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Jaguar Peabody

Peabody, MA

4.9
241 Reviews

247 Newbury Street

Peabody, MA

01960

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Showing 241 reviews

July 10, 2026

Always running on time for pickup and drop off. That matters a lot! All the salespeople are wonderful to deal with; but Jen Dow is an absolute gem! She’s runs her department very smoothly. She neve More

by Louisem4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenn Dow
Jul 13, 2026 -

Jaguar Peabody responded

Louise, knowing you can rely on our team means a lot to us! We’ll make sure Jen hears your kind words. Thank you from all of us at Jaguar Peabody!

Jul 13, 2026 -

Louisem4 responded

Thank you!

June 28, 2026

All work was performed flawlessly. Required parts were obtained overnight. Couldn’t be happier with the work. More

by Britishjag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jen Dow
Jun 29, 2026 -

Jaguar Peabody responded

We couldn’t be happier to hear this feedback! Thank you for choosing Jaguar Peabody and for sharing your experience with our team. We truly appreciate your support!

June 25, 2026

Quality of service has really slipped. Very disorganized and overpriced for the quality of service. Next vehicle will not be a Jaguar or Rover. More

by Trillium
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steven, Scott
June 12, 2026

Professional, courteous, helpful, and efficient. Steven was responsive, clear, and offered several options to make things easier for us. More

by Eileen Kavanagh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
Jun 15, 2026 -

Jaguar Peabody responded

Hi Eileen, we are very happy to hear Steven was so helpful and knowledgeable. Thank you for choosing Jaguar Peabody and for your five-star review! Feel free to reach out for any future needs.

June 11, 2026

Excellent service . I’d rate them a 10 !They checked every box in examining my car. More

by cvahey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Dow.
Jun 12, 2026 -

Jaguar Peabody responded

Thank you so much! We appreciate your business here at Jaguar Peabody.

June 02, 2026

My experience was fantastic. Start to finish the entire process was smooth and professional. Sara, my sales consultant, was knowledgeable, friendly, and attentive throughout t More

by mcorreia7484
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sara Bellakhdar and Matt Cote
Jun 02, 2026 -

Jaguar Peabody responded

We are so grateful and happy to hear that you had a fantastic experience at Jaguar Peabody! It's wonderful that Sara and the finance team made the process smooth and enjoyable. We appreciate you choosing us, and we hope you enjoy your new ride!

May 27, 2026

I have interacted with numerous service technicians and Chris is by far the BEST. Friendly, competent and very thorough. Every aspect is communicated in detail and he follows up on every facet of the servi More

by Bob.bowes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Tsarpalis
May 27, 2026 -

Jaguar Peabody responded

Bob, we really appreciate the kind feedback about Chris! We’re proud to have him on our team, and we’ll be sure to pass along your compliments. Thank you for choosing Jaguar Peabody!

May 14, 2026

Got good service. Jenifer Dow who I dealt with makes it pain free. Excellent service. More

by badguard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenifer Dow
May 14, 2026 -

Jaguar Peabody responded

Thank you for leaving Jaguar Peabody a review and sharing your kind words for Jenifer!

May 12, 2026

Rich listened to my needs (and wishes) and ensured the FPace was the right choice for me! More

by Monty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard
May 12, 2026 -

Jaguar Peabody responded

The team at Jaguar Peabody loves seeing great reviews! We love to hear you were in awesome hands with Rich. Thank you, Monty!

May 03, 2026

Great service, friendly, helpful, personable service! Nick took time to show me around and took care to thoroughly address any concerns I had. More

by Terencechan85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
May 05, 2026 -

Jaguar Peabody responded

Thank you for sharing your feedback about Nick and the team! We appreciate your business and hope to welcome you back to Jaguar Peabody next time.

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