Jaguar Land Rover of Freeport

Exceptional Service This is the utmost caring service center I have ever encountered. I have had a few Jaguars in my lifetime and this is the first service center where This is the utmost caring service center I have ever encountered. I have had a few Jaguars in my lifetime and this is the first service center where I am truly relaxed when I am there. Craig Landau is the only only one I love dealing with. He is extremely courteous, professional and thorough, going above and beyond, of what is required of him. He puts you at ease and you know that he will get the job done right. If I am there and I don't see him I do panic as I just want Craig to intercede on my behalf. I can relax, without being concerned, if I am being ripped off. He always has a smile and is so respectful which is something that is missing in today's corporate structure. He makes the difference in me getting my car serviced at this location. Mr. Landau deserves a promotion! I would highly recommend this location to all. More

An excellent experience From the call to make my appointment to speaking to Richard, my overall experience was wonderful. Richard listened and was reassuring. I was very pl From the call to make my appointment to speaking to Richard, my overall experience was wonderful. Richard listened and was reassuring. I was very pleased with my service. More

My problem was handled in a very expeditious fashion. This was the first time I had dealt with this dealership's service department and I was dreading going as in the past, I've been confined to a waiting This was the first time I had dealt with this dealership's service department and I was dreading going as in the past, I've been confined to a waiting room for sometimes hours at a time. This issue was handled very competently and quickly and I was out within a very short period of time. More

New Range Rover lease Steve was efficient and a pleasure to do business with . No hassles. Honest and true to his word. Really worked hard to get us into the car I wanted. Steve was efficient and a pleasure to do business with . No hassles. Honest and true to his word. Really worked hard to get us into the car I wanted. Would definitely recommend him!😊 More

Courteous and complete work done in a short time . Did everything that was required without any issues. Prompt responses given for any and all questions asked. . Did everything that was required without any issues. Prompt responses given for any and all questions asked. More

Addressed.all questions and concerns during the purchase ex Alex addressed all questions and concerns during the purchase process. Made the transaction easy and provided all levels of customer support throughou Alex addressed all questions and concerns during the purchase process. Made the transaction easy and provided all levels of customer support throughout transaction. Followed up after leaving dealership to make sure all was good and my continued supporting any questions I My have had. Awesome experience and I would recommend my friends and family to visit Alex at Freeport dealership. Great facility and support staff. More

100% Satisfied// 5 Stars. I was 100% satisfied with my purchase of a used vehicle from Freeport. The entire process was a pleasant experience from start to finish, no surprises I was 100% satisfied with my purchase of a used vehicle from Freeport. The entire process was a pleasant experience from start to finish, no surprises or curves. Starting with the top notch salesperson Juan Roman to Ben Katz the business manager and finishing with Rick Meyers the encore specialist. My family and I look forward to a long lasting relationship with Land Rover of Freeport. More

Excellent service as usual. My service experience was excellent. Craig delivered as promised. I was in an out in less than the time promised. additionally, the car came out all My service experience was excellent. Craig delivered as promised. I was in an out in less than the time promised. additionally, the car came out all washed an cleaned. More

Friendly Service The service center was very clean and accommodating. My service rep had all my information ready to go when I arrived. One thing was they did not have The service center was very clean and accommodating. My service rep had all my information ready to go when I arrived. One thing was they did not have the part to fix my problem and I have to return to dealer when the part arrives. More

Sales and operating controls within the car Very efficient and accommodating . The sales person and Lauren Zurek were excellent making this a positive experience. Lauren helped me reset my garag Very efficient and accommodating . The sales person and Lauren Zurek were excellent making this a positive experience. Lauren helped me reset my garage door opener , Sirius radio and explained everything operational until I u derstood it. More