Jackson Kia

Quickly taken care of. Made my appointment with Leslie, and she met me at the service bay and took care of my issues that the vehicle was experiencing. She kept me updated w Made my appointment with Leslie, and she met me at the service bay and took care of my issues that the vehicle was experiencing. She kept me updated with what the tech found. More

Awesome people and services This is a new experience for me usually dealership lobe you until you drive off the lot Not Smith Kia as many times I've came back I was treated the s This is a new experience for me usually dealership lobe you until you drive off the lot Not Smith Kia as many times I've came back I was treated the same like a VIP More

Always a pleasant surprise visiting this dealership. I've been coming here for a couple of years and I have to say it's always a fantastic experience. No one really wants to go to a dealership for warran I've been coming here for a couple of years and I have to say it's always a fantastic experience. No one really wants to go to a dealership for warranty work or parts. Especially in this area, I've been treated pretty bad by dealerships in the area in years past. There's usually at least an argument and a big bill before you walk out. Not at Smith KIA. The tall guy in parts with the mustache...(Robert I think is his name), I don't know his name for sure but I like him. He always goes out of his way to make sure I understand how to install the filter or whatever I'm buying...he's even gotten service guys to give me a hand or some instruction. Somebody needs to give him a pat on the back because his great attitude and attention to detail really makes this dealership a cut above. I have some things to say about service as well. My wife was in there twice last week dealing with a check engine light. Even though she didn't have an appointment and she showed up not too much before closing, the staff went out of their way to help her.....I would never consider purchasing a car anywhere other than Smith. Thumbs up to the manager...please do what you have to do to retain such great staff! More

Smith Kia is awesome. Smith Kia was very professional, friendly and very helpful. they make you feel very comfortable and answer all my questions. I highly recommend them. Smith Kia was very professional, friendly and very helpful. they make you feel very comfortable and answer all my questions. I highly recommend them. I would definitely buy from them again. More

They don’t want repeat customers they just want the money My daughter purchased a used vehicle from them and not 10minutes off the lot and her AC didn’t work...they recharged it and said no more...7 days late My daughter purchased a used vehicle from them and not 10minutes off the lot and her AC didn’t work...they recharged it and said no more...7 days later AC didn’t work again...she was asked to bring it in and this time they said her Ac system wasn’t working and she would have to pay 800 to fit....I nor anyone in my immediate family will ever purchase another KIA and I would never recommend smith Kia to anyone. More

A pleasent surprise. No pressure and everything above board. Worked with Jordan Dill and JFK[Jeff}.They were very pleasant to work with and very knowledgeable. Very profes No pressure and everything above board. Worked with Jordan Dill and JFK[Jeff}.They were very pleasant to work with and very knowledgeable. Very professional. More

They were wonderful and there was no pressure or miss leadin This is were i will buy all my cars from now on the folks there were great and very help full I will recommend everyone This is were i will buy all my cars from now on the folks there were great and very help full I will recommend everyone More

Bait and Switch Smith Kia tried to bait and switch the price of the vehicle that I was looking at. They tried to give me the car for $27,000 when the ad was for $22,0 Smith Kia tried to bait and switch the price of the vehicle that I was looking at. They tried to give me the car for $27,000 when the ad was for $22,000. Then tried to say the dealer fees was $990 when in fact it is $799. Salesman was horrible!!! Didn’t get the car because I still need to work on my credit and I’m ok with that. Just know everybody ain’t no fool! More

Very nice experience!I have I gave Smith Kia of Merritt Island a "5" because everyone there is extremely knowledgeable and friendly. No pressure tactics, comfortable atmosphere, I gave Smith Kia of Merritt Island a "5" because everyone there is extremely knowledgeable and friendly. No pressure tactics, comfortable atmosphere, experienced sales people. I LOVE my new Kia Soul. More