Jaguar Land Rover of Freeport
Freeport, NY
Filter Reviews by Keyword
By Type
Showing 227 reviews
recent visit to jaguar land rover freeport I recently visited the dealership and had nothing but great service. they were upfront and honest. Sheena explained what was being done, I was given I recently visited the dealership and had nothing but great service. they were upfront and honest. Sheena explained what was being done, I was given a loaner car which made it much easier. I live 40 miles away, More
Very satisfied with the services provided. All the staff and especially Craig Landau, my service coordinator were terrific. Everyone had a pleasant demeanor and I truly felt well taken care of. All the staff and especially Craig Landau, my service coordinator were terrific. Everyone had a pleasant demeanor and I truly felt well taken care of. Most importantly, my vehicle is fully up to date with all services and it is clean inside and out. More
Efficient & Smooth. Entering the dealership service entrance and beginning the service process was simple and smooth. A loaner car that was requested in advance was there Entering the dealership service entrance and beginning the service process was simple and smooth. A loaner car that was requested in advance was there and available. The database on my vehicle was accurate and Sheena made the process quick and efficient. My vehicle was washed as promised and the warranty service was completed in a few hours. This service business model works. Great job. More
Excellent Customer Service I want to thank my salesman Gary Elias for his amazing service. Gary went above and beyond to make my deal as smooth as possible. I am so happy with m I want to thank my salesman Gary Elias for his amazing service. Gary went above and beyond to make my deal as smooth as possible. I am so happy with my new car. I also want to to Thank Peter N. for closing the deal. Awesome dealership !! Thank you, Celeste T. More
Excellent Service Ken and the staff did a fantastic job meeting my needs. He was rapid, transparent, and gave lots of different options both in vehicle and financing ch Ken and the staff did a fantastic job meeting my needs. He was rapid, transparent, and gave lots of different options both in vehicle and financing choices. More
Sheena Is Great! Sheena is on point! She is part of the service team. Any time I have an issue she helps and get me going either with my own car or with a loaner. This Sheena is on point! She is part of the service team. Any time I have an issue she helps and get me going either with my own car or with a loaner. This last time I was there, it was for a quick tire sensor issue that would last about 1 hour and 30 minutes. She knew I work and needed to be somewhere so she said "Take a loaner and I'll call you when its ready and you come back, I'm here until 6pm". It was awesome! Everything got fixed and I wasn't late for my meeting with a client. Everyone is really nice and they do what's right. More
Service Range Rover Sport Very easy to set up an appointment and friendly service people. Car was serviced and received a loaner car with no problem. Dropped off the loaner q Very easy to set up an appointment and friendly service people. Car was serviced and received a loaner car with no problem. Dropped off the loaner quickly and my car was waiting for me (freshly washed) More
Scheduled maintenance made easy. From the Time that I purchased our XJL to now we have had nothing but extremely excellent experiences. Steve, the sales manager and Craig my maintena From the Time that I purchased our XJL to now we have had nothing but extremely excellent experiences. Steve, the sales manager and Craig my maintenance manager have done everything in their power to make sure we were happy with our purchase and the service, Service is excellent and they work with you every step of the way. You could not ask for a friendlier dealership that is skilled in all they do. More
Problem solved quickly Impeccable service provided by really nice people. Please don’t presume to dictate the parameters of my comments. My first sentence sufficiently conve Impeccable service provided by really nice people. Please don’t presume to dictate the parameters of my comments. My first sentence sufficiently conveys my feelings to anyone with a modicum of intelligence. More
Great Service! This was my one year service and everyone made it a very easy and quick experience. My service adviser Craig had everything ready to go when I arrived This was my one year service and everyone made it a very easy and quick experience. My service adviser Craig had everything ready to go when I arrived and made sure it was done quickly and correctly. Donna, the service manager has been great in all my dealings with the service center and went above and beyond when I had an original issue. More