Jaguar Land Rover Parsippany

bought a new car Dennis was great. He didn't pressure us and was a pleasure to deal with from start to finish. Laura was pleasant, friendly and very helpful, too. Dennis was great. He didn't pressure us and was a pleasure to deal with from start to finish. Laura was pleasant, friendly and very helpful, too. More

A very pleasant car dealer experience I had heard positive comments about this dealership from friends and read favorable online feedback as well so gave them a try. My experience with the I had heard positive comments about this dealership from friends and read favorable online feedback as well so gave them a try. My experience with them was excellent from start to finish. Michael Morgan is what today's car salesperson should be: knowledgable, personable, enthusiastic about his product, professional and service oriented. No pressure or games. He found just the 2015 F-Type I was looking for, had it promptly modified to my wishes and gave me a very competitive price without having to fight for it. I drove away with a big smile on my face and Madison Jaguar has another satisfied customer. Hopefully their service department will live up to the high standards set by their sales department. More

Lease of 2015 F-Type R I honestly cannot say enough about both Michael Morgan and Madison Jaguar. We previously leased an XF from a different dealership. It was readily I honestly cannot say enough about both Michael Morgan and Madison Jaguar. We previously leased an XF from a different dealership. It was readily apparent that Michael and Madison Jaguar were head-and-shoulders above their fellow dealers in terms of customer service, knowledge and work ethic. When we decided we “needed” an F-Type, we visited a lot of dealerships, since the 2015 F-Type Coupe was becoming more difficult to locate (except for some of the hideous colors). We hoped to see and drive a few different options. It would be an understatement to say that we were handled with near disdain by most of the other dealerships, despite being very clear from the start that we were very serious about taking home an F-Type. Conversely, Michael was always friendly and helpful. He even engaged in a lengthy search for the specific F-Type we wanted. In the end, we actually opted for a bigger/cooler F-Type that Madison Jaguar had on the lot. We could not be happier with our F-Type, or, as I call her, the Big Cat. More

productive visit regular service, brakes and tow plug electrical issue -- all fixed...the service at this location has improved greatly from a few years ago...much bet regular service, brakes and tow plug electrical issue -- all fixed...the service at this location has improved greatly from a few years ago...much better these days. More

Lease of a new 2015 Jaguar XJL This is the fourth Jaguar I leased from Madison Jaguar. I find everyone friendly and professional. They make me feel special. Jorge Ramirez is a pl This is the fourth Jaguar I leased from Madison Jaguar. I find everyone friendly and professional. They make me feel special. Jorge Ramirez is a pleasure to work with. He leased me the four Jaguars. He is very courteous and always pleasant. I believe he gives me the best price possible. He is always available to answer my questions. I am very pleased with the service department also. Luke Incognito makes sure I leave the service department satisfied. More

Excellent service experience I was very pleased with the entire service department and how they handled servicing my 2008 LR2. Mike Barbone along with the rest of the crew, exped I was very pleased with the entire service department and how they handled servicing my 2008 LR2. Mike Barbone along with the rest of the crew, expeditiously got my vehicle back to me and it's like new! Thank you! More

Service Always great and attentive service.have been using Paul Miller for a very long time. Never any problems thank you my eleventh Range Rover would not go Always great and attentive service.have been using Paul Miller for a very long time. Never any problems thank you my eleventh Range Rover would not go anywhere else. More

Not your typical car sales person What a pleasant surprise. I purchased many new cars in the past but I have never had an experience as pleasant as I did recently when I purchased my What a pleasant surprise. I purchased many new cars in the past but I have never had an experience as pleasant as I did recently when I purchased my first Land Rover. The sales lady is Catherine Ayuso. She is more like an extremely competent counselor rather than a typical car salesman. She knew her product. She provided facts. She was ethical. She was neither pushy nor overbearing. She was friendly and responsive. What an amazing experience that I had with her. The service she provided is what others should also provide but sadly that is not going to happen. Since my dealing with the dealership was primarily through her, I can't speak about the entire dealership. That said, the impression I got about the dealership was similar. I highly recommend Catherine Ayuso. More

Great Service! This is a review of their service department only. I've been going here for 5 years and they have been amazing each and every time. They do a great This is a review of their service department only. I've been going here for 5 years and they have been amazing each and every time. They do a great job of diagnosing your vehicle problems, keeping you informed regarding the job status and taking care of you in case anything happens. A loaner car is always available and it's great not having to wait while your car is being serviced. I take my car here for everything even when it's not covered under warranty such as oil changes and new tires. At Madison Jaguar, I can drop my car off, take a loaner and pick up my car after work. I highly recommend this dealership. More

Service beyond Service! I called Bob Decker as my car was being towed by roadside assistance. He ordered me a new tire and serviced my car all within one day. This was be I called Bob Decker as my car was being towed by roadside assistance. He ordered me a new tire and serviced my car all within one day. This was beyond Great service! It is Excellent coustumer care! Would not think of buying or serving my cars anywhere else. This is my 7th car from Paul Miller. Keep up the good work! More