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Jack Madden Ford Sales Inc

Norwood, MA

4.2
528 Reviews
Jack Madden Ford of Norwood Massachusetts is your New and Pre Owned Ford dealer for the greater Boston area. We are your local Ford dealer for Boston Norwood Sharon Canton Walpole Westwood Needham Dedham Stoughton and beyond! Jack Madden Ford offers years of experience with our professional trained sales staff and provides financing leasing warranties and top dollar for any trade in. With our convenient location less than 10 minutes away from Boston we serve customers from all over New England. Quality Customer Service and Best Pricing brings our clients back time and again to their #1 Boston Ford Dealer.
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825 Boston-Providence Turnpike

Norwood, MA

02062

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Showing 528 reviews

May 17, 2026

The lady i talked with was very helpful. She kept me informed on the progress More

by EHTONER
Recommend Dealer
Yes
Employees Worked With
Oh, no
May 18, 2026 -

Jack Madden Ford Sales Inc responded

We are so glad that our team was helpful! Thank you for taking the time to leave us a review.

May 17, 2026

CHRIS at Madden Ford was great to deal With. He kept me updated throughout the day. Everyone at that service department did a great job. More

by JIM@JIMHENNIGAN.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Pacheco
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2026 -

Jack Madden Ford Sales Inc responded

Thank you for leaving us a review Jim! We are so glad that Chris was able to help you!

May 17, 2026

Christian & Juan were great! They helped get me exactly what I wanted. They answered all my questions, big & small, without making me feel like I was pestering them. More

by DGOLDBERG85
Recommend Dealer
Yes
Employees Worked With
Christian Schulz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Schulz
May 18, 2026 -

Jack Madden Ford Sales Inc responded

Thank you for your feedback! We are so glad that Juan and Christian took great care of you and look forward to helping you again in the future!

May 16, 2026

My car was stuck there for three days and it seemed like no one cared. More

by MARSENEAULT1980
Recommend Dealer
No
Employees Worked With
Anthony
May 19, 2026 -

Jack Madden Ford Sales Inc responded

We are sorry to hear something like this happened and we do take these matters seriously. If you would like to talk this matter through further please call 781-762-4200 and ask for Dylan

May 16, 2026

Transparency Good service. Clear explanation Quality service. Good behavior toward customer Will be back again based on good service on the car More

by Kennedy
Recommend Dealer
Yes
Employees Worked With
Isabela
May 16, 2026

Transparency Good service. Clear explanation Quality service. Good behavior toward customer Will be back again based on good service on the car More

by Kennedy
Recommend Dealer
Yes
Employees Worked With
Isabela
May 15, 2026

The service center is responsive, timely and pleasant. I’ve had a great experience every time. Debbie is fantastic!! More

by olsoninsurance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Pacheco
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2026

Friendly accommodating Easy to work with Made the whole buying experience pleasant and stress free no pressure selling More

by JABBAH627
Recommend Dealer
Yes
Employees Worked With
Toby
May 14, 2026 -

Jack Madden Ford Sales Inc responded

Thank you for leaving us a review! We are so happy that you had a friendly and easy buying experience with Toby!

May 13, 2026

Excellent, patient Excellent customer service, worked with me on my specific needs will highly recommend More

by MICHELEDFSULLIVAN
Recommend Dealer
Yes
Employees Worked With
Martin
May 14, 2026 -

Jack Madden Ford Sales Inc responded

Thank you for leaving us a review! We are so glad you had a great experience with Martin!

May 13, 2026

Work was done in a reasonable time and service personnel were very friendly. I would recommend Jack Madden Ford for service. More

by BRIDGTON_MAINEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
May 13, 2026 -

Jack Madden Ford Sales Inc responded

Thank you for taking the time to leave us a review! We are very happy you had a great experience with Chris and look forward to assisting you again.

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