Jaguar Sarasota

Customer service and communication was outstanding. Overall tech service and sense of urgency to complete the annual maintenance was top notch. Overall tech service and sense of urgency to complete the annual maintenance was top notch. More

Samir and the JLR team were amazing, made for a quick and enjoyable buying experience! enjoyable buying experience! More

I had an outstanding experience purchasing my Lexus. The entire process was professional, comfortable, and completely stress-free from start to finish. Everyone was knowledgeable, patient, and took the The entire process was professional, comfortable, and completely stress-free from start to finish. Everyone was knowledgeable, patient, and took the time to answer all of my questions without any pressure. The team (special shoutout to Biby and Cathy) made the buying experience enjoyable and transparent, and I truly felt that they had my best interests in mind. I love my new Lexus and appreciate the exceptional customer service I received throughout the process. I would highly recommend them to anyone looking for a professional and first-class car-buying experience. More

So far i have worked with Scott Tierney Jeff Dirksen Koehan and Kathy and they where super friendly and helped me with my respective service needs, all good people that i would recommend to a friend, th Koehan and Kathy and they where super friendly and helped me with my respective service needs, all good people that i would recommend to a friend, thanks again for every ones help, matt g More

A good experience Katherine was pleasant and kept me informed of progress of service Amenities for customers were very nice. informed of progress of service Amenities for customers were very nice. More

A+++++ experience at Jaguar Land Rover of Sarasota! From the moment I walked in, I was impressed by the professionalism, warmth, and exceptional customer service from the entire team. Elizabeth was From the moment I walked in, I was impressed by the professionalism, warmth, and exceptional customer service from the entire team. Elizabeth was absolutely amazing—knowledgeable, attentive, patient, and truly dedicated to making the process easy and enjoyable. She went above and beyond to ensure everything was perfect. I love this dealership and can’t say enough good things about Ernie, the staff and overall experience. If you’re looking for outstanding service and a stress-free buying experience, I highly recommend Jaguar Land Rover of Sarasota and ask for Elizabeth! Thank you all for such a wonderful experience. More

Everything went well. Explained the Rover in detail, explained the numbers and made the process easy. Recommended for anyone that is looking for a Land Rover. Explained the Rover in detail, explained the numbers and made the process easy. Recommended for anyone that is looking for a Land Rover. More

I scheduled an appointment to test drive a car and after a 45 min drive to the dealership, I was told the car suddenly wasn’t available. I went back a few days later and ended up purchasing the car and the a 45 min drive to the dealership, I was told the car suddenly wasn’t available. I went back a few days later and ended up purchasing the car and the rest of the experience was great. More

Since the vehicle is back at dealership for 4th time; I’d rather do evaluation when it’s fixed. The initial problems began when the dealer prep technician came out to program the garage door opener, gate ope rather do evaluation when it’s fixed. The initial problems began when the dealer prep technician came out to program the garage door opener, gate opener, etc., and orientation to new vehicle. He noticed check engine light was on and the fuel gas door would not open despite multiple attempts on releasing. Took the car back to the dealership as instructed by the tech where they could not find any faults or any problems with the check engine light. Second adventure occurred approximately a week later when an alarm bell sounded repeatedly for two days. Upon further investigation on Google, I found that the alarm was related to the plug, not being disconnected properly for the PHEV. Following googled instructions. I reset the Vehicle and the alarm went away. Unfortunately, that was also the first time my wife was in the vehicle and wanted to know why it kept alarming every 30 seconds, quite annoying. The third time I got a warning multiple system failure vehicle safe to drive limited systems available (apparently this was some form of its limp mode capability). The dealership repaired a faulty/loose ground wire and said everything would be fine. Three days later I was stranded in Port Charlotte, Florida when the car completely died had absolutely no electrical supply at all, and had to be towed in on a flatbed. That was last weekend, June 7. The car has been at the dealership since that time. The dealership has been in communication with technical assistance in England and I am still awaiting repairs. The dealership has been very good about arranging for me to have a loaner car throughout this entire ordeal. However, I don’t think I would buy another Range Rover as this is my third one and the first time I’ve had this many problems with a new vehicle. More

Great service. Devon is very professional, knowledgeable and courteous. Excellent service experiences. Will continue to utilize. Devon is very professional, knowledgeable and courteous. Excellent service experiences. Will continue to utilize. More