Jaguar Land Rover of Freeport
Freeport, NY
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New Car Purchase Experience I give a good rating because the overall experience was good. I had one issue and while I was upset, it wasn't a deal breaker. The car I test drove h I give a good rating because the overall experience was good. I had one issue and while I was upset, it wasn't a deal breaker. The car I test drove had the Navigation system and the Meridian system, I was lead to believe that the car I was purchasing had the same. The day before I was scheduled to pick up the vehicle I was informed that there was no navigation. The day I picked up the car I was advised that I did not have the meridian system. When I inquired about adding the navigation, I was told that it could not be done! To compensate, I received a 4 year maintenance package. While I accepted this, I really wanted the Navigation and the Meridian system. More
Quality Service for a Luxury ProducT Excellent customer service. We spent about a little over an hour in the dealership and got everything we were promised over the phone. We are very h Excellent customer service. We spent about a little over an hour in the dealership and got everything we were promised over the phone. We are very happy. More
Always good service I brought my 2018 XE in for scheduled maintenance and inspection, plus an issue with the stop/start function. I wandered the showroom while waiting I brought my 2018 XE in for scheduled maintenance and inspection, plus an issue with the stop/start function. I wandered the showroom while waiting for my ride home. The new space is very nice; a nice waiting area, bagels, muffins and coffee also available. All was done in a timely manner, the issue was fixed, and my car was returned washed. I can't ask for more. More
Service review Brought my car in for service. Service team is friendly, reliable and helpful. I waited for my car to be serviced. Waiting area was pleasant and clean Brought my car in for service. Service team is friendly, reliable and helpful. I waited for my car to be serviced. Waiting area was pleasant and clean. More
My new range rover sport. I have been leasing range rover sports for 20 years and after talking to Peter Nawrocki I decided to join the Freeport team. I was very happy with eve I have been leasing range rover sports for 20 years and after talking to Peter Nawrocki I decided to join the Freeport team. I was very happy with everybody. Peter was excellent. I will def. recommend people and my sister who lives in New Jersey and has the sport will be leasing her next truck from Peter. More
Best Experience I ever had Great Sales staff, Great selection and Great Price. I love my velar :) The Price was better then any dealership on Long Island NY. The sales staff w Great Sales staff, Great selection and Great Price. I love my velar :) The Price was better then any dealership on Long Island NY. The sales staff was not easy going and respectfull. Steve set everything before I even got there. More
Excellent experience Paul was very professional and always available to answer questions even after hours, weekends and his day off We were very impressed with the presen Paul was very professional and always available to answer questions even after hours, weekends and his day off We were very impressed with the presentation of the keys! More
Service adviser At first I was very frustrated I've been trying to get my car fixed since Friday. I brought it in to day and Craig did an outstanding job with his cus At first I was very frustrated I've been trying to get my car fixed since Friday. I brought it in to day and Craig did an outstanding job with his customer service. He was able to solve my issue and ensure I left happy. Thank you Craig for putting the customer first and taking care of my issue. More
Dan Blatt is by far the best customer service one can get!! Dan Blatt goes above and beyond expectations. When I receive service on my vehicle, I feel like I leave with a new car everytime. He makes the visit Dan Blatt goes above and beyond expectations. When I receive service on my vehicle, I feel like I leave with a new car everytime. He makes the visit effortless on my part. Although Great Neck was a more convenient location for me, I am more than willing to go the extra miles to have Dan service my favorite car. He is pleasant, professional and courteous with his coworkers and his customers. I always leave happy and I recommend him to my family and friends. More
Excellent service This was my first visit at this location and I must say, the service rendered was impeccable, the staff was very attentive. I am very satisfied with t This was my first visit at this location and I must say, the service rendered was impeccable, the staff was very attentive. I am very satisfied with the service done to my vehicle. More