Jack Maxton Chevrolet Inc

Great service. I had a great experience and the service was great as well. The price was a little high but when you want great things in life you have to pay the tic I had a great experience and the service was great as well. The price was a little high but when you want great things in life you have to pay the ticket. More

I give Donnie 5 stars plus more. From the time I walked in he was nice thank you for my car I love it and my service experience was great in he was nice thank you for my car I love it and my service experience was great More

Great service experience Jack Maxton did a great job all around on this service trip. There are lots of folks who made that happen but I’d like to thank Rolly Heyder in partic Jack Maxton did a great job all around on this service trip. There are lots of folks who made that happen but I’d like to thank Rolly Heyder in particular. More

Bad hub bearing I had complained about Chevy Cruz being "loud" and was told it was the turbo (my 1st experience with turbo). During service 9/18 the tech noted bad h I had complained about Chevy Cruz being "loud" and was told it was the turbo (my 1st experience with turbo). During service 9/18 the tech noted bad hub bearing but I was not informed. Subsequently I had it in multiple times 1) oil change 2)4 new tires 3)Allignment 4)brakes &tire rotation and this was never mentioned to me or on the tech work sheet when pulled by service advisor, Austin. Austin apologized profusely as he was the service advisor when initially noted. I was disappointed that he failed to mention it but understand mistakes happen. What upset me the most is that it had been in 4 times after that and not mentioned. I asked Austin and the Service Manager, Rolly, if it was not routine to test drive after these repairs and they both agreed that it should have. The noise was deafening to the point I was ready to trade car for a different model because I couldn't hear myself think and it was driving me crazy to drive with a loud growling noise at all times. End result was an adjustment to my bill which was nice. More importantly my ride is now quiet and I am ecstatic. If this had not been overlooked on 4 visits I would give Jack Maxton's Service 5 stars they have always been professional, polite, and gave me options for planning service. Randy even went to bat for a repair that was just out of warranty to get it covered in the past. I think we all learned a lesson from this and Rolly started he will follow-up on test drives post repairs. I will certainly ask if the technician noted any problems from why I took it in. I would recommend them to anyone. More

Oil change and excellent Initially called one day prior to Service, no one returned my call.However, the next day we got the CRUZE in for an oil change. Initially called one day prior to Service, no one returned my call.However, the next day we got the CRUZE in for an oil change. More

Quick n easy Things went smoothly since I knew what I was interested in. Looked at a few available models and narrowed quickly based on budget I was targeting. Things went smoothly since I knew what I was interested in. Looked at a few available models and narrowed quickly based on budget I was targeting. More

Good Communication ! Your sales rep, John Oakley, kept us informed and up-to-speed on new information, the operation of the process of selecting, reviewing, and testing th Your sales rep, John Oakley, kept us informed and up-to-speed on new information, the operation of the process of selecting, reviewing, and testing the new 2020 Equinox we now own. He had always made sure we were "in the loop". More

Did not use strike as an excuse. Only after I wrote a comment negative I received a call to schedule installation of a part. Austin noted a defective part and processed the claim to a Only after I wrote a comment negative I received a call to schedule installation of a part. Austin noted a defective part and processed the claim to avoid a charge for me. Thanks Austin. More

Wonderful people who care more Steve and casey did a wonderful job you feel like family when you buy a car from jack maxton they you feel like they care more about you then making a Steve and casey did a wonderful job you feel like family when you buy a car from jack maxton they you feel like they care more about you then making a sale. They do a awesome job. This is the 3rd car we've bought from them and will always buy from this dealership More

Used car purchase This is my 6th purchase from Maxton’s and the Sales & Finance staff is always friendly and knowledgeable, and will go out of their way to ensure I hav This is my 6th purchase from Maxton’s and the Sales & Finance staff is always friendly and knowledgeable, and will go out of their way to ensure I have a positive experience, which is why I keep coming back. Special shout out to Brittany in the Customer Care department who went above and beyond to make sure I had everything I needed while working with the Sales team. More