Jaffarian Toyota
Haverhill, MA
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2,022 Reviews of Jaffarian Toyota
I have been searching for cars for quite some time now and i walked into Jaffarian with the same mentality i always do...i hate car salesmen. But to my astonishment, they were great. Gilmore was helpful, and i walked into Jaffarian with the same mentality i always do...i hate car salesmen. But to my astonishment, they were great. Gilmore was helpful, knowing i wanted a low payment, but still a farely new car, yet used. He sat us down and was able to show us how i could get my payments to what i needed. He didnt tell me to do it, he merely gave me the option. They gave me options and worked with me instead of against me. I finalized my purchase with Jon Russo, who was very helpful, seeing as how im a first time buyer. He explained the paperwork and went back if i needed further explaination. I will definitely recommend others to come here, i had a great experience. Thanks guys! More
Customer service was really good, I was very comfortable asking questions and talking to him. before taking the car home he explained everything about the car (inside and out). He was friendly and profess asking questions and talking to him. before taking the car home he explained everything about the car (inside and out). He was friendly and professional. My overall experience was very good and I would recommend the dealership. More
Second car from this dealership great experience both times. good customer service. Great location near my house, easy for me to get to and nice hours.all personnel very easy to talk with and also very times. good customer service. Great location near my house, easy for me to get to and nice hours.all personnel very easy to talk with and also very well versed in the product. I also think the service manager Jon Russo is super. More
We had an excellent experience leasing our new Toyota Rav4. We had not intended to lease a new car at all, but had been shopping for a used Toyota, but once we heard from the manager and from Louis what Rav4. We had not intended to lease a new car at all, but had been shopping for a used Toyota, but once we heard from the manager and from Louis what the prices were for leasing and got a chance to look at a new Rav4, we were sold. More
This is my first purchase on a new vehicle; and normally I don’t like giving reviews. Friends tell me that I am very hard to please, and they are probably right; unless I feel like I’ve gotten my dollars w I don’t like giving reviews. Friends tell me that I am very hard to please, and they are probably right; unless I feel like I’ve gotten my dollars worth! Anyways I rated sales man Jose Lopez excellent for various reasons’….my first choice was Nissan, second Honda and last Toyota, to be honest I did not intend to buy a new Toyota, I must admit the reason why I decided to go with Toyota was Mr. Lopez. If he had not convinced me on facts regarding recalls, incentives, pricing, etc…I would have gone another way, plus most importantly at no time felt pressure, there was no aggressiveness from his part (that can throw anyone off especially me) best of all he worked with me regarding my biggest pet peeve loosing $$$$….Also I just recommended a co worker of mine to visit Jaffarian and mentioned the great customer service that I had experience…. So I look forward regarding future purchases with Jose and most likely would follow him as a client! Thanks for your time and patience! More
The sales staff is great, I came in for a Prius and was able to buy it of the lot for a very reasonable price. The money guy was able to save me $400 by getting me to take the $750 rebate, with 3.5% finan able to buy it of the lot for a very reasonable price. The money guy was able to save me $400 by getting me to take the $750 rebate, with 3.5% financing from Bank of America which was better than the Toyota 1.9% financing! Keep up the great work. Not to mention it was a nice low stress sales pitch unlike other dealers. Gerry More
Process was straightforward. Sales person was friendly. We have used this dealer for service on another Volvo that we own and have been satisfied. I plan to use them for service on the new vehicle as well. We have used this dealer for service on another Volvo that we own and have been satisfied. I plan to use them for service on the new vehicle as well. I would recommend Jaffarian's. Overall pleased with the experience. More
This was by far the easiest car buying experience I've had ever. Chris was diligent, asked the right questions, and didn't seem motivated just to make us another number. He didn't lie to us if he didn't k had ever. Chris was diligent, asked the right questions, and didn't seem motivated just to make us another number. He didn't lie to us if he didn't know the answers to our questions, and promptly found the answers we needed to make a proper decision. He mentioned that he was new, and knew that buying a car can sometimes be hectic and stressful. Chris assured us that he would make the process as easy as possible, and he delivered! If you're looking for a pressure free car buying experience, see Chris at Jaffarian. He'll make sure you're happy when it's all said and done. More
Tommy was great! Very nice young man, very personable, not pushy (I can't stand a pushy, mouthy salesman!) In fact, all of the staff that I dealt with was nice. The Floor manager did try the 'price symp not pushy (I can't stand a pushy, mouthy salesman!) In fact, all of the staff that I dealt with was nice. The Floor manager did try the 'price sympathy push', but backed off when I got ready to leave. I got a nice 2010 RAV4 for a decent price and a good trade price on the car I was trading - they had RAV4 ready when they said they would and I'm a happy camper! I went back later to have an automatic starter installed and Tommy went up to bat for me and got me a great price on it. Once again, Jaffarian came through for me! I almost didn't go there because of the pushy smart-alec salesman I encountered when I bought a Corolla in 2007. Glad I decided to stop! More