
Jaguar Land Rover of Freeport
Freeport, NY

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New Jaguar Lease My overall experience was excellent, from calling to schedule the appointment to the actual appointment itself. Without difficulty I was able to get My overall experience was excellent, from calling to schedule the appointment to the actual appointment itself. Without difficulty I was able to get the day and time I wanted. On the day of the appointment we were greeted as if we were valued family members. The waiting area is comfortable with refreshments. Everyone is pleasant and makes you feel welcome. I've had experiences with other dealerships where once you make the purchase, the service is such that you dread when you have to schedule a visit. With this dealership, service is amazing and that's why this is my second lease with them. More
Great service Quick service, comfortable waiting area and great refreshments. Employee was kind and generous. I would recommend this dealership to anyone. Thank yo Quick service, comfortable waiting area and great refreshments. Employee was kind and generous. I would recommend this dealership to anyone. Thank you for everything 👍🏾Craig More
Great customer service I’m very happy with the service department and also the sales department with all the great help we’ve been getting since we got this vechile. I’m very happy with the service department and also the sales department with all the great help we’ve been getting since we got this vechile. More
Amazing experience We had a great experience at this dealership. Everyone was very helpful and Donna Winston was amazing we had the car shipped to Florida and it went v We had a great experience at this dealership. Everyone was very helpful and Donna Winston was amazing we had the car shipped to Florida and it went very smoothly. More
regular maintenance visit everything that needed to be done was done, very friendly and caring, I will continue to use Heritage Jaguar for all of my service needs everything that needed to be done was done, very friendly and caring, I will continue to use Heritage Jaguar for all of my service needs More
A one hour service took 2 1/2 days. I brought my car in for a one hour service on Wednesday morning. I did not receive a call from service writer until Friday afternoon. I brought my car in for a one hour service on Wednesday morning. I did not receive a call from service writer until Friday afternoon. More
Service great but always a bill From the initial greeting to the update to the final word, the personnel are great. The place is spotlessly clean, and everything is clearly explaine From the initial greeting to the update to the final word, the personnel are great. The place is spotlessly clean, and everything is clearly explained. The only thing is, I always seem to come out with a bill, and Jaguar is not cheap. More
Quick service I was greeted immediately when I arrive. Sat down with the assistant while he quickly handled all the paperwork. The wait was shorter than I had ex I was greeted immediately when I arrive. Sat down with the assistant while he quickly handled all the paperwork. The wait was shorter than I had expected for the whole process start to finish. I love how they even wash your car. Big plus. More
First year service for 2018 F Type Although I was promised a loaner car, when I got to the service department there were none available. Craig was able to service my car in 1 hour so I Although I was promised a loaner car, when I got to the service department there were none available. Craig was able to service my car in 1 hour so I would not be late for work. It also saved me from having to return to the dealership after work. Thank you! More
Who Could Ask For Better? This was my second visit in 6 weeks but I was not upset. I had hoped to be out within 1 hour but I was provided with a fabulous SUV and on my way with This was my second visit in 6 weeks but I was not upset. I had hoped to be out within 1 hour but I was provided with a fabulous SUV and on my way with a promise of a call for the next day. As promised Craig called me and said they found the problem and corrected it. The next day I was riding in my car and it feels like it can go from 0 to 60 in 4 seconds. I know I am not going to drive that fast but the experience along with the way I feel being back In my own car is priceless. I hope the love affair never ends, it is delightful to feel that you belong. Thank you to all of the service staff that called me by my name, made me feel welcome and at home. Happy holidays to all at Freeport Jaguar!!!! More