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Jaffarian Volvo
Haverhill, MA
512 Reviews
The Jaffarian family has been part of the Merrimack Valley community for generations with our grandparents starting a 'filling' station over 75 years ago in Haverhill. Years later, we are still family-owned with both 3rd and 4th generations actively involved in the day to day operations at Jaffarian Volvo.
We realize you have many choices when it comes to buying or leasing a vehicle and servicing your vehicle in the Andover, North Andover, Methuen and Newburyport areas. We are committed to putting you precisely where you deserve in the process: the driver's seat. We don't expect you to come to Jaffarian because we are family-owned. We expect you to come because you know you are going to get treated the way you deserve to be treated: listening to your needs, being treated with respect and courtesy. Whether you are looking for a new 2016-2017 Volvo or one of our several brands in our used inventory, we are committed to earning your business and trust in every interaction. That is who we are. That is what we are all about. We call this the Jaffarian Way as it is how we learned the business from our grandparents many years ago. In business for over 75 years, we are the oldest original Volvo dealership in New England. That is why we were first to put you first - you come first.
Jaffarian Volvo was honored with Volvo's 2016 Dealer of Excellence Award. The award was given to Jaffarian for meeting and exceeding both Volvo sales and customer satisfaction criteria. Jaffarian was among only 40 Volvo dealers out of a total of 300 nationwide that earned this prestigious award.
Come experience the Jaffarian Way. From our family to yours, we look forward to serving you! We are conveniently located at 600 River Street in Haverhill and hope to see you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 512 reviews
March 27, 2017
My first car buying/leasing experience made tremendous. I was greeted promptly in a very low pressure professional environment. The negotiation process was actually pleasant and very business like. The sa I was greeted promptly in a very low pressure professional environment. The negotiation process was actually pleasant and very business like. The sales management team, Gavin in particular, were eager to meet my payment needs and vehicle wants. The paperwork part was painless and very informative. Tom and Jason were great and explained all my options and went over the truth in leasing disclosures in a laymans way. I highly recommend this dealership for your next Toyota or Volvo More
by Miked440
March 23, 2017
Software Upgrade A signal came on that asked me to visit my dealer, which I did. A no-cost computer upgrade was completed on my 2017 S90 Volvo.. A signal came on that asked me to visit my dealer, which I did. A no-cost computer upgrade was completed on my 2017 S90 Volvo.. More
by KAY1957
Employees Worked With
Ben Collins
March 14, 2017
Body work Joe at the body shop was excellent. My whole little fender bender affair couldn't have gone more smoothly. Rented a car from you while they did the wo Joe at the body shop was excellent. My whole little fender bender affair couldn't have gone more smoothly. Rented a car from you while they did the work. More
by buckles
Employees Worked With
Joe in the body shop
March 07, 2017
Grateful for Jafferian Volvo Had a very pleasant experience at Jafferian Volvo. Gavin and Andrew were professional, friendly, and made leasing a car an easy process. I noticed t Had a very pleasant experience at Jafferian Volvo. Gavin and Andrew were professional, friendly, and made leasing a car an easy process. I noticed that the other sales people and staff at Jafferian exuded the same friendly personality, making me comfortable with my decision to do business with this dealership for the next 3 years. More
by A
March 02, 2017
Feelin' good Had my very high mileage S60 serviced top to bottom. Left feeling like a new car. Very pleased. Would not be surprised to get 100,000 more out of it. Had my very high mileage S60 serviced top to bottom. Left feeling like a new car. Very pleased. Would not be surprised to get 100,000 more out of it. More
by Bob OBrien
Employees Worked With
Reggie and Rene
February 26, 2017
Long delay , but good outcome! Due to the delay by the extended warranty company, the repair took about a week. That was not the fault of the service department. The repair itself Due to the delay by the extended warranty company, the repair took about a week. That was not the fault of the service department. The repair itself was done rather quickly and the car appears to be working properly. More
by Volvoowner1
Employees Worked With
Renee, Reggie
February 26, 2017
Great Experience! Just bought my 3rd vehicle from Jaffarian and had a great experience! Gavin, the Volvo sales manager was knowledgable, helpful, and worked hard to get Just bought my 3rd vehicle from Jaffarian and had a great experience! Gavin, the Volvo sales manager was knowledgable, helpful, and worked hard to get me into the vehicle of my dreams with a payment I was comfortable with. He explained the process clearly, made me aware of my options, and walked me through everything step by step. The finance manager, Tom, was also very helpful and did an excellent job answering my questions. I couldn't be more pleased with the continuously great customer service at Jaffarian! Highly recommend! More
by Dee3884
February 18, 2017
A Pleasure Everyone is so helpful and pleasant. Nice to have the free car wash as well. Overall the service experience is always a positive! Would certainly reco Everyone is so helpful and pleasant. Nice to have the free car wash as well. Overall the service experience is always a positive! Would certainly recommend. More
by Cathie
Employees Worked With
Rene - service. The guy that checked me in was very pleasant as well but don't remember. I have seen Reneon multiple visits.
February 14, 2017
In a word: AMAZING! I am no novice to dealing with car dealerships. By far, my experience at Jaffarian Volvo was exceptional! My salesperson, Joshua Shepherd was patient, I am no novice to dealing with car dealerships. By far, my experience at Jaffarian Volvo was exceptional! My salesperson, Joshua Shepherd was patient, knowledgeable, respectful and thorough. He was professional and personable. Gavin Jaffarian presented me with a fair trade-in, to his advantage of course, but it is his business to make a profit and I understand that. As long as there is no deception and manipulation, I understand that reality. The price of the new Volvo was very competitive. I ended up purchasing a 2017 Volvo S60. I simply love the car! The car was perfect at delivery (even though it was the dead of winter). This dealership really is a notch above the rest! It wasa nearly stress-free experience all around. Thank you Josh and Gavin for being so great at your jobs! A total pleasure! More
by JC
February 09, 2017
Great service Had a software issue with a 2017 XC 90 recently purchased. Renee was unbelievable. Persistent in her effort to resolve while keeping us in mind. Had a software issue with a 2017 XC 90 recently purchased. Renee was unbelievable. Persistent in her effort to resolve while keeping us in mind. More
by Steve
Employees Worked With
Renee
