Jaguar Peabody
Peabody, MA
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My family and I have 2 Supercharged HSE's and 2 Supercharged sports from here boston area and 1 in miami. We have been working with Rusty for almost 6 years now. We worked with him at his previou Supercharged sports from here boston area and 1 in miami. We have been working with Rusty for almost 6 years now. We worked with him at his previouse employer and followed him to peabody. The attentivness to his customers goes beyond his job discription. Rusty has done anything and everything to service us as valued customers. He delivers cars to us on his days off and even goes as far as driving my fathers lambo down to get serviced for him.Rusty is not just any average sales associate he really values his customers and treats them as if they are the only people buying Range Rovers. We have a company Located in the MetroWest and Rusty Drives out here to service pick up and drop off cars for us. he is truly a pleasure to work with i could not imagine working with anyone else, for this we now look at him as a part of our family. Truly a great guy more sales associates should take on this type of attitude "what the customer wants the customer gets." More
Because of Landrover Peabody, I will NEVER buy another Landrover again and would tell anyone I know not to buy one! (especially from Peabody) The service was terrible, Steve (the SERVICE mangaer) - I don' Landrover again and would tell anyone I know not to buy one! (especially from Peabody) The service was terrible, Steve (the SERVICE mangaer) - I don't think he knows what service means - was rude, short and abrasive and acted like he was doing me a favor by speaking with me. Certainly not the service you would expect when you buy a $70,000 vehicle. ...That was really my first mistake. For the (almost)4 years I've owned it, my car has been in the shop more than anyone I know. 3 people I know wanted to buy the same car I have and have bought something else after watching what I have gone through. In this economy, most business can't afford to loose those sales. Apparently they just don't care. They should be ashamed of themselves and the people they have hired to run their business. Totally disgraceful. More
I live in Westborough, MA...have owned 3 Mercedes S500's in a row (upgraded every 2 years), then tried the Range Rover Sport, loved it, and bought it (acquired from Rusty Johnsen-Land Rover Peabody). Given in a row (upgraded every 2 years), then tried the Range Rover Sport, loved it, and bought it (acquired from Rusty Johnsen-Land Rover Peabody). Given that my offices are Global-I have very little time to spare, Rusty was so accommodating-he actually brought vehicles to my house to evaluate. In truth, I have never been to his dealership. Seriously. I liked the Sport so much, I upgraded to the HSE. What a machine. Combine the product from Range Rover, the unequaled service from Rusty-why would you go anywhere else ? Rusty is genuine, I have not met a person like him before. Thank you Rusty. Jeff G. More
This is my third Land Rover purchased from this dealer. I purchased a Range Rover Sport this time. The entire staff goes above and beyond to make the entire experience pleasant and enjoyable. They are pr I purchased a Range Rover Sport this time. The entire staff goes above and beyond to make the entire experience pleasant and enjoyable. They are professional, knowledgable and easy to work with on all levels. Every question is answered and they ensure that the experience is a good one. The main reason we are repeat customers is that the staff at Land Rover Peabody has impeccable service and goes out of their way to make the customer happy. The cars are great as well, but it is the staff that makes me a loyal customer. I would highly recommend purchasing a car from this dealership. More
I'm looking for a pre-owned vehicle with low mileage and a certain appeal. I walked in to browse cars last week and was not greeted for at least 20 minutes on a slow weekday. Not worth my time and money t a certain appeal. I walked in to browse cars last week and was not greeted for at least 20 minutes on a slow weekday. Not worth my time and money to be ignored. I will look for another dealership who appreciates a new customer in this down economy. More
Rusty Johnsen at Land Rover Peabody was a pleasure to work with and provided superior customer service to my wife and I. He was very knowledgeable and was able to answer any questions that we had. We w work with and provided superior customer service to my wife and I. He was very knowledgeable and was able to answer any questions that we had. We would definitely work with Rusty again and will continue to recommend Land Rover Peabody to our friends and family. More
I just finished the process of buying a Range Rover from your dealership through Tim Harris. It was an exceptionally smooth, thoughtful, personable process. Tim did an outstanding job. He was extremely i your dealership through Tim Harris. It was an exceptionally smooth, thoughtful, personable process. Tim did an outstanding job. He was extremely informed, very responsive and great to work with. More
a good dealership is the one that makes you comfortable honest and confident that you are purchasing the right set of wheels.r Rusty johnsen was the sales rep who was patient and took a lot of time to expl honest and confident that you are purchasing the right set of wheels.r Rusty johnsen was the sales rep who was patient and took a lot of time to explain the pros and cons of the car and went the extra mile to make me confident of my purchase. even their after sales service is great More
I had some issues with my Range Rover and needed some specialized work done. Land Rover employee Randy Johnsen arranged for the job to be done quickly and efficiently. He was most accomodating, extremely specialized work done. Land Rover employee Randy Johnsen arranged for the job to be done quickly and efficiently. He was most accomodating, extremely pleasant to work with, and (most importantly) was good to his word. The car was fixed properly and I was apprised of what was going on every step of the way. I was delighted with my expereinces at Land Rover in Peabody and will definitley be going back there again the next time I need help. Highly recommended. 5 stars!! More
i have purchased many range rovers since 1996 from rusty johnsen.even though i live more than a half hour from peabody,i purchase all my vehicles from them even though there is a dealer 10 minutes from wher johnsen.even though i live more than a half hour from peabody,i purchase all my vehicles from them even though there is a dealer 10 minutes from where i live.the reason is simple: Rusty is the consumate professional who takes care of his clients from the beginning of the sales process and way after that.i have referred many friends over to rusty and each one of them agrees that they were all treated very well.their service department also gives their customers the personal touch that is now missing from many of the larger more impersonal dealerships.land rover peabody is one of the few dealerships left where purchasing a car is still a pleasure. More