Jaguar Sarasota - Service Center

Tyler did a great job and very quickly. Always takes good care of our service needs. Always takes good care of our service needs. More

Michelle is always great to work with. She is very thorough in keeping me informed throughout the process. She is very thorough in keeping me informed throughout the process. More

I had a really great experience - my representative was very responsive and communicated with the status of repairs. very responsive and communicated with the status of repairs. More

No matter the issues with my vehicle, and to be clear, there were no many, I always felt welcome and catered to. I knew my vehicle and myself were going to be taken care of. Prompt, engaging, knowledgable there were no many, I always felt welcome and catered to. I knew my vehicle and myself were going to be taken care of. Prompt, engaging, knowledgable - my favorite automotive experience by far. More

They did not do the service they recommended once they found out BMW of Sarasota was paying for it. found out BMW of Sarasota was paying for it. More

Excellent service. Friendly and polite staff acting in a professional manner. Devon was knowledgeable and worked towards my needs. Jim is one of the most knowledgeable Friendly and polite staff acting in a professional manner. Devon was knowledgeable and worked towards my needs. Jim is one of the most knowledgeable service managers I have ever met. More

I had a great experience at Jaguar Sarasota. Mike treated me exceptionally well and went above and beyond to ensure I understood the diagnostic process. He not only identified the issue but also Mike treated me exceptionally well and went above and beyond to ensure I understood the diagnostic process. He not only identified the issue but also provided a clear solution. I truly appreciated his thoroughness and customer service. Highly recommend!! More

Vehicle still has two issues which I was told were normal or they could not observe the problem. The first unresolved is that i am told it is normal for air to leak out through the front defroster. Not norm or they could not observe the problem. The first unresolved is that i am told it is normal for air to leak out through the front defroster. Not normal, just I guess normal for some defenders. When i get time i will take it to another land rover dealer in Tampa for service. The noise from the drivers door they said they did not hear any noise that what i was hearing was normal due to the boxy vehicle. On my way home the noise was clearly audible. I discovered that the a pillar lower covering does not attach securely. I secured it to the window and the noise disappeared. I guess I will pay for the part and replace it myself. Called numerous time was never able to talk to anyone, i I got back were text messages and when I would text back i would get no response back. Unresponsive Lack of wanting to fix the issues since it would have been a warranty issue. More

Very responsive. Easy to work with. Followed through with everything they said they would do. Easy to work with. Followed through with everything they said they would do. More

Tyler was my service advisor, he is the best, always take the best care of me, I always go to him!! the best care of me, I always go to him!! More