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Jaguar Land Rover South Shore

Crown Point, IN

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5 Reviews
Call Dealership (219) 245-2500

5781 Lincoln Highway

Crown Point, IN

46307

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Showing 5 reviews

March 30, 2026

After working with Sam the service manager. They we're able to do a good job on my 2016 Land Rover Discovery. Would recommend to family, friends, and stranger's thank you More

by dru8emup69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
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March 28, 2026

I wouldn't suggest the service department they misdiagnosed your vehicle make you pay and don't stand behind there work or word More

by dru8emup69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Louis
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December 12, 2025

Unfortunately, I am waiting for a resolution to my dispute (was sold a series of warranties in the amount of 12K without my knowledge). I was firm on the vehicle price we agreed on before entering the More

by stins1603
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Laura, Rick, Manny
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Feb 11, 2026 -

Jaguar Land Rover South Shore responded

Thank you for sharing your feedback. We’re sorry to hear there was confusion during your purchase. That’s never the impression we want to leave. We did attempt to reach out and left a voicemail, as we’d like the opportunity to personally connect, review the details with you, and make sure everything is clear and comfortable on your end. Our goal is always to provide a transparent and positive experience from start to finish. Please feel free to contact us directly at 219-245-2500 and ask for Chris George so we can assist you further. We appreciate your business and the chance to speak in person.

Feb 11, 2026 -

stins1603 responded

Hello, Please respond via email (stins1603@gmail.com or john.stinson@effem.com), as I am in Dublin for work through next week. Rick told me by phone late Dec. '25 that he removed the 12K extended warranties from the price of the vehicle I had aligned on before I entered the dealership. This is still showing on my Land Rover Financial account almost 6 weeks later. Please confirm that this was actually removed from my sale and who I can follow up with from the warranty company that this was initiated and how long it will take to be removed from my account on Chase.

November 13, 2025

Best store in town! Very friendly, honest, up front and transparent process. The people are fantastic and will be back very soon! More

by Dave C
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack Pearson, Chris George
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July 22, 2022

Customer centered and focused! They provide excellent customer service from initial inquiry to purchase. I am confident they will continue to show excellent service and care throug More

by doh_rae_me
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan and Mr. Tandy
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