Jack Maxton Chevrolet Inc
Columbus, OH
By Type
2,066 Reviews of Jack Maxton Chevrolet Inc
Dwayne was great and very helpful. Great overall experience. Great overall experience. From the purchasing, all the way up until I drove out of the lot. Everyone was so helpful and amazing. They even took the ti Great overall experience. From the purchasing, all the way up until I drove out of the lot. Everyone was so helpful and amazing. They even took the time to show me all of the details inside and out of my new vehicle. Very personalized and helpful!! More
Confusion in terms of where to go Poor customer service (kinda rude). They have a main service area and a quick service building for oil changes and such. They don't tell you where to Poor customer service (kinda rude). They have a main service area and a quick service building for oil changes and such. They don't tell you where to go so you end up backing out of the service area and going to another building. Went for an advertised service special but made the mistake of not printing it out and surprise, in one day the price increased. They did give me adiscount in the end, but it's my last visit. More
Friendly, knowledgeable staff I purchased my Chevrolet new, from another dealership. I needed an option and they directed me to a third party for an aftermarket option. After doing I purchased my Chevrolet new, from another dealership. I needed an option and they directed me to a third party for an aftermarket option. After doing my research, I discovered that the option was available and that Jack Maxton's staff could accommodate my need. Everyone I encountered was friendly and offered the time necessary to make sure I was educated before, during, and after the service happened. I left comfortable that my service needs were very well met and I felt like a valued customer, too. More
Love the new truck! Jack Maxton was able to get the exact truck I wanted. It looked great when I went to pick it up. Felt confident all of the paperwork was correct when Jack Maxton was able to get the exact truck I wanted. It looked great when I went to pick it up. Felt confident all of the paperwork was correct when taking delivery. Great experience! More
Changed oil - no notice. I called the service dept after 3pm and was able to get in the same day. Great customer and they also put air in my tires. I called the service dept after 3pm and was able to get in the same day. Great customer and they also put air in my tires. More
Great servive I was from KY and my brakes we out and I had it towed to Jack Maxton it was Saturday evening and by Monday evening they called and said it was ready I was from KY and my brakes we out and I had it towed to Jack Maxton it was Saturday evening and by Monday evening they called and said it was ready A special thanks to Joe Mathias. More
Mediocre Took my truck in for electrical problems an transmission. I dropped it off at 8am they didn’t look at it till 3:30pm . I had a loner truck witch was g Took my truck in for electrical problems an transmission. I dropped it off at 8am they didn’t look at it till 3:30pm . I had a loner truck witch was good but it’s not the same as having your own truck. Then I discovered that the auto tec was driving my vehicle hard. Which I don’t appreciate, I don’t drive my vehicles that away. I was very upset about that. No explanation or apology was offered. More
Friendly customer service Service advisor let's you know & shows you dirty filters that needs changed for the safety & maintenance of your car while getting an oil change. Lov Service advisor let's you know & shows you dirty filters that needs changed for the safety & maintenance of your car while getting an oil change. Love the friendly service. More
Perfect Honestly , is very very important. You were honest to your time .Thank you very much .. The service attendants were very professional. Is like Honestly , is very very important. You were honest to your time .Thank you very much .. The service attendants were very professional. Is like they knew what they were doing . More
Did not fix my vehicle New 2019 Silverado with less than 5,000 miles. Transmission is stuttering upshifting and downshifting sometimes it violently shakes the entire truck. New 2019 Silverado with less than 5,000 miles. Transmission is stuttering upshifting and downshifting sometimes it violently shakes the entire truck. Report back that nothing is wrong, no codes, and all timing on transmission is correct. There IS something wrong with the transmission but reading online reviews this is happening all over and GM is doing nothing about it. It’s a shame to have a brand new truck with issues. More