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Jaguar Land Rover Riverside - Service Center

Riverside, CA

4.7
354 Reviews
Call Service Center (877) 841-6324

354 Reviews of Jaguar Land Rover Riverside - Service Center

Sort by
September 11, 2024

My experience was very good, and the staff was very cordial and helpful. Thank you for everyone's attention to my needs. More

by wcampos73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan Carillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 13, 2024 -

Jaguar Land Rover Riverside responded

Thank you for your kind review! We're delighted to hear that you had a great experience and that our staff was cordial and attentive to your needs. We appreciate your business and look forward to serving you again at Jaguar Land Rover Riverside!

September 10, 2024

My first time stopping by the Land Rover Riverside dealership. Thank you for your help More

by COVASAN27
Recommend Dealer
Yes
Employees Worked With
Erin Dang
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 13, 2024 -

Jaguar Land Rover Riverside responded

Thank you for your review! We're glad to hear your first visit to Jaguar Land Rover Riverside was a positive one. If you ever need anything in the future, don't hesitate to reach out. We look forward to seeing you again!

September 09, 2024

They are the best. yes I'm a member the Jaguar club and they take care of my car quite well More

by phillip23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Bridges
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 13, 2024 -

Jaguar Land Rover Riverside responded

Thank you, Phillip, for your fantastic review! We're honored to have you as a member of the Jaguar club, and we're thrilled to hear that our team takes great care of your car. We look forward to continuing to provide you with exceptional service at Jaguar Land Rover Riverside!

September 04, 2024

Dealership experience was very good; personnel were very helpful, knowledgeable and cordial…nothing else to say More

by siriuz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Dang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 13, 2024 -

Jaguar Land Rover Riverside responded

Thank you for your review! We're glad to hear that your experience at Jaguar Land Rover Riverside was positive and that our team was helpful, knowledgeable, and cordial. We appreciate your feedback and look forward to serving you again in the future!

September 03, 2024

My purchase from Heath Friedman at your Riverside Dealership for a new Range Rover, was absolutely exceptional. I traveled from Rancho Santa Fe, Ca. and it was worth the distance. to drive there. I h More

by BARBARA110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath Friedman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Greene
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Sep 04, 2024 -

Jaguar Land Rover Riverside responded

Thank you so much, Barbara, for sharing your exceptional experience with Heath Friedman and Sean Greene! We're thrilled to hear that your trip from Rancho Santa Fe was worth the distance and that both Heath and Sean went above and beyond to ensure your satisfaction. At Jaguar Land Rover Riverside, we pride ourselves on delivering top-tier service, and it’s wonderful to know that we exceeded your expectations. Congratulations on your new Range Rover, and we’re here for anything you need in the future! Enjoy your new vehicle!

August 30, 2024

My Service experience was simple . All of our needs were addressed and I was kept well informed. More

by adrienne.calleros
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Dang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 04, 2024 -

Jaguar Land Rover Riverside responded

Thank you, Adrienne, for your feedback! We're glad to hear that your service experience was smooth and that all of your needs were addressed. Keeping you well-informed is always our priority. We look forward to serving you again in the future!

August 22, 2024

Morgan and the service team are always amazing! I appreciate the care and concern shown for me and my vehicle. More

by staci286
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Conde
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 28, 2024 -

Jaguar Land Rover Riverside responded

Thank you for your kind words! We're delighted to hear that Morgan and the service team consistently provide you with amazing care and concern for both you and your vehicle. Your satisfaction is our top priority, and we're glad to know that you feel well taken care of. We look forward to continuing to serve you and your Range Rover with the same level of excellence. Safe travels!

August 22, 2024

Service takes too long! It’s a one week minimum every time my Range Rover goes to this service center! Hire more people please! More

by ITSTHEHAWK85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Morgan Conde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 28, 2024 -

Jaguar Land Rover Riverside responded

Thank you for your honest feedback. We sincerely apologize for the extended service times you've experienced. We understand how frustrating it can be when your vehicle is in the shop for an extended period, and we appreciate your patience. Your suggestion to hire more staff is valuable, and we are continually working to improve our service efficiency. Please know that your concerns are being taken seriously, and we’re committed to providing a better experience in the future. If there’s anything more we can do to assist you, please don’t hesitate to reach out.

August 22, 2024

I want to thank the team members at Jaguar Land Rover Riverside with providing me with an exceptional experience. The pride, thought fullness, and attention to detail is beyond my expectation. More

by HC.DANG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 28, 2024 -

Jaguar Land Rover Riverside responded

Thank you for your kind words! We’re thrilled to hear that your experience at Jaguar Land Rover Riverside exceeded your expectations. Our team takes great pride in providing thoughtful service with attention to every detail, and it’s wonderful to know that this made your experience exceptional. We appreciate your trust in us and look forward to serving you again in the future. Safe travels!

August 21, 2024

All was painless, and quite pleasant. Anyone I dealt with was friendly and helpful. Thank you all. More

by CAROLINEBOYD127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Conde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 28, 2024 -

Jaguar Land Rover Riverside responded

Thank you for choosing Jaguar Land Rover Riverside! We're delighted to hear that your experience was painless and pleasant, and that our team was friendly and helpful throughout the process. We appreciate your kind words and look forward to serving you again in the future. Safe travels!

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