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Jacky Jones Ford of Sweetwater - Service Center

Sweetwater, TN

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95 Reviews

95 Reviews of Jacky Jones Ford of Sweetwater - Service Center

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August 13, 2021

Easiest dealership experience I have ever had. They put me in my Mustang with absolutely no hassle. I highly recommend Cathleen, she is the best sales person ever!!! More

by Mustanggirl37872
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cathleen
July 08, 2021

Austin, in the service department, is a pleasure to deal with. He keeps me informed on the status of my repairs and answers any questions I might have. More

by Jana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin
April 13, 2021

I have purchased 7 trucks from this dealership over the past 14 years. Hands down they earn my business every single time. I try to give folks in my local area a shot at my business, but Lori at Jacky Jone More

by kmaxwell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lori and Mile and the service manager
March 18, 2021

Service tech (Dewayne) was very knowledgeable with what was going on with my 2019 Ranger. Explained issue to me, felt comfortable with explanation of issue. More

by vic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dewayne
March 17, 2021

I ahte car dealers because it takes all day to buy a car. NOT here, I made it clear that I hated the paperwork wait. So when I returned to pick up my new car all paperwork was don't it took me 10mins to sign More

by marjoriemorris759
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Shelton and Ray Simpson
December 24, 2020

Jacky Jones Ford Lincoln Mercury and specifically Jeff Jacky Jones Ford Lincoln Mercury and specifically Jeff King provided a most comfortable and enjoyable experience! THANK YOU Second vehicle purc More

by Jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff King
November 25, 2020

I love my new Ford Edge. It was a very difficult decision for me but Jackie Jones Ford made the whole experience so much easier! More

by rmbm1977
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathleen
November 22, 2020

This is my second purchase from JJ Ford Lincoln Mercury. My sales rep each time has been outstanding. Service on the first car was outstanding, and I expect this one will be the same. More

by rnboyd1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lori
October 07, 2020

Very prompt and courteous service personnel. Work was done in a timely manner. Explained the second recall would not be available until next year. 2021. More

by Debrakirby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lori, Bart
August 24, 2020

Great experience! Matt was exceptional. He made sure we were promptly taken care of and even made me a special cup of coffee. I highly recommend! More

by Pac4711
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt
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