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Jaguar Land Rover Parsippany

Parsippany, NJ

4.2
487 Reviews

220 U.S. West

Parsippany, NJ

07054

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487 Reviews of Jaguar Land Rover Parsippany

May 27, 2023

Scheduled yearly maintenance- no waiting and car was ready, including the free wash, right on time. A very nice waiting area, including an outdoor space and an espresso bar, that makes the waiting time More

by CJA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Sgourdas
May 30, 2023 -

Jaguar Land Rover Parsippany responded

Thank you for visiting Land Rover Parsippany! We appreciate you taking the time to share this kind feedback about your experience and look forward to serving you again in the future. Take care!

May 13, 2023

Great customer service from the service department. Bob Decker is awesome. Problems addressed in a timely way even on short notice. More

by doctors-rescues0b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Decker
May 16, 2023 -

Jaguar Land Rover Parsippany responded

Bob and the team are so glad you had a five-star experience during your service visit! We hope you come to see us again next time! Thank you! - Land Rover Parsippany

April 24, 2023

Experts on vehicle. Fair business dealing. Excellent service. Goes beyond to satisfy client. Had best inventory and timing. More

by Car guy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Pappas
Apr 26, 2023 -

Jaguar Land Rover Parsippany responded

We're so glad you trust the Land Rover Parsippany team to provide five-star service during your visit! We hope you come to visit us again soon! Thank you!

April 12, 2023

I'm Dissapointed in the service I've rec'd. The work was incomplete/ half done job . I had to return to this facility on more than one occassion for the same issue. i was given erroneous More

by msimp45864
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony
Apr 13, 2023 -

Jaguar Land Rover Parsippany responded

Thank you for reaching out. I sincerely apologize for the lack of communication and will be reaching out to you shortly so that we can discuss these concerns in greater detail. Respectfully, Bill Gonyea - General Manager - +1 (973) 575-8055

April 09, 2023

Once again the service department did an excellent job, very thorough and completed the the same day . More

by vincentmackiewicz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob
Apr 13, 2023 -

Jaguar Land Rover Parsippany responded

We're proud of our team for showing you a five-star experience, Vincent! We hope you visit us again in the future! Thank you! - Land Rover Parsippany

March 08, 2023

Land Rover Parsippany did a great job on a difficult problem and my service tech, Mike Barbone could not have been more professional or more helpful. More

by Smollett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Barbone
Mar 09, 2023 -

Jaguar Land Rover Parsippany responded

We're so glad we could assist you! Thanks for trusting Land Rover Parsippany with your vehicle. We hope you won't hesitate to reach out if Mike & the team can be of service again in the future!

March 03, 2023

This dealership advertises low pricing then add thousands of dollars of invented, dealer add on "fees" to the price. Fees that no other dealers chg. Typical bait and switch. More

by bob d
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Can't remember
Mar 06, 2023 -

Jaguar Land Rover Parsippany responded

Hi Bob, It's a shame to read this review and learn that we couldn't make a deal happen for you this time. We hope you'll reach out and discuss this with us so we can help improve your experience. We wish you the best in your automotive journey and hope to hear from you. Thank you, Bill Gonyea - General Manager - +1 (973) 575-8055

January 30, 2023

Jim Pappas was great to deal with. No pressure sale, knowledgeable about the vehicles - overall great experience. More

by DMT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Pappas
Feb 01, 2023 -

Jaguar Land Rover Parsippany responded

Thank you for the fantastic review! We're so glad Jim provided you with an excellent experience and we'll be sure to pass along these kind comments to him. Thanks for choosing Land Rover Parsippany. We hope we have the opportunity to work with you again in the future!

January 22, 2023

I did my oil change for the first time at this dealership and i’d never come back . The staff were rude and unprofessional and I don’t appreciate it. I asked them to check the coolant level on the car and More

by Mo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony
Jan 23, 2023 -

Jaguar Land Rover Parsippany responded

Hi Mo, thank you for sharing your experience. We apologize that our team did not provide you with an excellent appointment and if you wish to discuss this further, I'd be happy to connect with you. Thanks, Bill Gonyea - General Manager - +1 (973) 575-8055

January 20, 2023

Outstanding team with great experience. I go to Land Rover Parsippany for all my vehicles. More

by Austin Ocello
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Pappas, Michael Cantalupo, Greg Fioretti
Jan 20, 2023 -

Jaguar Land Rover Parsippany responded

Hi Austin, thanks for the five stars! We hope to see you back for all of your future automotive needs! -Land Rover Parsippany