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Jaguar Land Rover Hinsdale
Hinsdale, IL
746 Reviews
Land Rover Hinsdale, part of Bill Jacobs Motor Sports, takes pride in delivering a level of customer satisfaction beyond your expectations. They create a shopping experience that matches the luxury products they represent. Professional, well-informed, friendly Sales and Service representatives build one-on-one relationships with each customer. Bill Jacobs is a name you can trust, and has been in the automotive business for over 50 years.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 746 reviews
October 14, 2024
Horrible waste of time and money. my car is still messed up and the man that helped me didn't even look or know anything. my car is still messed up and the man that helped me didn't even look or know anything. More
by schatzeschmidt
Verified CustomerEmployees Worked With
October 11, 2024
Car was returned not washed. Dirt and grease on seat. Person returning vehicle last for 15 minutes getting car. Then, after I pointed it out, had to clean the seats again. Wai Dirt and grease on seat. Person returning vehicle last for 15 minutes getting car. Then, after I pointed it out, had to clean the seats again. Wait time was excessive on pickup. *Bill was great as always. More
by ADAMTIES
Employees Worked With
Bill Spencer
October 11, 2024
Ronny and Julian were amazing. Very prompt in service and transparency! The beginning to end process was flawless. Very prompt in service and transparency! The beginning to end process was flawless. More
by Hani A.
October 10, 2024
Work was done quickly. Joe was helpful In addressing my needs. The only difficulty I had was checking out. Because of the 3% surcharge for credit card payment, I paid by c Joe was helpful In addressing my needs. The only difficulty I had was checking out. Because of the 3% surcharge for credit card payment, I paid by chack. The people processing didn't know how to handle a check, so we waited for a long time to get someone from financing to be able to do this. More
by MIKEB
Employees Worked With
Joe rosone
October 10, 2024
Nothing but great experience all the time with JLR Hinsdale. Sales and Service. Highly recommend Dan G sales and Mike M service Hinsdale. Sales and Service. Highly recommend Dan G sales and Mike M service More
by edanos
Employees Worked With
October 09, 2024
Agnes is an incredible person, her customer service is topnotch, she’s very professional and passionate about her job and I highly respect her on that. She was very helpful yesterday when I got my new dre topnotch, she’s very professional and passionate about her job and I highly respect her on that. She was very helpful yesterday when I got my new dream car. All the staffs does have a customer service and very helpful. Thank you. More
by aosinowo
October 09, 2024
Two people, Joe R. My service advisor and Jane B. have been very helpful in getting my car back running and looking great. It was a bit of a long haul due to parts supp My service advisor and Jane B. have been very helpful in getting my car back running and looking great. It was a bit of a long haul due to parts supply but I was kept informed. The end result is very nice. More
by Eliot
Employees Worked With
Joe R, Jane B
October 08, 2024
JLRH is dependable and communicates well in a timely manner. They take time to explain suggested service and will check to make sure you are covered with any packages and explain if you are not. Year af manner. They take time to explain suggested service and will check to make sure you are covered with any packages and explain if you are not. Year after year they deliver the kind of service one comes to expect. More
by Jackie Holsten
