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Jackson Kia
Cocoa, FL
515 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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515 Reviews of Jackson Kia
December 18, 2018
Alicia was very helpful! Explained everything. Went over diagnosis and bill with me. Made sure I was kept updated. No more words needed--please accept this review as offere Explained everything. Went over diagnosis and bill with me. Made sure I was kept updated. No more words needed--please accept this review as offered. More
by JOAEWALD
Verified CustomerEmployees Worked With
Alicia
Helpful December 18, 2018
Auto software update and alignment check. The shop promptly took our car in and maintenance was completed quickly. They also washed the car before returning it to us. Aalignment was checked, The shop promptly took our car in and maintenance was completed quickly. They also washed the car before returning it to us. Aalignment was checked, but realignment was not needed. More
by VBLANCHETTE
Employees Worked With
Leslie Smith
December 18, 2018
Fast and friendly service. Came in early and was taken care of quickly.Staff were all friendly and nice.Enjoyed the lounge and having hot Chocolate and coffee and the oranges Came in early and was taken care of quickly.Staff were all friendly and nice.Enjoyed the lounge and having hot Chocolate and coffee and the oranges were great. More
by jacyo369
Employees Worked With
Fearn,,,,Maestro,Leslie Smith
December 13, 2018
Very smooth process GM was awesome Sale was well organized and very smooth the entire team was very friendly I would recommend anyone looking for a vehicle to visit this dealership Sale was well organized and very smooth the entire team was very friendly I would recommend anyone looking for a vehicle to visit this dealership More
by scaranderson1
Employees Worked With
Seth , Ron Faas, Zach Wintermote
December 13, 2018
Very Good Parts Manager could be a little more personable with customers. Leslie Smith is very friendly and attentive to customers needs. Customer lounge was go Parts Manager could be a little more personable with customers. Leslie Smith is very friendly and attentive to customers needs. Customer lounge was good but coffee needs to be checked more often. It was terrible. More
by ECHILDREE
Employees Worked With
Leslie Smith
December 13, 2018
Helpful staff Staff informative and knowledgeable regarding the process and time for the service on our Kia, Waiting area is fantastic! Overall expierence was great Staff informative and knowledgeable regarding the process and time for the service on our Kia, Waiting area is fantastic! Overall expierence was great, Leslie was friendly and knowledgeable. More
by lynnwallace1951
Employees Worked With
Leslie Smith
December 13, 2018
Marc was an excellent salesman. Marc greeted us and showed us the vehicle that suited our needs. He was very honest and accommodated our requests promptly and in a professional mann Marc greeted us and showed us the vehicle that suited our needs. He was very honest and accommodated our requests promptly and in a professional manner. More
by kmcguigan84
Employees Worked With
Marc Hendley
December 12, 2018
From sale to service. The service writer Brandon was at my car as soon as I pulled in. He wrote up the service request and asked if there was anything else needed. He also The service writer Brandon was at my car as soon as I pulled in. He wrote up the service request and asked if there was anything else needed. He also inquired as to how I was enjoying the new car and were there any problems or things I needed explained about the car. I enjoy the folks at Smith KIA they have been great. This is my second new Kia and I'm thrilled with them. More
by raymcghee0
Employees Worked With
Zach Wintermote, Brandon Langdon
November 26, 2018
Customer Service The time and attention given to us was the best, by, all staff members. We did not have any complaints at all while in your facility. The time and attention given to us was the best, by, all staff members. We did not have any complaints at all while in your facility. More
by famy
Employees Worked With
Freddy Espinosa
November 23, 2018
Car came out worse Took my car in to replace the gasket in steering column and now the whole steering column rattles like crazy and they want to charge me to fix an issu Took my car in to replace the gasket in steering column and now the whole steering column rattles like crazy and they want to charge me to fix an issue they caused! More
by STEVENPENSO
Employees Worked With
Leslie Smith
