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Jaguar Land Rover Hinsdale

Hinsdale, IL

4.7
746 Reviews
Land Rover Hinsdale, part of Bill Jacobs Motor Sports, takes pride in delivering a level of customer satisfaction beyond your expectations. They create a shopping experience that matches the luxury products they represent. Professional, well-informed, friendly Sales and Service representatives build one-on-one relationships with each customer. Bill Jacobs is a name you can trust, and has been in the automotive business for over 50 years.
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336 E Ogden Ave

Hinsdale, IL

60521

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Showing 746 reviews

October 14, 2024

Horrible waste of time and money. my car is still messed up and the man that helped me didn't even look or know anything. More

by schatzeschmidt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan Gallovitch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we regret to hear that you had this experience with us. We would like to work towards a resolution, so if you are willing, please reach out to us at (630) 325-9955 to discuss this further.

Nov 14, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we regret to hear that your experience with us was not a more positive one. Please reach out to us at (630) 325-9955 when you can so we can address this situation directly. Thank you and have a great day.

October 11, 2024

Car was returned not washed. Dirt and grease on seat. Person returning vehicle last for 15 minutes getting car. Then, after I pointed it out, had to clean the seats again. Wai More

by ADAMTIES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bill Spencer
Nov 14, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

October 11, 2024

Ronny and Julian were amazing. Very prompt in service and transparency! The beginning to end process was flawless. More

by Hani A.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronny Bataineh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!

Nov 14, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

October 10, 2024

Work was done quickly. Joe was helpful In addressing my needs. The only difficulty I had was checking out. Because of the 3% surcharge for credit card payment, I paid by c More

by MIKEB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe rosone
Nov 14, 2024 -

Jaguar Land Rover Hinsdale responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

October 10, 2024

Nothing but great experience all the time with JLR Hinsdale. Sales and Service. Highly recommend Dan G sales and Mike M service More

by edanos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Gallovitch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Jaguar Hinsdale Service! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Nov 14, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we are very happy we could provide you with a positive experience! Thanks for the recommendation and have an amazing day!

October 10, 2024

Helpful prompt service provided. Follows up as needed and performed service well. Will use again. More

by KURT.LUMSDEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Nov 14, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Best wishes, Jaguar Hinsdale Service

Nov 14, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 09, 2024

Great service. Lewis does a great job with communication. He always kept me update with what was going on with my car. More

by jeterpatrick10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lewis Santiago
Nov 14, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!

Nov 14, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

October 09, 2024

Agnes is an incredible person, her customer service is topnotch, she’s very professional and passionate about her job and I highly respect her on that. She was very helpful yesterday when I got my new dre More

by aosinowo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronny Bataineh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dora Recendiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Agnes Landowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, thanks for your praise and kind comments about our team. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Jaguar Hinsdale Service!

Nov 14, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you.

October 09, 2024

Two people, Joe R. My service advisor and Jane B. have been very helpful in getting my car back running and looking great. It was a bit of a long haul due to parts supp More

by Eliot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe R, Jane B
Nov 14, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Nov 14, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 08, 2024

JLRH is dependable and communicates well in a timely manner. They take time to explain suggested service and will check to make sure you are covered with any packages and explain if you are not. Year af More

by Jackie Holsten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Gallovitch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jawad Sayal
Nov 14, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Nov 14, 2024 -

Jaguar Land Rover Hinsdale responded

Hi Jackie, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

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