Jaffarian Toyota

Easy purchase, great service Fernando and Tom were great to work with while trying to purchase remotely. They kept in touch throughout the entire process and answered all of our q Fernando and Tom were great to work with while trying to purchase remotely. They kept in touch throughout the entire process and answered all of our questions promptly. Fernando personally delivered our new truck to our house. A couple days after getting the truck we had a problem with the A/C and Fernando got me right into service and it was fixed within 24 hours. Would highly recommend Jaffarian! More

My husband and I were extremely thorough in our research before we went to Jaffarian Toyota in Haverhill, MA. The sales manager Matt gave us multiple options at different price points with in our budget, a before we went to Jaffarian Toyota in Haverhill, MA. The sales manager Matt gave us multiple options at different price points with in our budget, all pricing matched up with our research! The process was transparent which made it stress free for us. We would highly recommend Jaffarian More

Lease of new volvo Excellent service regarding new lease processes . Very fluid and efficient service . Very knowledgeable regarding car amenities etc. follow up custome Excellent service regarding new lease processes . Very fluid and efficient service . Very knowledgeable regarding car amenities etc. follow up customer service timely. Professionalism outstanding through the purchase process More

Jerked me around on price, kept me waiting for nothing I went in to Jaffarian on Monday to look at a car that they had over priced to start. They did the usual high pressure "what can we do to get you in I went in to Jaffarian on Monday to look at a car that they had over priced to start. They did the usual high pressure "what can we do to get you in to this car today schtick" to which I responded 30k. They countered 32k and I said, let me think about it. Went back on Wednesday after deciding to spend 32k on the particular car. They then tried to charge me 33k and would not come back to the 32k. They actually said "I should have struck while the iron was hot..." Thursday, they contacted me putting the 32k deal back on the table and asking when I could come in. I told them I would be in Saturday to finalize things. Saturday morning I get a call making sure I would be in. I told them I had just been getting over some flu symptoms, but they were pretty insistent that I come in Saturday, so I told them I would be in. I drove to the dealership, checked in, and was asked to wait. The dealership was freezing cold, so not the nicest place to wait around when you weren't feeling well to begin with...after being kept waiting for an hour my salesperson came over and said the car had been sold right before we got there (despite them knowing that I was coming in that day to finalize the agreement we had finally come to) To add insult to injury, the sales manager John said he wanted to try to make things right for me, would look for the car at auction and would be getting back in touch with me. He never did. I called the dealer, talked to Matt and told him to have John get in touch with me...they never did. NEVER will I buy from them again and I hope I get the word out to other people to not do business with people that would reneg on pricing, have someone come in knowing they were sick and doesn't follow up how they say they would. More

Exceptional people&service Jon,Fernando, Desiree & Bill were truly exceptional, professional in all the interactions we had. I visited Chevy,Volkswagen and 3 Toyota dealerships Jon,Fernando, Desiree & Bill were truly exceptional, professional in all the interactions we had. I visited Chevy,Volkswagen and 3 Toyota dealerships and the group above are in a class by themselves. The two Rav 4 XLE limited cars I leased are exceptional values for the price I paid and they have all the same amenities that my Alpha Romeo Stelvio and Enclave have at a much lower price. I would recommend them highly because they are so responsive to your needs and don't waste time in the salesperson/buyer game playing. Great experience! More

Eduardo Rodriguez,Thanks for providing me with such Eduardo Rodriguez, Thanks for providing me with such amazing and professional service throughout the entire car-buying process! I really appreciate y Eduardo Rodriguez, Thanks for providing me with such amazing and professional service throughout the entire car-buying process! I really appreciate your time in helping me choose my ideal car, answering all the questions I had, and thoroughly walking me through each step. I will definitely reccommend you guys to all my friends and everyone I know. More

La verdad muy bueno, yo nunca avía comprado un carro nuevo. Y estoy satisfecho con mi carro nuevo. Y Eduardo me atendió muy bien, gracias nuevo. Y estoy satisfecho con mi carro nuevo. Y Eduardo me atendió muy bien, gracias More

Eduardo was great, he made buying my first car a great experience. Answered all my questions and constantly checked up on me to see how things were going. Also saved me money on my insurance. Would defini experience. Answered all my questions and constantly checked up on me to see how things were going. Also saved me money on my insurance. Would definitely refer him to anyone! More

Eduardo was professional and courteous. He explained the car to us and allowed us to go on a real great test drive. I would buy from Jaffarian again. car to us and allowed us to go on a real great test drive. I would buy from Jaffarian again. More