Jack Ingram Porsche Audi Volvo
Montgomery, AL
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106 Reviews of Jack Ingram Porsche Audi Volvo
I have engaged Lin Williams since I purchased the 2012 S60 at the beginning of August. I initially had reservations about being a young professional woman buying a car by myself, at the dealership. I did S60 at the beginning of August. I initially had reservations about being a young professional woman buying a car by myself, at the dealership. I did not experience any underwhelming service regarding the actual purchase-in fact my expectations were exceeded. I'd recommend shopping here for car purchases as Jack Ingram was recommended to me by a trusted family friend. More
This is the second time I have visited this dealership for service on our Volvo C70. The first time I thought I had "lucked" out with the wonderful service and friendly reception I received. This time, for service on our Volvo C70. The first time I thought I had "lucked" out with the wonderful service and friendly reception I received. This time, while I was expecting good service again, I didn't have expectations of the same type of friendly reception etc., as it seems that in business today there is very little continuity or longevity of staff. I was pleasantly surprised to once again be greeted by the same sales manager and offered the same friendly and competent service. As I drive up from Opp, approximately 2 hours away, I appreciate having a loaner vehicle to use so I can make maximum use of my time while the car is being serviced. In addition, the dealership is clean, modern, and the drop off and pick up is exceptionally easy. Kudos to Jack Ingram for figuring out what constitutes wonderful customer service and will keep me coming back and referring others to this dealership in spite of the distance from my home town! More
Follow up for a recurrent maintenance issue. I live 90 moles away and travel to Montgomery for service. I don't trust my local Audi dealer Rom Williams therefore my business is at Jac Ingram. I feel part moles away and travel to Montgomery for service. I don't trust my local Audi dealer Rom Williams therefore my business is at Jac Ingram. I feel part of the family instead another number on the rear view mirror. More
My Wife and I live in Bimingham but her office is in Montgomery. On the way to montgomery her driver's side wiper ripped. She is in meeting all day and is unable to take the car to the service center he Montgomery. On the way to montgomery her driver's side wiper ripped. She is in meeting all day and is unable to take the car to the service center herself. I was connected to Craig when I called in for help. I asked him if there was any way that he could have someone go to her office and replace her wipers for me. He did not hesitate to say that he would have a driver take the blades to her office and replace them for her. He was extremely friendly and understanding of our situation and gave the impression that he wouldn't consider NOT helping with this. I can't thank him enough because she would not be able to use the wiper in it's current condition and would not be able to safely drive home in the rain this afternoon. Fantastic personal service, attitude and willingness to go above and beyond. I WILL call on Craig the next time is in Montgomery and her Audi needs to be serviced. More
Outstanding service as usual on my 2002 Porsche Boxster. Outstanding service as usual on my 2002 Porsche Boxster. Craig Martin is knowledgeable, thorough, conscientous, and a good listener. Outstanding service as usual on my 2002 Porsche Boxster. Craig Martin is knowledgeable, thorough, conscientous, and a good listener. Jim Grant is a top notch, experienced Porsche technician; he provided me with a lot of good advice and information I needed to make an important decision concerning my car. Jack Ingram is fortunate to have them both. Look forward to working with both of them again. Same for Larry Forshey; sound advice and information regarding my current Porsche and a future one as well. Much appreciated. When I buy, it will again be from Jack Ingram and Larry will get the sale. Tim and Kay Stone Auburn, AL More
Check engine light came on visions of awful things went through my mind. I called Tom and he said, what he'd said before, as long as it's not flashing, you can drive it. Anyway, I went in the next morning through my mind. I called Tom and he said, what he'd said before, as long as it's not flashing, you can drive it. Anyway, I went in the next morning and was out in an hour or so with the car fixed! He is always so reassuring, practical and honest. I know I can trust what he says. More
the staff worked hard to identify the problem I was having and provided me a loaner to run my arrends while they inspected my vehicle. They coudn't find any problems so they rode with me and were able having and provided me a loaner to run my arrends while they inspected my vehicle. They coudn't find any problems so they rode with me and were able to identify that it was something I was doing and not my car. More
Jack Ingram Porsche (Service) did an outstanding job. My Jack Ingram Porsche (Service) did an outstanding job. My Boxster developed a starting issue due to the clutch switch. The problem was found quickly Jack Ingram Porsche (Service) did an outstanding job. My Boxster developed a starting issue due to the clutch switch. The problem was found quickly and I was called by Craig and informed that they did not have the part in stock and it would not arrive until Monday. I had been given a loaner and was told he had arranged for me to keep the loaner over the weekend. He also assured me that my car would be garaged over the weekend, since we have been having some severe storms coming though the area. On Monday my car was ready and brought around for me as soon as I arrived to turn in the loaner. Great Job.... I have seen great improvements in the past year being done at the Porsche Dealership. You no longer have to pick up your paperwork at the VW side of the house since the addition of a dedicated Cashier at Porsche. The sales staff is top notch and a pleasure to deal with. Also, I like when the new Porsche models arrive, Jack Ingram host a event to see and hear all about the new car. More
Jack ingram Audi is an excellent dealer. I have purchased vehicles from them and they have been great. My visit today was for service on 2 vehicles. As soon as I got to the dealer my vehicles went right in t vehicles from them and they have been great. My visit today was for service on 2 vehicles. As soon as I got to the dealer my vehicles went right in to get the work done. My advisor kept me informed on the progress and I was offered a ride if I needed to go anywhere. Everybody in the dealer were extremely cordial and I will recommend them in the future! I will not hesitate to use them in the future! More
The service people worked with me to get my car to the dealer for a service without having to miss a day of work. Very accommodating. Much appreciated. dealer for a service without having to miss a day of work. Very accommodating. Much appreciated. More