Jaguar Peabody
Peabody, MA
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I have worked with Rusty for several years and five cars, I wouldn't consider buying from anyone else he understands my concerns for safety, and service. I follow his recommendations to the letter, hi cars, I wouldn't consider buying from anyone else he understands my concerns for safety, and service. I follow his recommendations to the letter, his expertise is flawless, and always answers my phone calls promptly even thought the questions are to check my lease or a "sound" I might have heard that seems funny in the car, he will then get me in touch with service, these are tough economic times and good salesmanship is the finishing touch for me, Thank you Rusty and thank you Land Rover, Johanna Palka 508 561 9955 More
As a Yankee fan from New York City, I certainly approached a Peabody-based car salesman with a healthy dose of cynicism : ) But, I too, have to jump on the bandwagon and give both Landrover Peabod approached a Peabody-based car salesman with a healthy dose of cynicism : ) But, I too, have to jump on the bandwagon and give both Landrover Peabody and Rusty Johnsen top ratings. Primarily, there are no shortage of Landrover dealers in the New York area; it should speak louder than my ratings that I transacted 300 miles out of state. The relationship was ideal from the first phone call and visit, and when the truck was ready, Rusty, indeed, agreed to personally deliver the car to NY for me during a busy time. As but another testament to this quality guy and dealer, I can tell you, in a fit of panic with two little kids in the car on Christmas eve, my car simply died and wouldnt start. There were more lights on my dashboard than on my Christmas tree. I immediately called Range Rover Roadside assistance but the Christmas Eve skeleton crew couldnt help me, short of claiming a "massive electrical failure" and sending a flatbed truck. Desperate, I called Rustys cell phone for his opinion. He took my call on CHRISTMAS EVE and suggested my signs and symptoms sounded more like a simple battery and NOT a complete electrical failure like Roadside assistance had implied. He was right, I got a jump and my family was only 20 minutes late for (a much needed) cocktail hour! (and within the acceptable margin of error considering car failure) Of course, it also made for a great story in the end. Aside from the battery (which was normal wear and tear) the truck has been great with nothing but routine maintence. Rusty and I remain in touch, and I am the first to make a qualified recommendation to a friend. Integriy is NOT an issue here and it goes without saying that once I am convinced my parking garage attendants in NYC will stop decorating my car with scatch, bangs and "dings," I plan on re-uping with the larger RR from Rusty and Peabody despite the distance. DISCLAIMER: I am not sure my garage attendants will EVER stop decorating my car with scratches, bangs and "dings" Needless to say, highest recommendations - Thanks Rusty and team. More
Have had several Rovers over the past 10 years. Key is to have a good point person at any dealership. Have worked with Rusty Johnsen, their sales guy, for many yrs. I turn to him when I have Rover questions have a good point person at any dealership. Have worked with Rusty Johnsen, their sales guy, for many yrs. I turn to him when I have Rover questions and he either has the answer or will get the answer to you immediately. Always reachable and very helpful. The dealership overall is very friendly. The best attribute is that unlike many salesmen, Rusty continues to stay in contact with me and is always there when I have tech questions. He builds relationships way after the sale. Thumbs up! More
We had been kicking the tires on a second car for a while- met Rusty Johnsen last year and he was instantly understanding of out needs. Did not end up buying initially but we went back to him ~ 6 mont while- met Rusty Johnsen last year and he was instantly understanding of out needs. Did not end up buying initially but we went back to him ~ 6 months later and pulled the trigger- the whole experience was great and Rusty was on top of needs, thoughts, comparisons all along the way. He's one of the best car dealers I've ever worked with. More