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Jaguar Sarasota - Service Center

Sarasota, FL

4.5
338 Reviews

338 Reviews of Jaguar Sarasota - Service Center

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November 05, 2023

Doug makes everything easy and explains the process well. Nice to have a friendly rep! More

by cfarello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 04, 2023

Great service rep. I wish that loaners were more readily available like at Wilde Jag. More

by jlucas10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 04, 2023

We’ll run operation. Very expensive service. Routine service plus rear brakes should not be $4,000! This isn’t a rolls Royce. More

by steve@irwinstone.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 04, 2023

Waste of time. Scheduled appointment that could not be completed due to diagnostic system down…. Why schedule me if system is down. Complete waste of time. Dealers More

by INFO@ANAPPLEADAYACADEMY.COM
Service Communication
Recommend Dealer
No
Employees Worked With
No one ever presented themselves so unsure who was who
October 26, 2023

Have purchased several vehicles from Landrover Sarasota. The sales and service experience are always top notch. More

by Colleen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tega Olsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Bowings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher McIntyre
April 06, 2023

I received fantastic service by a great group of employees at Jaguar Sarasota. My Service Advisor, Tyler, was extremely communicative throughout the whole process and make the normally stressful ac More

by KarrMo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bowings
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2022

John Williams and the Wilde dealership was a breeze and a pleasure to work with. Ease of purchase, negotiation, no pressure situation. I highly recommend working with John and Wilde Land Rover. It was a grea More

by mariaghenderson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Jones, John Williams
Jul 28, 2022 -

Jaguar Sarasota responded

We are so glad that John and our team could help make your car buying experience so memorable! It was wonderful working with you, and we hope that you enjoy your new Wilde vehicle!

July 12, 2022

The entire process was easy. The Service was exceptional. I would recommend Wilde Land Rover to all of my friends. More

by tddlyfe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sayvon Miller, Louis Grasso, Sylvana Gelinas
Jul 13, 2022 -

Jaguar Sarasota responded

Your feedback and satisfaction are our top priority, and we are thrilled to hear that our team could help! It was great working with you, and thank you for choosing Wilde!

April 08, 2022

Always the best customer experience over the years until this time. Let's just say a comedy of errors caused me significant inconvenience. I took my grievance to the Service Manager, Luke Woodman. He was co More

by drt278
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brent Miner, Luke Woodman
Apr 11, 2022 -

Jaguar Sarasota responded

We greatly appreciate your feedback, and we are so glad that our team could help resolve any issues! It is always a pleasure working with you, and thank you for choosing Wilde!

December 08, 2021

Marshal went above and beyoung his position and call of duty to assist me and make sure my request was honored he did so with a pleasant professional manner and continued on o assure me it would be right a More

by Feliciamiller74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shayne Gilley, Marshall Jones
Dec 08, 2021 -

Jaguar Sarasota responded

Your feedback and satisfaction are our top priority. We are so happy to hear that Marshall could go above and beyond while helping you! it was a pleasure working with you, and thank you for choosing Wilde!

Dec 08, 2021 -

Feliciamiller74 responded

Again Marshal went above and beyond his position and call of duty to assist me in the service dept with him working in sales! Bill Kennedy was awesome as well and Shayne didn’t hesitate- however Marshal is the real MVP for me- satisfaction guaranteed 5plus star for me) he needs this recognition bc I had some bad experiences and what he did made up for most of the other rep’s thank you

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