Jacky Jones Ford of Sweetwater

Great experience Kathleen Lisa was great to work with as well as the whole staff. I would definitely recommend this dealership. They made the whole experience great. Kathleen Lisa was great to work with as well as the whole staff. I would definitely recommend this dealership. They made the whole experience great. More

Jacky Jones Service After making an appointment, they always send you a confirmation and then a reminder. Personnel is courteous and knowledgeable. Service is on time and After making an appointment, they always send you a confirmation and then a reminder. Personnel is courteous and knowledgeable. Service is on time and they are attentive to your needs, Have been going to them for over 11 years. More

very good Dealer ran test for NTHSA recall, found no problem existed, did courtesy check, no issues, took less than 1 hour, thanks Jacky Jones Ford/Lincoln Dealer ran test for NTHSA recall, found no problem existed, did courtesy check, no issues, took less than 1 hour, thanks Jacky Jones Ford/Lincoln More

Service at Jackie Jones ford, Sweetwater As usual, I call for an appointment, receive an email confirmation, arrive at the Dealer and obtain the Service requested in the time promised. i am As usual, I call for an appointment, receive an email confirmation, arrive at the Dealer and obtain the Service requested in the time promised. i am very satifiied and glad to recommend Jackie Jones Ford to all of my associates! More

Easy and convenient! Easy to work with and very friendly. Never felt pushed and we were given plenty of time to just look without feeling any pressure to buy. Overall gr Easy to work with and very friendly. Never felt pushed and we were given plenty of time to just look without feeling any pressure to buy. Overall great customer service in all aspects!! More

Excellent Service was great. Friendly staff, fair pricing, and quality repair. Danny was great to work with. Understood my service needs and advised me of futur Service was great. Friendly staff, fair pricing, and quality repair. Danny was great to work with. Understood my service needs and advised me of future service. More

Warranty work and 10000 mi service Bart Littleton is most helpful. I am very disappointed however that my F150 developed a huge water leak in the cab with less than 10000mi. It requir Bart Littleton is most helpful. I am very disappointed however that my F150 developed a huge water leak in the cab with less than 10000mi. It required removal of the bed to make repairs to seams in the rear of the cab. More

Friendly people and great service! I scheduled my appointment for an oil change and basic service and arrived just a few minutes early and just as soon as I was checked in they got my k I scheduled my appointment for an oil change and basic service and arrived just a few minutes early and just as soon as I was checked in they got my keys and immediately took it back to be serviced. Nice area with a large TV, comfortable chairs and hot coffe while I waited. This is our go to Ford dealership! More

Best service appointment ever! I have owned 3 Toyota Avalon’s in a row, since 2005, but became increasingly upset over the service departments of both dealerships in the Maryville-K I have owned 3 Toyota Avalon’s in a row, since 2005, but became increasingly upset over the service departments of both dealerships in the Maryville-Knoxville area, so much so I did not buy one last year when i was ready to trade. I visited several car dealerships and really liked the people at Jacky Jones. So I bought a new Ford Taurus, the experience was very easy and the two times I have have gone to the service department they were very accommodating, knowledgeable and timely. The wait time was minimal and the area very nice. I’m very happy with the service department, in my opinion the greatest asset to a dealership is the quality and efficiency of their service department. More

They were busy in the service department Work was done to our satisfaction. They seemed really busy and it took them several days to get to our car. Loaner car was provided. Work was done to our satisfaction. They seemed really busy and it took them several days to get to our car. Loaner car was provided. More