Jaguar Land Rover of Freeport
Freeport, NY
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Satisfied Great experience nice people to work with Good loaner car Pleasant dealership Thank you for a great car it handles wonderfully What else can I Great experience nice people to work with Good loaner car Pleasant dealership Thank you for a great car it handles wonderfully What else can I say! More
Heritage finally meets expectations I've had my Jaguar for just over a year and I've had challenges with quality of service and what appears to be minor issues with the car. I've been v I've had my Jaguar for just over a year and I've had challenges with quality of service and what appears to be minor issues with the car. I've been very vocal in voicing my concerns in the past and this is my first service appointment in which I can say my expectations were met on every level! The same way that I point out challenges/concerns with service in the past, I want to equally acknowledge and so appreciation for great service...I was greeted when I entered the doors, my information was quickly processed when I arrive, loaner car was available (ready and clean!), I received a call same day that my car was ready for pick up, when I arrived to pick up my car, it was ready and it was explained what was done. Most importantly, my car was properly cleaned , inside and out, when I picked it up! This appointment aligns with my expectations when dealing with Jaguar...No issues this appointment and I hope that remains the case going forward. Thanks to Craig and the team that checked the car in, conducted service, and delivered the (CLEAN) vehicle back to me! More
Excellent Service! Ben Katz was great to deal with!! My XF coming off lease. Very accommodating with leasing of the F Pace for my wife. Now looking to lease another Jaguar for my self My XF coming off lease. Very accommodating with leasing of the F Pace for my wife. Now looking to lease another Jaguar for my self More
craig is the best very professiona &ldid what they were supposed in a professional manner waiting area was beautiful and refreshments were available craig was very help very professiona &ldid what they were supposed in a professional manner waiting area was beautiful and refreshments were available craig was very helpful and thorough he is one of the reasons i go to heritage jaguar More
1st year of service I brought my F-Pace for the recommended yearly service. The employees were pleasant, respectful and accommodating, unlike my experience with the de I brought my F-Pace for the recommended yearly service. The employees were pleasant, respectful and accommodating, unlike my experience with the dealership in Great Neck........... More
Excellent service Service was professional Waiting area was convenient Craig was thorough Thank you for taking such good care of us We will recommend you to all Service was professional Waiting area was convenient Craig was thorough Thank you for taking such good care of us We will recommend you to all our friends More
Pleasurable Salesman Ben Katz very informative very helpful very nice I would recommend this dealership to everyone I know & hope they too get the good kind serv Salesman Ben Katz very informative very helpful very nice I would recommend this dealership to everyone I know & hope they too get the good kind service I was given the show room was clean & at pickup everything was ready More
Kind and knowledgeable salesman salesman suggested the right car that I want. and offered me a really good price that I could not resist. Now I am very satisfy with the car and mon salesman suggested the right car that I want. and offered me a really good price that I could not resist. Now I am very satisfy with the car and monthly payments. More
Excellent Dealership with Excellent Service This is a Great Dealership. The service department is a pleasure to deal with. I was totally pleased with the way I was treated from start to finish This is a Great Dealership. The service department is a pleasure to deal with. I was totally pleased with the way I was treated from start to finish. I am always pleasantly surprised with courtesy and skills that the people at the service department deliver. You are greeted and promptly taken care of by a very knowledgeable service manager. The work that they perform on your vehicle is always completed in a professional manner and the car is returned to you cleaner than when you arrived. I have nothing but praise and admiration for the job that these folks do. The dealership was a pleasure to purchase from and the XJL is the most comfortable car we have owned so far and we have had several other nice vehicles. I would gladly recommend this dealership and service department to anyone looking for a new car with an excellent service department. More
New Car Purchase A pleasure to deal with went to the dealer on a recommendation and was not pressured agreed on a price and trade in and drove off with a new jaguar A pleasure to deal with went to the dealer on a recommendation and was not pressured agreed on a price and trade in and drove off with a new jaguar More