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Jack Maxton Chevrolet Inc

Columbus, OH

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2,066 Reviews

700 E Dublin Granville Rd

Columbus, OH

43085

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2,066 Reviews of Jack Maxton Chevrolet Inc

December 12, 2019

Dwayne was great and very helpful. Great overall experience. Great overall experience. From the purchasing, all the way up until I drove out of the lot. Everyone was so helpful and amazing. They even took the ti More

by natalie.boze
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwayne Carter
Dec 16, 2019 -

Jack Maxton Chevrolet Inc responded

Thank you! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

December 12, 2019

Confusion in terms of where to go Poor customer service (kinda rude). They have a main service area and a quick service building for oil changes and such. They don't tell you where to More

by Elmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dont know
Dec 12, 2019 -

Jack Maxton Chevrolet Inc responded

Hello Elmer, Thank you for sharing the details of your visit with us. I am sorry to hear that it was a negative experience for you. The location of your appointment should have been clearly explained to you in order to avoid the confusion you underwent. I appreciate you bringing it to our attention that certain details of our process were left out when you scheduled your appointment. This is unacceptable. Customer service is very important to us and is something we are always working to improve. I would like to hear more details about the advertised price you saw and learn more about your overall visit here. I am unable to access your contact information through this review dashboard and was hoping that you could reach out to me at a time that is convenient for you. You can send me an e-mail at gbianco@jackmaxton.com or give me a call 614-885-5301 ext. 2387. I hope to hear from you soon.

December 12, 2019

Friendly, knowledgeable staff I purchased my Chevrolet new, from another dealership. I needed an option and they directed me to a third party for an aftermarket option. After doing More

by 2019EquinoxDriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heidi from Parts (5 stars too!), Austin Owens, Joe Mathias, Randall Sagle
Dec 16, 2019 -

Jack Maxton Chevrolet Inc responded

We're glad to hear you found our staff was so knowledgeable and helpful! We sincerely thank you for the positive review, and look forward to seeing you again soon!

December 11, 2019

Love the new truck! Jack Maxton was able to get the exact truck I wanted. It looked great when I went to pick it up. Felt confident all of the paperwork was correct when More

by ars.shawver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Funk, Stacey Evans
Dec 16, 2019 -

Jack Maxton Chevrolet Inc responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Take care!

December 11, 2019

Changed oil - no notice. I called the service dept after 3pm and was able to get in the same day. Great customer and they also put air in my tires. More

by jakkiddawkins421
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Mauk
Dec 16, 2019 -

Jack Maxton Chevrolet Inc responded

We appreciate your positive review about your recent experience with us! Thank you, and have a fantastic day!

December 11, 2019

Great servive I was from KY and my brakes we out and I had it towed to Jack Maxton it was Saturday evening and by Monday evening they called and said it was ready More

by Jimkayspencer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Mathias
Dec 16, 2019 -

Jack Maxton Chevrolet Inc responded

Hello, we are glad we could help! We are always more than happy to assist you if anything else comes up. Take care!

December 11, 2019

Mediocre Took my truck in for electrical problems an transmission. I dropped it off at 8am they didn’t look at it till 3:30pm . I had a loner truck witch was g More

by johnrayjr1967
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Davis
December 11, 2019

Friendly customer service Service advisor let's you know & shows you dirty filters that needs changed for the safety & maintenance of your car while getting an oil change. Lov More

by sonjabmw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Reyes
Dec 16, 2019 -

Jack Maxton Chevrolet Inc responded

Thank you for the kind review! We hope to be of service to you again in the future. Best wishes, Jack Maxton Chevrolet

December 10, 2019

Perfect Honestly , is very very important. You were honest to your time .Thank you very much .. The service attendants were very professional. Is like More

by Jusmens292
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Evans, Ramona Wechsler
Dec 12, 2019 -

Jack Maxton Chevrolet Inc responded

Thank you for the kind review! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

December 10, 2019

Did not fix my vehicle New 2019 Silverado with less than 5,000 miles. Transmission is stuttering upshifting and downshifting sometimes it violently shakes the entire truck. More

by kweisker
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Megan Garren
Dec 10, 2019 -

Jack Maxton Chevrolet Inc responded

We hate to hear that you are having so many issues with your New truck. I am going to look into this matter and reach out to the management team in service to find out what our next steps toward resolving your issues will be. If you would like to reach out to me in the meant time, please feel free to e-mail me at gbianco@jackmaxton.com.

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