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Jack Madden Ford Sales Inc
Norwood, MA
528 Reviews
Jack Madden Ford of Norwood Massachusetts is your New and Pre Owned Ford dealer for the greater Boston area. We are your local Ford dealer for Boston Norwood Sharon Canton Walpole Westwood Needham Dedham Stoughton and beyond!
Jack Madden Ford offers years of experience with our professional trained sales staff and provides financing leasing warranties and top dollar for any trade in.
With our convenient location less than 10 minutes away from Boston we serve customers from all over New England. Quality Customer Service and Best Pricing brings our clients back time and again to their #1 Boston Ford Dealer.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 528 reviews
Verified Customer
May 30, 2026
The actual work is fine but the service is a challenge. Once your car is dropped off you have to constantly chase for updates/status. Even when it’s at the end of the day and it’s within 30 mins of them c Once your car is dropped off you have to constantly chase for updates/status. Even when it’s at the end of the day and it’s within 30 mins of them closing you won’t hear from them to know if the work was done or even if your car will be ready that day. That is just disrespectful of my time. More
by JEMACLEAN0
Employees Worked With
Chris from service dept
May 30, 2026
Victor arrived on time was polite and answered my questions about TSB’s and oil viscosity. questions about TSB’s and oil viscosity. More
by stevenlorelei
May 30, 2026
I brought my bronco in for an oil change and error message regarding charging system. No resolve to the problem was found and the oil change was done last minute after keeping my car for 2 days. I was message regarding charging system. No resolve to the problem was found and the oil change was done last minute after keeping my car for 2 days. I was supposed to get a call back regarding a replacement for my rear right tail light which never happened. More
by PJMCCAFFERTY
Employees Worked With
May 30, 2026
Been working with Leo Kerivan for a number of years and he is my go to for vehicles. he is my go to for vehicles. More
by Mdmcfadyen
May 28, 2026
No high pressure sales and answered all our questions. Reviewed basics for operating vehicle before we left. Reviewed basics for operating vehicle before we left. More
by carolunger7
Employees Worked With
May 28, 2026
Good job. It went fairly smooth. All worked out to a satisfactory conclusion. Good job. It went fairly smooth. All worked out to a satisfactory conclusion. Good job. More
by SLYRO
May 28, 2026
I’ve been twice to this dealer. We tried a quick and cost free fix for a modeled fabric shield under the truck. Unfortunately I had to have the more costly fix done, but it was hand We tried a quick and cost free fix for a modeled fabric shield under the truck. Unfortunately I had to have the more costly fix done, but it was handled quickly. More
by jweinman43
Employees Worked With
May 28, 2026
Called on an F250 2026 that I saw online - went in and had a deal done in less than an hour - Salesman Juan was great as was the rest of the staff !! had a deal done in less than an hour - Salesman Juan was great as was the rest of the staff !! More
by billranalli
