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Jaffarian Volvo
Haverhill, MA
525 Reviews
The Jaffarian family has been part of the Merrimack Valley community for generations with our grandparents starting a 'filling' station over 75 years ago in Haverhill. Years later, we are still family-owned with both 3rd and 4th generations actively involved in the day to day operations at Jaffarian Volvo.
We realize you have many choices when it comes to buying or leasing a vehicle and servicing your vehicle in the Andover, North Andover, Methuen and Newburyport areas. We are committed to putting you precisely where you deserve in the process: the driver's seat. We don't expect you to come to Jaffarian because we are family-owned. We expect you to come because you know you are going to get treated the way you deserve to be treated: listening to your needs, being treated with respect and courtesy. Whether you are looking for a new 2016-2017 Volvo or one of our several brands in our used inventory, we are committed to earning your business and trust in every interaction. That is who we are. That is what we are all about. We call this the Jaffarian Way as it is how we learned the business from our grandparents many years ago. In business for over 75 years, we are the oldest original Volvo dealership in New England. That is why we were first to put you first - you come first.
Jaffarian Volvo was honored with Volvo's 2016 Dealer of Excellence Award. The award was given to Jaffarian for meeting and exceeding both Volvo sales and customer satisfaction criteria. Jaffarian was among only 40 Volvo dealers out of a total of 300 nationwide that earned this prestigious award.
Come experience the Jaffarian Way. From our family to yours, we look forward to serving you! We are conveniently located at 600 River Street in Haverhill and hope to see you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 525 reviews
May 09, 2025
Service center employees should be more approachable. I dropped of my new 2025 Camry and instead of looking up my vehicle "Which they would have seen I purchased the car from the dealership" I was asked, I dropped of my new 2025 Camry and instead of looking up my vehicle "Which they would have seen I purchased the car from the dealership" I was asked, where did I get the car, was it used. When I returned to pick up my car, the service individuals seemed extremely indifferent and wanted to school me about the process of me calling ahead of time to see if my car would be ready, even though I left the car for 3 days and the plan was for me to pick up the car the day I showed up. My rep Bianca wasn't there and they just seemed put off. I was not happy when I was told there would be a $49.99 diagnostic charge to troubleshoot my issue. I had to push back and share the car was just bought 6 weeks prior. That doesn't make me confident about future services while under warranty. More
by carltoncfm
Verified Customer
May 09, 2025
Find them to be very knowledgeable and easy to work with. Good experience all around Good experience all around More
by sharonleecarroll
Employees Worked With
May 09, 2025
Jonathan is a true professional who knows how to balance the needs of his customers with the needs of the business. He is the primary reason I have been a loyal customer for several years. He is also the pr the needs of his customers with the needs of the business. He is the primary reason I have been a loyal customer for several years. He is also the primary reason I bought my wife a XC90 there this past week. You are very fortunate to have such an employee More
by sanjoemcg
May 06, 2025
Completely overpriced and takes advantage of the customer . Horrible! Terrible customer service . Not friendly at all . Horrible! Terrible customer service . Not friendly at all More
by ericamcewing
May 04, 2025
The salesmen gave me the impression over the phone that I might find a car for the right price and he was spot I felt they were more genuine than I was used to might find a car for the right price and he was spot I felt they were more genuine than I was used to More
by hmarucciwellman
Employees Worked With
Mike mancini
May 02, 2025
All the people are very nice. Especially Craig and Kaitlin. That’s all I have to say. Especially Craig and Kaitlin. That’s all I have to say. More
by Daleritter1
Employees Worked With
May 01, 2025
Nice clean dealership. Bought many cars here over the years. Prices of new cars have made me look at used cars so haven’t bought one here in awhile Bought many cars here over the years. Prices of new cars have made me look at used cars so haven’t bought one here in awhile More
by NICK.PRIMPAS
Employees Worked With
Carlos Ortega - Service 5 star
May 01, 2025
Quick and easy Jonathan was very efficient and responsive. My car was wash and cleaned when i arrived to pick it up. responsive. My car was wash and cleaned when i arrived to pick it up. More
by NDEMIRTSHYAN
May 01, 2025
Excellent They were very helpful and responded to all my questions and concerns quickly Friendly questions and concerns quickly Friendly More
by GDMARTIN51
