Jaffarian Toyota
Haverhill, MA
Filter Reviews by Keyword
By Type
2,021 Reviews of Jaffarian Toyota
Excellent, prompt and friendly service! A pleasure to have service performed here and fixed right the first time! Next time you need service, don’t hesitate to have your car serviced here you will be hap have service performed here and fixed right the first time! Next time you need service, don’t hesitate to have your car serviced here you will be happy you did! More
Ronnie is good at what he does. He was welcoming right from the start. Kind, courteous throughout the purchase. Explained everything in the vehicle. He made me feel comfortable during the process. from the start. Kind, courteous throughout the purchase. Explained everything in the vehicle. He made me feel comfortable during the process. More
I recently leased a 2021 RAV-4 from Jaffarian Toyota. I came back to Jaffarian because of the sales and service and the way they treated their customers. In the past, I have leased vehicles from two other came back to Jaffarian because of the sales and service and the way they treated their customers. In the past, I have leased vehicles from two other Toyota dealerships. The way I was treated forced my hand to look elsewhere. I have not been disappointed. This recent visit was to lease and the sales department was awesome. I worked with Taylor Silver. She was so professional and treated me the way a customer wants to be treated. She's articulate, friendly, knowledgeable, patient, and kept in constant contact to make sure I was happy with the lease. She answered every question I had, and if she couldn't, she would find the answer and get right back to me. Gary Jaffarian is lucky to have her. If you're looking to purchase or lease from Jaffarian, ask for her specifically. You won't be sorry. More
I put a deposit on a car unseen purchased by the list of accessories on a 2021 Toyota Rav-4 Prime, The manager Skip was great on the phone when ordering the car. Once the car arrived and I went into the o accessories on a 2021 Toyota Rav-4 Prime, The manager Skip was great on the phone when ordering the car. Once the car arrived and I went into the office, Skip and the salesman Dave were very uninterested, handed me the keys and never discussed the options. I asked how the Prime feature worked and I was told by Skip that's your salesman's job. The salesman knows nothing about the Prime features. No one ever reviewed the sterio options or the internet abilities. Spending $50k, I received no sevice from this location. I previously puuurchased and leased vehicles from Jafferian but will never go back!!!!! More
Service was good. I was kept informed throughout the service visit. An unplanned repair came up during the visit. Myranda did a great job of keeping me informed. She helped to expedite the repair and ge service visit. An unplanned repair came up during the visit. Myranda did a great job of keeping me informed. She helped to expedite the repair and get me on the road as soon as possible. More
Quick and painless. The Service team booked an appointment around my schedule and had me in and out with a new sticker in less than 40 minutes. Well-oiled machine over at Jaffarian, from Sales to appointment around my schedule and had me in and out with a new sticker in less than 40 minutes. Well-oiled machine over at Jaffarian, from Sales to Service. Thanks guys! More
This is the second car I lease from Jaffarian with Ronnie, and yet again, he went above and beyond! Ronnie listened and was attentive to my every need. I never once felt pressured or rushed throughout Ronnie, and yet again, he went above and beyond! Ronnie listened and was attentive to my every need. I never once felt pressured or rushed throughout the process. He made sure the process was easy and clearly communicated with me without changing the final price! I am very pleased with my service. Thank you so much, Ronnie! More
I have never had a better buying experience. Ronnie was committed to understanding my schedule, buying timeline, wants and needs, and wasted none of my time haggling and pushing me back to other dealership committed to understanding my schedule, buying timeline, wants and needs, and wasted none of my time haggling and pushing me back to other dealerships. He assured me I wouldn't need to go anywhere else and we would figure out what makes the most sense for me, immediately. He was spot-on. I was confident in less than an hour I was being taken care of--and not sold. Ronnie did everything in his power to make sure I was satisfied with the purchase and made all financial and service requirements a breeze. Top-notch Manager. Thanks Ronnie! More
Thanks so much to Damien on the Toyota side, He is a standup guy with great morals. I would trust him for anything, buy a car from him, you will NOT be disappointed!!!! standup guy with great morals. I would trust him for anything, buy a car from him, you will NOT be disappointed!!!! More
Scott went above and beyond to assist me in my purchase. He was kind,polite and answered all my questions. It was refreshing to have a salesman that was a nice guy. He was kind,polite and answered all my questions. It was refreshing to have a salesman that was a nice guy. More