Wife made a deal on a car. It was a “swap” From another dealer, and this subject to availability. We heard nothing for days. After 3 days, they claimed they couldn’t get the car. They had taken money and ran my wife’s credit at this point ( required so you feel trapped) Then they presented backup cars, which were 3% more expensive, yet $300 more a month a lease, clearly reflecting a much smaller ( or non-existent) discount compared to the original deal. It’s all bait and switch and games. Go buy a car where people are honest.

If i can give this dealership a 0 i will.. they actually quoted me a diagnostic fee of 800.00.. just to check my car then pay full price for whatever the issue is.. i think thats a bit extreme. After i asked why was the fee that much, i was told that they are a private company and fees went up as of 2024. the customer service sucks.. now i will have to travel 14 miles just to go to new hyde park dealership. Tbh i think amanda the service rep was having a bad day.. who knows!

worst experience ever never again will I purchase or lease from this dealership ever again. typical bait and switch all lies. don't recommend anyone to work with this place ever again.

I would give zero stars if I could.. Bought a tire policy that promised to replace no matter what. Spent 2k dollars and have now had to spend 3k on 3 new tires and a rim in 2 years.. Craig and Eddie the service managers are the slimiest smile to your face and say fu on the way out the door people I've ever dealt with.. Wouldn't take my business there if they were the last dealers on earth.. One more year and it's fu to the mother fakers

Bought my truck at jaguar land rover of freeport. My Salesman was Joe Gomaz. He was extremely outstanding from the getgo. Made my buying experience very nice and smooth. I highly recommend Joe and jaguar land rover of Freeport for your vehicle purchase!!!

Unprofessionalism at its best. Booked the service appointment for Friday, November 26 for Oil Change back in September. Got the appointment confirmation in email. Its about 1 hour drive from my house and when I got to the Jaguar Land Rover of Freeport service department, they were CLOSED. Yes, they were closed on the day they made my service appointment. How unprofessional someone can be to schedule service appointment on day service department is closed (Black Friday) and noone to inform me of this. I picked this dealer because of good ratings on this site but obviously ratings here are VERY misleading.