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Jaffarian Volvo
Haverhill, MA
513 Reviews
The Jaffarian family has been part of the Merrimack Valley community for generations with our grandparents starting a 'filling' station over 75 years ago in Haverhill. Years later, we are still family-owned with both 3rd and 4th generations actively involved in the day to day operations at Jaffarian Volvo.
We realize you have many choices when it comes to buying or leasing a vehicle and servicing your vehicle in the Andover, North Andover, Methuen and Newburyport areas. We are committed to putting you precisely where you deserve in the process: the driver's seat. We don't expect you to come to Jaffarian because we are family-owned. We expect you to come because you know you are going to get treated the way you deserve to be treated: listening to your needs, being treated with respect and courtesy. Whether you are looking for a new 2016-2017 Volvo or one of our several brands in our used inventory, we are committed to earning your business and trust in every interaction. That is who we are. That is what we are all about. We call this the Jaffarian Way as it is how we learned the business from our grandparents many years ago. In business for over 75 years, we are the oldest original Volvo dealership in New England. That is why we were first to put you first - you come first.
Jaffarian Volvo was honored with Volvo's 2016 Dealer of Excellence Award. The award was given to Jaffarian for meeting and exceeding both Volvo sales and customer satisfaction criteria. Jaffarian was among only 40 Volvo dealers out of a total of 300 nationwide that earned this prestigious award.
Come experience the Jaffarian Way. From our family to yours, we look forward to serving you! We are conveniently located at 600 River Street in Haverhill and hope to see you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 513 reviews
September 13, 2022
Always a fantastic experience at Jaffarian. Gavin and his whole team are awesome to work with. I’m on my third wagon from Jaffarian and would never go anywhere else Gavin and his whole team are awesome to work with. I’m on my third wagon from Jaffarian and would never go anywhere else More
by blagrasse
Verified Customer
September 13, 2022
Scheduling was easy and to my needs. Staff was pleasant and wait was what they said it would be. Staff was pleasant and wait was what they said it would be. More
by Buyer
Employees Worked With
September 13, 2022
Disappointing service. Tire rotation, alignment, wheel replacement. Returned the rear tires inflated to 30 psi. Highlander recommended tire pressure is 35 psi. Tire rotation, alignment, wheel replacement. Returned the rear tires inflated to 30 psi. Highlander recommended tire pressure is 35 psi. More
by Galahad
Employees Worked With
Morgan Moran.
September 13, 2022
It was a pleasure working with Ronnie, he gave me a great deal on my Tacoma! deal on my Tacoma! More
by cp37
Employees Worked With
September 12, 2022
So when I dropped off my truck I had a small chip on the windshield directly in front of the drivers side. After the service it was a massive crack. They informed me that could have been caused by the imp windshield directly in front of the drivers side. After the service it was a massive crack. They informed me that could have been caused by the impact gun or simply putting it on the lift and refused to take responsibility. What I don't understand is why "professionals" who do this every day did not inform me of the risk and give me the option to reschedule. Now instead of simply getting the chip filled I'm forced to pay hundreds of dollars to get a whole new windshield. This has killed any faith I had in the service department and I will not be returning. More
by gnorris603
Employees Worked With
I'm unsure who the manager of the service department was that day
September 12, 2022
Everybody I dealt with was straight-forward and friendly. When the car was delivered, all the agreed-upon service was done and the quality was excellent. When the car was delivered, all the agreed-upon service was done and the quality was excellent. More
by smithlcorey
Employees Worked With
Hunter Bahr
September 12, 2022
I have dealt with having a brand new Volvo that is a lemon. Approximately 3 weeks ago they completed a software update that has made my car worse. I have so many safety concerns. One piece of mind is Ja lemon. Approximately 3 weeks ago they completed a software update that has made my car worse. I have so many safety concerns. One piece of mind is Jafferian is aware of these issues so if something happens it’s 100% on them More
by Daga
September 11, 2022
When i purchased my Rav 4 xle everyone was very friendly. Bill my salesman was friendly, informative and helpful. I am not happy with how the dealership handles loan processing. I have excellent credit an Bill my salesman was friendly, informative and helpful. I am not happy with how the dealership handles loan processing. I have excellent credit and with me purchasing a new vehicle I know I could have been given a much lower percentage rate. Now I will have to refinance in order to receive a lower percentage. I did not have this inconvience when i purchased my Camery from you years ago. More
by hmm0401
Employees Worked With
Bill Eichel
