours. DON'T REMEMBER ANY OF THE ACTORS INVOLVED BUT FORCED TO CHECK NAMES TO SEND THIS. Copy be sent to Jaguar Corporate. More