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Jaguar Land Rover Parsippany

Parsippany, NJ

4.2
487 Reviews

220 U.S. West

Parsippany, NJ

07054

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487 Reviews of Jaguar Land Rover Parsippany

March 28, 2021

Always shocked that Paul Miller does not wash your car when you bring it in for an $800 service! I know that Ray Catena washes your car even for something as small as an oil change. It’s the little things More

by Skrieger317
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t recall
Mar 30, 2021 -

Jaguar Land Rover Parsippany responded

Hello, thank you for taking the time to write us a review. We are sorry to hear you were less than satisfied during your service visit. If you would like to discuss this further, please contact me at your earliest convenience at wgonyea@paulmiller.com. Thank you. – Bill Gonyea / General Manager / Land Rover Parsippany

March 22, 2021

Once again, went into my Parsippany Land Rover dealership to ‘just see’ and drove off the lot with a new 2020 Land Rover Discovery SR! It’s a beautiful car and it was a tremendous joy to once again work with More

by ssheprn10577
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rose Duarte
Mar 23, 2021 -

Jaguar Land Rover Parsippany responded

Congrats on your new 2020 Land Rover Discovery SR! We are very happy that Rose could provide you with a fantastic experience once again. Enjoy and take care!

March 20, 2021

Great service. Friendly team. I highly recommend Paul Miller Land River dealership. Alex and the rest of the team made the experience of buying a car truly enjoyable. More

by Ali
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Libassi
Mar 23, 2021 -

Jaguar Land Rover Parsippany responded

We appreciate the amazing feedback and rating, Ali! Congrats on your new car, we hope you're loving it. Take care!

March 17, 2021

Anthony in the service dept.. was extremely knowledgeable in answering all of my concerns. Incredible attention to detail..Very rare theses days to find that. More

by Jimf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony
Mar 17, 2021 -

Jaguar Land Rover Parsippany responded

We appreciate you for taking the time to give our dealership such an excellent star rating and review, Jim. It helps us to know that we are meeting the needs of our customers. Thanks for sharing!

March 14, 2021

Denis and team were exceptional. Knowledgeable, friendly and succinct. The dealership has a fantastic inventory and they are willing to spend the time to show you all available choices. More

by pearldonald1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Devir, Sales Consultant
Mar 16, 2021 -

Jaguar Land Rover Parsippany responded

We appreciate the 5-star feedback on your experience with Dennis and the rest of our team! Thanks for taking a moment to share, and we hope we can be of assistance to you again. Have a great day!

February 28, 2021

Very neat facility,great organization with great salesmen and of course remarkable and beautiful product. It was a pleasure doing business with Alex Libassi.Was very professional knowledgeable and helpful. More

by Alexander Szasz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Libassi and the younger Chad Drake.
Mar 02, 2021 -

Jaguar Land Rover Parsippany responded

Thank you for the wonderful review and 5-star rating, Alexander! We appreciate the great feedback on Alex and hope to see you again someday!

February 24, 2021

I was treated very professionally and everyone was very nice. Your finance person, I forget his name was great!!! Chad was very knowledgeable and patient with us. I would recommend your dealership to every More

by Edwardanthony61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Martinez and Jose Ramos and Chad
Feb 24, 2021 -

Jaguar Land Rover Parsippany responded

Thanks for the wonderful feedback and 5-star rating, Edward! If you need anything else, please don't hesitate to reach out to us!

February 04, 2021

Had sudden and major engine issue within a few weeks of annual servicing. They identified problem, repaired it quickly and provided quality loaner. Very good experience! More

by LRover2020
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
RB and MB
Feb 05, 2021 -

Jaguar Land Rover Parsippany responded

We are pleased to hear that you had an excellent experience with our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Thank you for the 5-star review!

January 19, 2021

Very happy with experience Matt Orlando made the process easy I was to get the sale done very quickly especially since I was 6hrs away. 1 minor issue but dealer and Matt got it taken care of with no hassle. More

by mkmbirds
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Orlando
Jan 20, 2021 -

Jaguar Land Rover Parsippany responded

Thank you for taking the time to share about your experience and for the 5-star rating!

January 09, 2021

Not a 100% happy but the job was done great I was expecting a nice discount on the first visit to this dealer but doesn’t happen More

by John.oliveros
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob
Jan 11, 2021 -

Jaguar Land Rover Parsippany responded

Hello, we are very concerned to hear this feedback and would appreciate the opportunity to talk more about this with you. Please contact me at your earliest convenience at wgonyea@paulmiller.com Thank you. - Bill Gonyea / General Manager / Land Rover Parsippany

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