Back

Jackson Acura - Service Center

Roswell, GA

4.7
4,988 Reviews

4,988 Reviews of Jackson Acura - Service Center

Sort by
April 28, 2018

Perfect timing I was in for A1 service, I arrived when my appointment was scheduled. I was told it would take 70min to do the service and wash my car. It took exac More

by duane.lofdahl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittiany Byas
Apr 30, 2018 -

Jackson Acura responded

Thank you for leaving this great review for our service department!

April 27, 2018

Great service !!! Good folks at Jackson Acura !!!! Efficient and friendly people ! Always happy to go there !!! Thanks Nick for getting me in quickly and arranging fo More

by susie.eberhard
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy offered transportation !!!
Apr 27, 2018 -

Jackson Acura responded

Thank you, Susie, for leaving this 5-star review!!

April 27, 2018

Quality setvice The service was quick and easy. I appreciate the consistency of the service department I have used this service since the purchase of my RDX in Aug More

by CMUSCI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Connelly
Apr 27, 2018 -

Jackson Acura responded

Thank you for taking the time to leave this 5-star review!

April 27, 2018

Accessories added to MDX From the first phone call to schedule the appointment up until the text from Acura to say that my car was ready, Cody & Ayesha were helpful, professio More

by cynthia Said
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ayesha Begum
Apr 27, 2018 -

Jackson Acura responded

Thank you, Cynthia, for leaving this 5-star review!

April 26, 2018

Always great service I have always had a great experience with the service department and Nick, the service rep. He has always made me feel my concerns and time are import More

by Rascal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2018 -

Jackson Acura responded

Thank you for this 5-star review!

April 26, 2018

Great service! I went in to have my battery replaced and my oil changed. I had no appointment and it was about an hour before closing. No problem! They took care of More

by Niecy
Recommend Dealer
Yes
Employees Worked With
Brittiany Byas
Apr 26, 2018 -

Jackson Acura responded

Thank you for leaving this 5-star review for Brittiany!

April 26, 2018

All in the Details My service representative Brittany was very helpful in giving me an overall Acura experience. I had just purchased my TLX from another dealer and she More

by columbusga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittiany Byas
Apr 26, 2018 -

Jackson Acura responded

Thank you for leaving this 5-star review. It's great to hear Brittiany took such good care of you and your TLX!

April 25, 2018

Jackson Acura Service Department I want to thank Cody, Brandon and Jimmy for helping me to take care of my Acura. They are the Service Reps that I want to do business with. They are More

by KAUNASAURA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Connelly
Apr 25, 2018 -

Jackson Acura responded

Thank you for leaving this great review for Brandon and Cody in our service department. It's great to hear they, and Jimmy, took such great care of you while your car was being serviced!

April 24, 2018

A 1 service and brake fluid flush As far as I know, the service was needed and done correctly. I was, however, disappointed that the car was not vacuumed as this was part of the servi More

by sklipkowitz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Connelly
Apr 24, 2018 -

Jackson Acura responded

Thank you for leaving this honest review. I apologize for your inconvenience; our service department will surely vacuum your car next time!

Apr 24, 2018 -

sklipkowitz responded

The rating on Brandon is not accurate. I rated him a 5....not a one. Brandon is always a delight to work with and I trust him.

April 24, 2018

Excellent experience. Your staff understood my needs Your people really understood my need and took action quickly. The environment of the office is very friendly. The coffee is good. Just a minor issue More

by GYT13611927379
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 24, 2018 -

Jackson Acura responded

Thank you for this positive review!

...
491
...