Jaffarian Volvo

I got what I wanted. Overall, I would say positive....process was a bit lengthy, but in the end everything worked out. My rep, Chris Grandmaison was outstanding, very acc Overall, I would say positive....process was a bit lengthy, but in the end everything worked out. My rep, Chris Grandmaison was outstanding, very accommodating. More

Excellent! Friendly employees, nice environment, love volvos, great deal. Have had service done on previous Volvo there. Very accommodating. Offer shuttle or loa Friendly employees, nice environment, love volvos, great deal. Have had service done on previous Volvo there. Very accommodating. Offer shuttle or loaner cars while your cars is being serviced. More

Great Service I have been using the the Jaffarian Volvo Service Center for several years. They are very good and are honest. I feel that they do what needs to be do I have been using the the Jaffarian Volvo Service Center for several years. They are very good and are honest. I feel that they do what needs to be done and do not add on or make up extra problems that need to be fixed. They tell me if an issue really needs to be fixed or not and they also tell me if something is emergent, can wait till the next service, or if something is broken but is not a safety issue and is up to me to decide if I want it fixed or not. The passenger side door lock on one of my Volvo does not go down all the way sometimes. They told me it was was up to me whether I wanted it fixed or not. I decided to just check that the door is locked each time I lock the car rather than fix it. There was no pressure at all that it needed to be fixed. I once had tires replaced at another auto shop (not a Volvo service center) who said that the front tie rod and rear brake rotors/pads needed to be replaced. They told me it was emergent and a safety issue and if I drove out of their facility without getting it fixed, it would be at my own risk. The cost was estimated to be about $800. I took the car over the Jaffarian Volvo who squeezed us in and told us the front tie rod was in good shape and the rotors/brake pads were fine. As someone who does not know much about cars, I really appreciate their honesty. Their waiting room is also comfortable with lots of space and free WiFi. I went to a Volvo Service Center at another dealership which was cramped and crowded with extremely rude staff. More

Great atmosphere Great customer service. It's not your typical car dealership. They truly want you to be happy with your purchase.. This is my second Volvo and I don't Great customer service. It's not your typical car dealership. They truly want you to be happy with your purchase.. This is my second Volvo and I don't think I could ever go to another dealership after working with Jaffarian!!!! More

New XC60 purchase. We were treated with respect and fairness while purchasing our new Volvo from the folks at Jaffarian Volvo. That isn't always the case when dealing We were treated with respect and fairness while purchasing our new Volvo from the folks at Jaffarian Volvo. That isn't always the case when dealing with car dealers in our experience. Volvo makes a great product and the Jaffarian staff treated us very well. We are happy customers! More

Very pleasant, professional experience. The entire experience was very easy and enjoyable. Everyone I dealt with was very helpful and professional. I would recommend Jaffarian without rese The entire experience was very easy and enjoyable. Everyone I dealt with was very helpful and professional. I would recommend Jaffarian without reservation and I love my Volvo. More

Solid service without surprises I have never purchased from this dealer, but I've begun to go there regularly for service for my Volvo. The service experiences have been great. The I have never purchased from this dealer, but I've begun to go there regularly for service for my Volvo. The service experiences have been great. They're very professional, they keep me informed and they do NOT perform unnecessary work. They also have a great waiting area with complimentary refreshments. I will continue to have my volvo serviced there. ** Two thumbs-up! ** -BMcD More

Always Excellent service!!!!! GREAT service thank you Renee!!!! Also big thanks to Nathan......My all around experience at Jaffarian has been great in sales with Trevor and Gavin. GREAT service thank you Renee!!!! Also big thanks to Nathan......My all around experience at Jaffarian has been great in sales with Trevor and Gavin. More

Battery replacement at closing time before holiday! Renee in Service Administration was great,in trying to get us help when our battery died, and George, service technician, offered to stay late to rep Renee in Service Administration was great,in trying to get us help when our battery died, and George, service technician, offered to stay late to replace the battery. This was basically at closing time and just before the early out for Thanksgiving break. Another place would have just said, "sorry, we're closing". Thank you George and Renee. More

Battery low I called in with a low battery - they gave me an appointment right away. They also did the inspection which I liked very much. I have been going her I called in with a low battery - they gave me an appointment right away. They also did the inspection which I liked very much. I have been going here and would not think of going anywhere else. They are always there to help. The best. More