Jaffarian Toyota

DAY 2thank you Gary for bringing us back again just to DAY 2 thank you Gary for bringing us back again just to hear the same story and to have your general manager make us feel even worse about signing DAY 2 thank you Gary for bringing us back again just to hear the same story and to have your general manager make us feel even worse about signing and not read it through. Such humiliations at that moment.. We know what we did wrong but apparently, I can't say the same for you guys. More

Fair Pricing, Great service and prompt communication when working with Ronnie! He answered all of our questions and gave us the deal we were looking for! working with Ronnie! He answered all of our questions and gave us the deal we were looking for! More

Ronnie was great through the entire process and went above and beyond to make sure I was able to get my new truck within the time frame he said. He is an asset to Jafferian without a doubt. Even after t above and beyond to make sure I was able to get my new truck within the time frame he said. He is an asset to Jafferian without a doubt. Even after the sale he still is quick to get back to me with questions that I have. More

Ronnie Rosario - Outstanding Customer Experience I had the pleasure of working with Ronnie Rosario when leasing my new Highlander XLE. Ronnie was personable and professional. He took care of everyt I had the pleasure of working with Ronnie Rosario when leasing my new Highlander XLE. Ronnie was personable and professional. He took care of everything that I needed and went well beyond anything I've experienced at a dealership. During our conversation, I explained to Ronnie that I am afflicted with an incurable neuromuscular disease and with COVID-19 pandemic, I am highly susceptible because of my suppressed immune system and complications that could occur with my disease. Ronnie was fantastic. I was to spend minimal time at the dealership and he worked out all the details while I was able to return home. He then made himself available, while on my way to MGH, to sign the paperwork. And then he delivered the car to my home! That wasn't then end. He then came by my house and picked up the car to have it inspected and put the new plates while I was unable to make it to the dealership. Ronnie is a genuine individual. Anyone who is looking for a new car should ask for Ronnie when they go to Jaffarian Toyota. Tom Bartlett Haverhill, MA More

Scheduled Maintenance - A+ Experience True to Jaffarian style, the entire experience was smooth and swift from the appointment phone call to check in to pick up. The Volvo Service team wa True to Jaffarian style, the entire experience was smooth and swift from the appointment phone call to check in to pick up. The Volvo Service team was attentive and knowledgeable. They accommodated me with a loaner for the morning, kept me updated on pick up and the kicker was the video of the service summary I received on my phone. Awesome! The tech did a great job, BTW. In my years of driving Volvos - and a few Toyotas, I have always found Jaffarians to offer first -class service at every visit. I would and have highly recommended Jaffarian Volvo-Toyota to everyone. More

The best experience I have had getting a new car! This is what it should be like salesman finance everyone was great!! Ronnie was awesome went above and beyond!! what it should be like salesman finance everyone was great!! Ronnie was awesome went above and beyond!! More

excellent service department I made the service appointment a few days before. I was promptly greeted. Car was ready as promised. Price was competitive. Car has 60000 miles and I made the service appointment a few days before. I was promptly greeted. Car was ready as promised. Price was competitive. Car has 60000 miles and has had no problems. More

The least amount of time I ever took to buy a car. Beng Ong did a great job. He made it very easy to buy the car. He figured out that we were serious buyers and found what we wanted at a fair price. Beng Ong did a great job. He made it very easy to buy the car. He figured out that we were serious buyers and found what we wanted at a fair price. More

Just leased a car from Jaffarian - great experience. Everyone was super friendly. Felt very safe with the safety measures they took dealing with COVID. Customer service can't be beat. Everyone was super friendly. Felt very safe with the safety measures they took dealing with COVID. Customer service can't be beat. More

Excellent outstanding Service Def the place to go to get all of your Volvo concerns taking care of. very proffesional and understanding team. Mattew and Jim are really good people Def the place to go to get all of your Volvo concerns taking care of. very proffesional and understanding team. Mattew and Jim are really good people and will go the extra mile to make sure your car is running in top shape. Thank you! More