Jaguar Sarasota - Service Center

brought in for 16,000 mile service oil change and tire rotation. Charged $1,000 and air pressure in tires never adjusted, (front and rear tires are pressurized differently) thus making car hard to keep i rotation. Charged $1,000 and air pressure in tires never adjusted, (front and rear tires are pressurized differently) thus making car hard to keep in the lane on the highway. Also had to drop car off and then do a pick up. Timeframe to just wait for car was never given as an option. More

Service was speedy and everyone was very friendly. The location is convenient and the facilities were very clean. The location is convenient and the facilities were very clean. More

Very professional and friendly. There is a little wait time to see your check in person but other than that it went well There is a little wait time to see your check in person but other than that it went well More

Prompt courteous service. Service advisor was efficient and took care of the issue. Solid performance. Service advisor was efficient and took care of the issue. Solid performance. More

All good . .the service team lead by Michael is extremely efficient and understands that a customers time is very important..Gina the front desk manager was very .the service team lead by Michael is extremely efficient and understands that a customers time is very important..Gina the front desk manager was very friendly and helpful as always More

We received excellent service for our Land Rover Defender from Tyler Bowings and look forward to working with him again. from Tyler Bowings and look forward to working with him again. More

Tyler was very helpful and very professional I got everything done as requested Very good service everything done as requested Very good service More

Tyler provided excellent service for 160K Mile SVC. Appointment was secured within the week and followup text messages and updates were greatly appreciated. Tyler also offered the new in house financ Appointment was secured within the week and followup text messages and updates were greatly appreciated. Tyler also offered the new in house financing and deferred interest financing for 6 months with a 10% discount off first time use from Morgan Platinum Card. Yes! Additional services included two new tires, 4 wheel alignment, new battery and oil leak repair. All parts were available! Text notifications were received from Tyler throughout the servicing. Also, the wash & vac IS the best ever! My 2012 RR is everything I want and need in a vehicle. Sarasota JLR is an outstanding dealership with an amazing team of experienced professionals with technical knowledge and the ability to provide the highest customer service. Thanks for all you do! More

This dealership has changed much since it's acquisition of Wilde. They are counting paper clips, crossing T's and dotting I's. Nothing wrong with that but it's a different vibe. And expensive. Getting in of Wilde. They are counting paper clips, crossing T's and dotting I's. Nothing wrong with that but it's a different vibe. And expensive. Getting into the service dept will be tough. Leave a message and no one calls you back. Had to go through sales to get someone to help. Once you get a service tech then it's much better. You get textes and updates regularly. Even get a video of car service in garage which was kinda neat. But it's a bottom line company now so don't expect that "luxury" feeling. More

Very efficient, friendly, thorough- a very excellent experience. Service advisor was. Ery professional and helpful- would highly recommend. experience. Service advisor was. Ery professional and helpful- would highly recommend. More